Blue Screen of Death

[aliciacya]

Is Windows 7 . . . - x86 (32-bit) or x64 ?32 - the original installed OS on the system? original - an OEM or full retail version? OEM - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? 2 yrs ? - What is the age of OS installation (have you re-installed the OS?) not that I am aware of

I have uninstalled the Atheros driver, rolled it back, etc to no avail. It seems like it should be an east fix but here I am
6 hours later and still the same results...crash. I could not get the system report to run so I attached what I
could, any help would be appreciated.

I also took a picture of the error message I can attach it if needed.

 

[DeanP]

Hi,
Can I please get your model number of your HP Product?

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative: http://www.magiciso.com/tutorials/miso-magicdisc-overview.htm

 

[aliciacya]

Hi,
Can I please get your model number of your HP Product?

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Model number hp g50
NP534UA#ABA

 

[Hefrainweizen]

@Aliciacya,

Yes, my problem was solved thanks to some great help I got here on the forum. I was able to find the driver update for my Atheros network adapter here: Atheros 2011 Wireless LAN Driver Compaq Presario CQ56-115DX Notebook PC - HP Customer Care (United States - English)