Blue Screen of Death

paige1395

New member
Local time
8:44 AM
Messages
2
My computers crashes quite often, sometimes up to 5 times a day. When it reboots everything is fine but I really need to find out how to fix it. This is what pops up after it reboots:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 0000000010FF5F54
BCP2: 000000000000000D
BCP3: 0000000000000000
BCP4: FFFFF80002CE4B54
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\031610-19546-01.dmp
C:\Users\Paige\AppData\Local\Temp\WER-31699-0.sysdata.xml
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Last edited:

My Computer My Computer

OS
Windows 7

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
You may want to run a system files check and a memory test.

Open an elevated command prompt and enter sfc /scannow.


Download a copy of Memtest86 and burn the ISO to a CD using ImgBurn. Boot from the CD, and run at least 5 passes.



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\Minidump\031310-22323-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c50000 PsLoadedModuleList = 0xfffff800`02e8de50
Debug session time: Sat Mar 13 15:15:12.706 2010 (GMT-4)
System Uptime: 0 days 0:18:24.345
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.......
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {278, 2, 0, fffff80002da7bf5}

Probably caused by : ntkrnlmp.exe ( nt!PpmPerfRecordUtility+245 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000278, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002da7bf5, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ef80e0
 0000000000000278 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!PpmPerfRecordUtility+245
fffff800`02da7bf5 420fb70482      movzx   eax,word ptr [rdx+r8*4]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff80000b9c280 -- (.trap 0xfffff80000b9c280)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa80047b9100 rbx=0000000000000000 rcx=0000000000002710
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002da7bf5 rsp=fffff80000b9c410 rbp=0000000000002710
 r8=000000000000009e  r9=00000000000000c9 r10=000000000000006f
r11=0000000000000064 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
nt!PpmPerfRecordUtility+0x245:
fffff800`02da7bf5 420fb70482      movzx   eax,word ptr [rdx+r8*4] ds:c3e0:00000000`00000278=????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cc1469 to fffff80002cc1f00

STACK_TEXT:  
fffff800`00b9c138 fffff800`02cc1469 : 00000000`0000000a 00000000`00000278 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`00b9c140 fffff800`02cc00e0 : fffff800`00b9c300 fffff880`009e8180 00000000`00000000 fffff800`02e4f888 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c280 fffff800`02da7bf5 : 00000000`8d2011eb 00000000`00000000 00000000`8d2011eb 00000000`00000064 : nt!KiPageFault+0x260
fffff800`00b9c410 fffff800`02da7ddb : 00000000`00000064 00000000`00000000 00000000`8d2011eb 00000000`00000000 : nt!PpmPerfRecordUtility+0x245
fffff800`00b9c480 fffff800`02d7925c : fffff800`00000001 00000000`00000000 fffff800`00000000 fffff800`00b9c600 : nt!PpmCheckRecordAllUtility+0xfb
fffff800`00b9c510 fffff800`02da9830 : 00000000`0020b377 fffff800`00b9c600 00000000`00000001 fffff800`02ccba9a : nt!PpmCheckRun+0x8c
fffff800`00b9c540 fffff800`02ccdfa6 : fffff800`00b9c630 00000000`00000000 00000000`40870a88 00000000`00000003 : nt!PpmCheckStart+0x40
fffff800`00b9c570 fffff800`02ccd326 : fffff800`02e62290 00000000`00011486 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02ccde7e : 00000002`923dc5ea fffff800`00b9cc58 00000000`00011486 fffff800`02e3e348 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02ccd697 : 00000000`8d200fc1 00000000`00011486 00000000`8d200fe1 00000000`00000086 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02cca6fa : fffff800`02e3ae80 fffff800`02e48c40 00000000`00000000 fffff800`02de0c80 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!PpmPerfRecordUtility+245
fffff800`02da7bf5 420fb70482      movzx   eax,word ptr [rdx+r8*4]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!PpmPerfRecordUtility+245

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0xA_nt!PpmPerfRecordUtility+245

BUCKET_ID:  X64_0xA_nt!PpmPerfRecordUtility+245

Followup: MachineOwner
---------
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
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