blue screen bsod kernel power event id 41

[phippsy1980]

i got a bsod while having a youtube video up and having webcam on it said something about minidump then restarted just wondering i not long got a tritton headset could this be the cause of it here is information on the problem on even viewer

 

[Dsprague]

Please follow the http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[phippsy1980]

i have now attached information in zip

 

[Dsprague]

OK it looks like the BSOD was caused by the Creative Technologies video capture driver:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8800adce000, 1, fffff88007217be4, 0}

[COLOR="red"]*** WARNING: Unable to verify timestamp for V0700Vid.sys
*** ERROR: Module load completed but symbols could not be loaded for V0700Vid.sys[/COLOR]

Could not read faulting driver name
[COLOR="Red"]Probably caused by : V0700Vid.sys[/COLOR] ( V0700Vid+17be4 )

Followup: MachineOwner
---------

Driver Reference Table - V0700Vid.sys

looking at the driver we can see it is very old:

kd> lmvm V0700Vid
start             end                 module name
fffff880`07200000 fffff880`072602c0   V0700Vid T (no symbols)           
    Loaded symbol image file: V0700Vid.sys
    Image path: \SystemRoot\system32\DRIVERS\V0700Vid.sys
    Image name: V0700Vid.sys
    Timestamp:        [COLOR="red"]Wed Sep 07 01:30:56 2011[/COLOR] (4E670190)
    CheckSum:         00066D53
    ImageSize:        000602C0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

please update the driver from here: Creative Worldwide Support

 

[phippsy1980]

thank u what is creative capture driver

 

[Dsprague]

The software that is used to make your webcam recognizable to Windows 7

 

[phippsy1980]

thats great thank u for ur help i will download the driver now

 

[Dsprague]

Glad I could help.