A AndyS125 New member Local time 12:40 PM Messages 2 Feb 18, 2017 #1 It says Atikmdag.sys. Have followed instructions on Blue Screen of Death. File attached. Now what do I do? My Computer Computer typeLaptopComputer Manufacturer/Model NumberToshibaOS64 bit Windows 7
It says Atikmdag.sys. Have followed instructions on Blue Screen of Death. File attached. Now what do I do?
A axe0 BSOD Analyst Guru VIP Local time 6:40 PM Messages 7,058 Feb 18, 2017 #2 Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs. You could check if there are 18 .txt, 1 .nfo, 1 or more .dmp, files present, if this is the case then all logs are present If there are a few missing, no problem as we can get them manually if required My Computer Computer typePC/DesktopComputer Manufacturer/Model NumberCustom buildOSWindows 10 ProCPUi5-6500MotherboardGigabyte B150-HD3P-CFMemory16GB DDR4 2133 Crucial Ballistix Sport LTGraphics Card(s)MSI GeForce GTX 1060 GAMING X 6GSound CardIntel Display AudioMonitor(s) DisplaysLiyama ProLite XB2483HSU-B2Screen Resolution1920 x 1080Hard DrivesCrucial MX200 500GB & Toshiba DT01ACA300 3TBPSUCorsair RM550xCaseFractal Design Define SCoolingCooler Master TX3 iKeyboardFunc KB-460 (MX Red)MouseCorsair Gaming M65 RGBAntivirusBitdefender Total Security 2016 + MBAM Pro + MBAE ProBrowserGoogle ChromeOther InfoCreative Sound Blaster Tactic3D Rage V2 headset
Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs. You could check if there are 18 .txt, 1 .nfo, 1 or more .dmp, files present, if this is the case then all logs are present If there are a few missing, no problem as we can get them manually if required
A AndyS125 New member Thread Starter Local time 12:40 PM Messages 2 Apr 20, 2017 #3 Help please. The computer that this thread is about was stolen. I need the serial number and can't find it. Would it be anywhere in these files that I downloaded? My Computer Computer typeLaptopComputer Manufacturer/Model NumberToshibaOS64 bit Windows 7
Help please. The computer that this thread is about was stolen. I need the serial number and can't find it. Would it be anywhere in these files that I downloaded?
A axe0 BSOD Analyst Guru VIP Local time 6:40 PM Messages 7,058 Apr 20, 2017 #4 No, we don't need such (sensitive) information for troubleshooting BSODs. My Computer Computer typePC/DesktopComputer Manufacturer/Model NumberCustom buildOSWindows 10 ProCPUi5-6500MotherboardGigabyte B150-HD3P-CFMemory16GB DDR4 2133 Crucial Ballistix Sport LTGraphics Card(s)MSI GeForce GTX 1060 GAMING X 6GSound CardIntel Display AudioMonitor(s) DisplaysLiyama ProLite XB2483HSU-B2Screen Resolution1920 x 1080Hard DrivesCrucial MX200 500GB & Toshiba DT01ACA300 3TBPSUCorsair RM550xCaseFractal Design Define SCoolingCooler Master TX3 iKeyboardFunc KB-460 (MX Red)MouseCorsair Gaming M65 RGBAntivirusBitdefender Total Security 2016 + MBAM Pro + MBAE ProBrowserGoogle ChromeOther InfoCreative Sound Blaster Tactic3D Rage V2 headset