blue screen ntoskrnl.exe

[transamraiser]

we are getting a blue screen. please see attached file

 

[axe0]

Please read BSOD Posting Instructions

 

[transamraiser]

i did, what did I miss?

 

[axe0]

Oops, wrong instruction

Please run the tool again and upload a new zip file, the current zip file is missing some files.
Before you upload a new zip file, please make sure it contains at least the following files

• 18 .txt
• 1 .nfo

 

[transamraiser]

here you go

 

[axe0]

Same size > same files + the dump is from 2 years ago.

Please check {windows partition}\windows\minidump and check if there are any recent dump files saved.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial

Please try booting in safe mode and run the tool again.
Before you upload the zip file, please make sure it contains at least

• 18 .txt files,
• 1 .nfo file,
• 1 or more recent dump files