Solved Random blue screen (ntoskrnl.exe+73e80)

thliaw

New member
Local time
10:35 PM
Messages
2
Hi guys,

I am getting frustrated and need your help here. I am facing a random blue screen starting a month ago, i thought it was related to my ram, but i ran memtest for whole night but could not find a single error. Even i install a new ram the BSOD still happens randomly.

Here i attach the perfmon report, SysnativeFileCollectionApp.zip output file and also the most recent minidump created by Windows.
· OS - Windows 7 Pro 64bit
· It came with DOS( no windows )
· Full retail version windows i bought separately from retailer
· Age of system (hardware) 4 years
· Age of OS installation - 11/3/2011, 2:22:41 PM

· CPU - i7-2670qm
· ATI Radeon HD6990m
· Crucial DDR3 1600Mhz 8GB x 2 (Initially was using Apacer 1333Mhz 4GB x 2)
· HM67 RevB3, chipset Sandy Bridge Rev09

· System Manufacturer
· Clevo P170HMx Notebook

Thanks in advance,
thliaw
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Clevo P170HMx
OS
Windows 7 Professional 64-bit SP1
CPU
i7-2670qm
Motherboard
P170HMx HM67 RevB3, chipset Sandy Bridge Rev09
Memory
Crucial DDR3L 1600Mhz 8GB x 2 (CT102464BF160B.C16)
Graphics Card(s)
2048MB ATI AMD Radeon HD 6900M Series
Hard Drives
WDC WD7500BPKX-75HPJT0 ATA Device (System Drive)
698GB Seagate ST9750420AS ATA Device (Storage Drive)
Antivirus
Malwarebytes Anti-Malware Premium
Browser
Firefox, Chrome, IE
Hi thliaw,

I'm very sorry for the delay, there aren't many people in this section.
Are you still requiring help?
If so, please use the tool again and upload a new zip file.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Hi axe0,

Thank you for replying to my thread, there is no more BSOD after i have cleaned up my notebook using alcohol wipe on ram, ram slots and motherboard.

Have a nice day :)

Thanks & BRs,
thliaw
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Clevo P170HMx
OS
Windows 7 Professional 64-bit SP1
CPU
i7-2670qm
Motherboard
P170HMx HM67 RevB3, chipset Sandy Bridge Rev09
Memory
Crucial DDR3L 1600Mhz 8GB x 2 (CT102464BF160B.C16)
Graphics Card(s)
2048MB ATI AMD Radeon HD 6900M Series
Hard Drives
WDC WD7500BPKX-75HPJT0 ATA Device (System Drive)
698GB Seagate ST9750420AS ATA Device (Storage Drive)
Antivirus
Malwarebytes Anti-Malware Premium
Browser
Firefox, Chrome, IE
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