Blue screen error because of graphics card driver problem

eswar211

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12
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 117
BCP1: 87A80008
BCP2: 8DF2A8F2
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\111810-13369-01.dmp
C:\Users\ESWAR\AppData\Local\Temp\WER-73195-0.sysdata.xml

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graphic card isHD-R4350





my dump file is up loaded





PLEASE ANY ONE GIVE ME SOLUTION FOR THIS ERROR
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
IINTEL [email protected]
OS
Andhra Pradesh
CPU
ASSEMBLED
Motherboard
gigabyte G31M-LS
Memory
2 GB DDR2
Graphics Card(s)
ATI HD-R4350
Sound Card
NO
Monitor(s) Displays
1600*900
Hard Drives
TV TUNER

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
please give me the solution
 

My Computer My Computer

Computer Manufacturer/Model Number
IINTEL [email protected]
OS
Andhra Pradesh
CPU
ASSEMBLED
Motherboard
gigabyte G31M-LS
Memory
2 GB DDR2
Graphics Card(s)
ATI HD-R4350
Sound Card
NO
Monitor(s) Displays
1600*900
Hard Drives
TV TUNER
Your .dmp file is blaming atikmpag.sys (your video card driver) as the cause of this crash.. Download and run DriverSweeper to completly remove your old driver, then download and install the latest driver available from ATIs' support site..

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 117, {87a80008, 8df2a8f2, 0, 0}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+58f2 )

Followup: MachineOwner
---------

The following drivers are out of date and need to be updated...

Code:
8dfad000 8dff4f00   pvavsvid pvavsvid.sys Thu Apr 12 03:48:40 2007 (461DE458)
8ebb5000 8ebda000   Rt86win7 Rt86win7.sys Thu Feb 26 04:04:22 2009 (49A65B16)
95205000 95436180   RTKVHDA  RTKVHDA.sys  Tue Jan 13 06:14:10 2009 (496C7782)
8a201000 8a368600   ZS211    ZS211.sys    Wed Dec 12 21:17:56 2007 (47609654)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
i did wat u explained above


it repeat the same problem
 

Attachments

My Computer My Computer

Computer Manufacturer/Model Number
IINTEL [email protected]
OS
Andhra Pradesh
CPU
ASSEMBLED
Motherboard
gigabyte G31M-LS
Memory
2 GB DDR2
Graphics Card(s)
ATI HD-R4350
Sound Card
NO
Monitor(s) Displays
1600*900
Hard Drives
TV TUNER
Your new .dmp file is blaming avipbb.sys ( Avira antivirus ) Remove Avira with this tool and install Microsoft Security Essentials.

Avira removal tool

Microsoft Security Essentials

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 8d8a4e37, 9b497478, 0}

Probably caused by : avipbb.sys ( avipbb+3e37 )

Followup: MachineOwner
---------

You still have the same out of date drivers ...

Code:
8dfad000 8dff4f00   pvavsvid pvavsvid.sys Thu Apr 12 03:48:40 2007 (461DE458)
8ebb5000 8ebda000   Rt86win7 Rt86win7.sys Thu Feb 26 04:04:22 2009 (49A65B16)
95205000 95436180   RTKVHDA  RTKVHDA.sys  Tue Jan 13 06:14:10 2009 (496C7782)
8a201000 8a368600   ZS211    ZS211.sys    Wed Dec 12 21:17:56 2007 (47609654)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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