Black screen after Sleep, can't do or see anything

Arek

New member
Local time
10:15 PM
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3
Hi guys and girls, first off thank you for taking your time to read this

The laptop:
Kobalt (rebranded Clevo)
Windows 7 x64
xTreme Core duo (about 4 years old)
NVidida 9800gtx
4GB Ram
Cant tell you any other specifics as I cant see anything or access any details on the laptop

The problem:
I usually close my laptop lid so i can resume using it if I need it. It will usually shut itself off after a few hours if i have not
This time however when I shut the lid, it did not sleep/hibernate. The screen was grey/black like the backlight was still on but nothing else and the fans were still spinning.
I powered it off using the power button and when I turned the power back on the following day, the same screen shows.
I think it is stuck in permanent attempt to awaken from sleep/hibernate it was not able to complete because it doesn't sound like a cold boot is being performed, more like an sleep start
However since the screen is always black I cant see a thing, ever.
No cursor, blinking light or anything. The screen goes from black to a lighter color which I assume is the backlight. All the fans are spinning, and the drives are working away but the display doesn't want to play

What I've tried:
-Taking out the battery, holding down the power button for 60 seconds and plugging the power lead in and restarting; no effect
-Burned a recovery CD ISO - cant see the screen
-Put a Windows 7 ISO onto a usb ket - cant see the screen
-Connected the laptop to my mac/another screen, didn't recognise it

To answer any pre emptive questions:
No i did not install any new hardware or software and yes it is a legit version of windows


Any help or advice is greatly appreciated guys
If i could see the screen I could rip out the drivers or fault find but im quite literally blind here
Thanks again
 

My Computer My Computer

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Windows 7 x64
OS
Windows 7 x64
Welcome to the Seven Forums!

Try blindly tapping the F8 key during a reboot in the hopes that you get to the safe mode.

You might also borrow/try another external monitor - besides the one that you've already tried. Maybe visit a store and tell them of your problem, they might let you hook up to a monitor or two just to test.
 

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W7 Pro SP1 64biti78GBIntel HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
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Pale Moon 64bit, IE11 64bit & Chrome 64bit
Hi, thank you for your reply

Unfortunately it doesnt seem to be rebooting, just going/entering hibernation, even with the power button
The reason I say this is because I'm fairly familiar with the fan noises on startup and resume and I'm fairly certain its a resume

I am going to borrow an older monitor cable from work and try again, even tho the HDMI cable does work I am going to go backwards a bit to see if that works as opposed to HDMI
 

My Computer My Computer

At a glance

Windows 7 x64
OS
Windows 7 x64
If you are willing to risk it - let it power up fully, then remove the power/battery.

That should prevent the (bad?) hibernation.
 

My Computer My Computer

At a glance

W7 Pro SP1 64biti78GBIntel HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Hi, thanks for the speedy response

I tried that (and possibly damaged my HDD in the process) but still the same deal
The WIFI light comes on so Windows has been loaded in less than 5 seconds
My POST is quick but not that quick

I have an older style cable to try this evening but if this doesn't work I may have to resort to a repair person, which I am loathe to do because I work in IT but all my repair stuff is in another country
 

My Computer My Computer

At a glance

Windows 7 x64
OS
Windows 7 x64
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