Black Screen! With mouse pointer only. Help!

[Need Help]

Hello
I have recently bought a new computer with the nvidea gtx 295. It worked perfectly for about a week, then when I was installing direx x 9.0 or something (which didn't install completly). When I restarted my computer, it started the little orbs but then when there is usually the log on screen it just shows up as a black screen with a fully functional mouse pointer but nothing to click on. I have no clue what would of have caused this. I did install a system mechanics program that did some weird typing in white on a black screen before startup and my sector 5 ram (2 sticks of 2gb) was running at about 78-83 percent while running borderlands and 50 percent while running just explorer and other windows. Is that a normal percentage? Please help for I have no clue how to fix this problem, I'm pretty sure it was
the gpu but really have no clue. Now I have a 2000 doller brick.. Poop. Please help for this is muy frustrating seeing as a just bought this rig. Thanks for reading

 

[torrentg]

Hi.

Turn off pc. Remove tv and any 2nd monitor. Leave only 1 monitor attached and nothing else.

Boot to Windows.

 

[Need Help]

It

Thanks for posting but I don't think that is the problem. I only have one monitor set up right now. My friend thought it was when I installed the direx x 9.0 drivers on my gtx 295, but I have no clue how to fix this. Any ideas?

 

[torrentg]

Pull up the task manager (ctrl+shift+escape) and see if you can use that to start Explorer.exe.

File | new task

Type explorer then hit enter.


Then from an elevated command prompt, copy and paste then hit enter:

sfc /scannow

Or do that last part in safe mode if you need to.

 

[Need Help]

Ok I started it in safe mode but the same thing happened. I just got a black screen with mouse pointer again. Crud. Can I repair windows somehow? I have the upgrade disc to windows.

 

[torrentg]

Can you open the task manager in safe mode?

Does the Windows Key + P do anything?

 

[Need Help]

Absolutly nothing. I get tht is responsive is the bios then after it says " starting" windows the entire screen goes black exept for a movable mouse. I wish I could take a picture my b, but indeed the window plus P didnot do anything

 

[torrentg]

Alright. Then you could most likely fix it with a system restore, method two.

 

[Need Help]

Ok, I think were getting close lol. I tryed method two on this page

http://www.sevenforums.com/tutorials/668-system-recovery-options.html

and got to the black screen part were it's like Press any key to ... Holy crap I just did it again and it worked right now lol. Ok so it says windows is loading files, now it's done and it's starting windows.. Yes! blue screen finally ok one se Leta me c of this works out but seriously thank you. And are there any steps I should take to make my comp run normal again?

 

[cdesigner]

Black screen with mouse pointer

I got this this evening. It turned out to be three network drives that were mapped but the server they were connected to was turned off. It appears that W7 has a very long time-out for this and will give you the black screen with cursor until it times out (about 5 minutes on my machine).

Try hitting the left shift-key 5 times quick. This will bring up a window that will allow you got to the ease of access center where you should search on task manager
You should click on view running processes. This will bring up the task manager and from the file menu you can run explorer. If this works disconnect any network drives and see what happens.

 

[Brainless]

Hey guys i know it been a while this tread havnt got any reply but i'm getting the exact same problem

The only thing is that i rebooted windows to an older copy... then it work... but after few hour or 1-2 day i do it again... The exact same thing that guy said.

Anyway to fix this!? I'm not downloading anything between the time i reboot and it happen again

i got an Asus laptop with windows 7 family premium edition 64x

 

[miketyson]

The problem could be due to files permissions

Another possible origin of this problem (windows 7 starts with black screen and mouse visible and moving but no menus, desktop etc. and no CTRL+ALT+DEL action) is if some system files have wrong permissions.
The reason because this happen is unknown (maybe a virus or an anti-virus side effect ?) and in order to resolve you should take off the HD and reset the files permission for the Windows, Users and Program folders (and files) using another computer running Windows 7.
The quick way is to assign full control to Everyone but this is obviously unsafe, better to check every directory and compare with a working system to establish the best settings.

 

[mjbhiggins]

I have read them, but no luck on my pc. I have reimaged laptop 4 times. Same results black screen with white mouse. I even just ran windows 7 only software and added drivers. It did the same. Look at events and seen numberous error events.

 

[mjbhiggins]

Black srceen with mouse icon

My event log shows the following
Warning 1/25/2013 8:11:17 AM Diagnostics-Performance 108 Boot Performance Monitoring
Warning 1/25/2013 8:11:17 AM Diagnostics-Performance 101 Boot Performance Monitoring
Error 1/25/2013 8:11:17 AM Diagnostics-Performance 100 Boot Performance Monitoring
Error 1/25/2013 8:11:17 AM Diagnostics-Performance 200 Shutdown Performance Monitoring
Critical 1/25/2013 7:52:50 AM Diagnostics-Performance 100 Boot Performance Monitoring
Error 1/25/2013 7:51:24 AM Diagnostics-Performance 351 Standby Performance Monitoring
Warning 1/25/2013 7:51:24 AM Diagnostics-Performance 310 Standby Performance Monitoring
Warning 1/25/2013 7:51:24 AM Diagnostics-Performance 302 Standby Performance Monitoring
Error 1/25/2013 7:51:24 AM Diagnostics-Performance 302 Standby Performance Monitoring
Warning 1/25/2013 7:51:24 AM Diagnostics-Performance 300 Standby Performance Monitoring
Warning 1/24/2013 5:15:53 PM Diagnostics-Performance 203 Shutdown Performance Monitoring
Warning 1/24/2013 5:15:53 PM Diagnostics-Performance 201 Shutdown Performance Monitoring
Critical 1/24/2013 5:15:53 PM Diagnostics-Performance 200 Shutdown Performance Monitoring
Warning 1/24/2013 5:15:53 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 5:15:53 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 5:15:53 PM Diagnostics-Performance 101 Boot Performance Monitoring
Critical 1/24/2013 5:15:53 PM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 5:02:01 PM Diagnostics-Performance 501 Desktop Window Manager Monitoring
Warning 1/24/2013 5:02:01 PM Diagnostics-Performance 500 Desktop Window Manager Monitoring
Warning 1/24/2013 4:58:44 PM Diagnostics-Performance 103 Boot Performance Monitoring
Warning 1/24/2013 4:58:44 PM Diagnostics-Performance 103 Boot Performance Monitoring
Warning 1/24/2013 4:58:44 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 4:58:44 PM Diagnostics-Performance 101 Boot Performance Monitoring
Critical 1/24/2013 4:58:44 PM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 1:00:08 PM Diagnostics-Performance 200 Shutdown Performance Monitoring
Warning 1/24/2013 1:00:08 PM Diagnostics-Performance 107 Boot Performance Monitoring
Warning 1/24/2013 1:00:08 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 1:00:08 PM Diagnostics-Performance 101 Boot Performance Monitoring
Error 1/24/2013 1:00:08 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 1:00:08 PM Diagnostics-Performance 101 Boot Performance Monitoring
Critical 1/24/2013 1:00:08 PM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 12:23:42 PM Diagnostics-Performance 102 Boot Performance Monitoring
Warning 1/24/2013 12:23:42 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 12:23:42 PM Diagnostics-Performance 101 Boot Performance Monitoring
Error 1/24/2013 12:23:42 PM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 12:23:41 PM Diagnostics-Performance 200 Shutdown Performance Monitoring
Warning 1/24/2013 12:17:43 PM Diagnostics-Performance 100 Boot Performance Monitoring
Error 1/24/2013 12:17:43 PM Diagnostics-Performance 203 Shutdown Performance Monitoring
Warning 1/24/2013 12:17:43 PM Diagnostics-Performance 200 Shutdown Performance Monitoring
Warning 1/24/2013 11:58:21 AM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 11:58:21 AM Diagnostics-Performance 101 Boot Performance Monitoring
Critical 1/24/2013 11:58:21 AM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 11:58:21 AM Diagnostics-Performance 203 Shutdown Performance Monitoring
Warning 1/24/2013 11:58:21 AM Diagnostics-Performance 200 Shutdown Performance Monitoring
Warning 1/24/2013 11:50:49 AM Diagnostics-Performance 101 Boot Performance Monitoring
Error 1/24/2013 11:50:49 AM Diagnostics-Performance 101 Boot Performance Monitoring
Error 1/24/2013 11:50:49 AM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 11:50:49 AM Diagnostics-Performance 200 Shutdown Performance Monitoring
Error 1/24/2013 11:30:22 AM Diagnostics-Performance 106 Boot Performance Monitoring
Warning 1/24/2013 11:30:22 AM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 11:30:22 AM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 11:30:22 AM Diagnostics-Performance 101 Boot Performance Monitoring
Critical 1/24/2013 11:30:22 AM Diagnostics-Performance 100 Boot Performance Monitoring
Critical 1/24/2013 9:08:55 AM Diagnostics-Performance 100 Boot Performance Monitoring

Can a hard drive going bad cause these?

 

[mjbhiggins]

Acer Pc 5742z boots, then Black screen with white cursor

:huhiag tool run. and attached per request.