Solved Blue Screen of Deaths (Randomly) on a new computer

[RyWin]

Blue Screen of Death Minidumps:

• BSOD 1 Download: 100514-28438-01.dmp
• BSOD 1 Image: KMODE_EXCEPTION_NOT_HANDLED ffffffff`c0000005 dxgmms1.sys)
• BSOD 2 Download: 100514-31153-01.dmp
• BSOD 2 Image: SYSTEM_SERVICE_EXCEPTION 00000000`c0000005 ntoskrnl.exe)
• Minidump Collection: Minidump Folder & Zip (As of 21:56 on 06/10/2014)

Computer Specifications:

• Motherboard: ASRock X79 Extreme6
• Memory: 64GB Corsair DDR3 PC2133 (8x8GB)
• Graphics Card: AMD R9 270X (4GB)
• Processor: Intel Core i7 4930K 3.40GHz
• CPU Cooler: Corsair H100i
• PSU: Corsair RM 750W

Diagnostic Logs:

• DM Logs: RY-PC-06_10_2014_130811_31.zip
• SF Diagnostics: SF_06-10-2014.zip

Checks that I've done:

• sfc /scannow [Completed, No Errors]
• chkdsk /f /r [Completed, No Errors]
• Windows Memory Diagnostics [Completed, No Errors]
• Memtest 86+ [Completed, No Errors]
• IntelBurnTest (CPU Stress Test) [Completed, No BSOD or overheating] - CPU at MAX and
  Idle for Comparison
• FurMark (GPU Stress Test) [Completed, No BSOD or overheating] - GPU at MAX and Idle for Comparison

Changes made:

• Uninstalled TrueCrypt
• Uninstalled AsRock AppCharger
• Updated Realtek High Definition Audio Codec (R2.75)
• Updated BIOS to 3.10 from 3.00
• Attempted to check all drivers, however I'm unsure what ones are correct/fully up to date

Confirmed to be installed:

• .NET Frameworks (All, Latest)
• Microsoft Visual C++ Redistributable Packages (All, Latest)
• DirectX (All, Latest)

I downloaded all my drivers from: ASRock X79 Extreme6 Drivers with the exception to my graphics card driver that was downloaded from: AMD Catalyst Driver

Any help or suggestions to resolve this would be much appreciated

Thanks

 

[HonorGamer]

Hello,

Despite the details you have provided, please follow the http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html so we can better assist you.

-Justin

 

[RyWin]

Hello,

Despite the details you have provided, please follow the http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html so we can better assist you.

-Justin

I don't understand what I'm missing, I have provided both DM Logs and SF Logs as the post instructs me to.

EDIT:

Diagnostic Logs:

• DM Logs: RY-PC-06_10_2014_130811_31.zip
• SF Diagnostics: SF_06-10-2014.zip

 

[HonorGamer]

Hello,

Despite the details you have provided, please follow the http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html so we can better assist you.

-Justin

I don't understand what I'm missing, I have provided both DM Logs and SF Logs as the post instructs me to.

EDIT:

Diagnostic Logs:

• DM Logs: RY-PC-06_10_2014_130811_31.zip
• SF Diagnostics: SF_06-10-2014.zip

My apologies, sometimes I think I am blind. Will make next reply with analysis.

 

[HonorGamer]

SbieDrv	ROOT\LEGACY_SBIEDRV\0000	This device is not present, is not working properly, or does not have all its drivers installed.

Please uninstall Sandboxie to correct this error.

was downloaded from: [COLOR="Red"]AMD Catalyst[/COLOR] Driver

Uninstall, and download the drivers directly from the website. This is a common cause.

Start Menu\Programs\Driver Fusion	Public:Start Menu\Programs\[COLOR="red"]Driver Fusion[/COLOR]	Public

I personally do not like these kinds of programs as sometimes they install incorrect drivers, it is always best to download the drivers from the manufactures website. Uninstall atleast till we figure out the cause of these BSODs.

I couldn't see an AV program, do you currently have one installed?

Post back results.

 

[RyWin]

Hi HonorGamer,

I'm glad I hadn't forgot something as I fully read the post before creating this topic and was suddenly very confused xD

Sandboxie is working fine, although I will remove it just to make sure it's not that causing the problem.

You mention uninstalling the graphics card drivers and re-installing, I've done this several times (14.9 twice and I'm just trying 14.4 to see if it's a bug in 14.9)

As for Driver Fusion, I never installed any drivers with it. I just installed it to see if it recommended anything to download just in case I had missed something but it didn't.

As for AV, I have MalwareBytes installed and Windows just installed Microsoft Security Essentials, but regardless of these I know it's not a virus that's causing the crashes.

Thanks for your reply, I shall remove sandboxie straight away.

I also have three more BSOD minidumps:
https://www.dropbox.com/s/1iyyiwbiia2q287/100614-31621-01.dmp?dl=0
https://www.dropbox.com/s/75nr3qxvjr4xaro/100614-32807-01.dmp?dl=0
https://www.dropbox.com/s/b4ipvq3clqwn9ai/100614-34398-01.dmp?dl=0 <-- A new crash/bsod that I've not had before:

EDIT: Uninstalled Sandboxie, Driver Fusion and rebooted and shortly after I got another BSOD:

 

[HonorGamer]

As for AV, I have MalwareBytes installed and Windows just installed Microsoft Security Essentials, but regardless of these I know it's not a virus that's causing the crashes.

How can you be 100% sure? There are millions beyond millions of things that can cause BSODs.

And please ZIP the dumps and attach them to the post.

 

[RyWin]

As for AV, I have MalwareBytes installed and Windows just installed Microsoft Security Essentials, but regardless of these I know it's not a virus that's causing the crashes.

How can you be 100% sure? There are millions beyond millions of things that can cause BSODs.

And please ZIP the dumps and attach them to the post.

Well, because this computer hasn't really been used yet, has only visited BBC, Sky, AMD, AsRocks & SevenForums. All the installers were downloaded from official websites and stored on my USB stick and know what to look for when it comes to viruses. I also checked my PC straight away even though I was certain that it wasn't a virus, my HijackThis log looks fine, AdwCleaner looks fine, ComboFix looks fine, RKill looks fine and finally my HitmanPro results looks fine.

I've attached all of my bsods in my original post however here is a direct download from dropbox (auto-downloads) https://www.dropbox.com/s/j6w6yeekohvp6eh/Minidump.zip?dl=1 (Has my original 2 + 5 new ones)

 

[HonorGamer]

I meant the new dump files

 

[RyWin]

I meant the new dump files

All my minidumps are in the zip, the modified date/time shows what ones newest/latest. (Has my original 2 + 5 new ones)

 

[HonorGamer]

I cannot see the modified time and dates. Otherwise I would know this. I am currently on my phone.

 

[RyWin]

I cannot see the modified time and dates. Otherwise I would know this. I am currently on my phone.

I've uploaded all of my minidumps including a zip to:

Folder + Zip: https://www.dropbox.com/sh/vdr6gampskjrnc8/AABVazZZsHAkEjV_rqxwRBD6a?dl=0

ZIP Download: https://www.dropbox.com/sh/vdr6gampskjrnc8/AACYWnRFcHkiA7le093dcVI2a/Minidump.zip?dl=0

Ordered them all with numbers at the start, note the 1 and 2 are the ones in my original post.

 

[Arc]

[COLOR=Red]BugCheck 3B[/COLOR], {c0000005, fffff800030d7e52, fffff88002e24e90, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiSignalSynchronizationObject+42 )

Followup: MachineOwner
---------

A stop 0x3B is most possible for a counterfeit installation, as it uses heavy modified codes there which is often contrasting the system.

It says .....

Product ID:                [B]00426-OEM-8992662-00173[/B] [COLOR=Red]<== ASUS[/COLOR]
Original Install Date:     23/09/2014, 03:00:42
System Boot Time:          06/10/2014, 12:28:20
System Manufacturer:       [COLOR=Red]ASRock[/COLOR]
System Model:              255b

It is impossible to have an OEM key of an ASUS computer on a retail ASRock motherboard without using hackers activation exploitation which makes your system counterfeit. Which is the source of all possible issues .... mismatch.

Get a legit windows license, have a clean install, activate it using the legit key, have a safe and secure computer.

Let us know for any further BSOD after taking this advice.

 

[RyWin]

[COLOR=red]BugCheck 3B[/COLOR], {c0000005, fffff800030d7e52, fffff88002e24e90, 0}
 
Probably caused by : ntkrnlmp.exe ( nt!KiSignalSynchronizationObject+42 )
 
Followup: MachineOwner
---------

A stop 0x3B is most possible for a counterfeit installation, as it uses heavy modified codes there which is often contrasting the system.

It says .....

Product ID:                [B]00426-OEM-8992662-00173[/B] [COLOR=red]<== ASUS[/COLOR]
Original Install Date:     23/09/2014, 03:00:42
System Boot Time:          06/10/2014, 12:28:20
System Manufacturer:       [COLOR=red]ASRock[/COLOR]
System Model:              255b

It is impossible to have an OEM key of an ASUS computer on a retail ASRock motherboard without using hackers activation exploitation which makes your system counterfeit. Which is the source of all possible issues .... mismatch.

Get a legit windows license, have a clean install, activate it using the legit key, have a safe and secure computer.

Let us know for any further BSOD after taking this advice.

That's because I've tried multiple operating systems, my Windows 7 Ultimate CD is like 4 years old now and its scratched to bits so I thought it was that what was causing the problem.

I tried Windows XP but that too gets BSOD's, I downloaded a new version of Windows 7 from the internet which took me a week to download because of my poor internet connection.

I just installed a clean version of Windows 7 Ultimate and straight away it bluescreens... I haven't even typed in my code from the green sticker yet.

Attached are the BSODS

 

[HonorGamer]

Can you run the BSOD tools and attach the files again.

One of the files in the first attachment was corrupt.

 

[RyWin]

Hi,

It's not software or operating system related, it's RAM/MOBO related.

is what happens, regardless of what sticks are in what slots so it's either a compatibility problem or a motherboard problem.

 

[MrNeeds]

[COLOR=red]BugCheck 3B[/COLOR], {c0000005, fffff800030d7e52, fffff88002e24e90, 0}
 
Probably caused by : ntkrnlmp.exe ( nt!KiSignalSynchronizationObject+42 )
 
Followup: MachineOwner
---------

A stop 0x3B is most possible for a counterfeit installation, as it uses heavy modified codes there which is often contrasting the system.

It says .....

Product ID:                [B]00426-OEM-8992662-00173[/B] [COLOR=red]<== ASUS[/COLOR]
Original Install Date:     23/09/2014, 03:00:42
System Boot Time:          06/10/2014, 12:28:20
System Manufacturer:       [COLOR=red]ASRock[/COLOR]
System Model:              255b

It is impossible to have an OEM key of an ASUS computer on a retail ASRock motherboard without using hackers activation exploitation which makes your system counterfeit. Which is the source of all possible issues .... mismatch.

Get a legit windows license, have a clean install, activate it using the legit key, have a safe and secure computer.

Let us know for any further BSOD after taking this advice.

That's because I've tried multiple operating systems, my Windows 7 Ultimate CD is like 4 years old now and its scratched to bits so I thought it was that what was causing the problem.

I tried Windows XP but that too gets BSOD's, I downloaded a new version of Windows 7 from the internet which took me a week to download because of my poor internet connection.

I just installed a clean version of Windows 7 Ultimate and straight away it bluescreens... I haven't even typed in my code from the green sticker yet.

Attached are the BSODS

Please see forum rule number 4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
"We reserve the right to ban anyone who wilfully violates the forum rules, as access to our support forums is a privilege and not a right."
Windows 7 Help Forums - Forum Rules

If you are willing to enter your genuine product key, you can download the Windows ISO here>
Windows 7 Ultimate ISO 64Bit
Windows 7 Ultimate ISO 32Bit

 

[RyWin]

Please see forum rule number 4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
"We reserve the right to ban anyone who wilfully violates the forum rules, as access to our support forums is a privilege and not a right."
Windows 7 Help Forums - Forum Rules

I am quite aware of the rules, like I mentioned:

My Windows 7 Ultimate CD is like 4 years old now and its scratched to bits so I thought it was that what was causing the problem.

I only tried an alternative method because I didn't know what was causing the problem, I have legitimate windows discs and this case has a green sticker on the side with a windows 7 ultimate key on it.

Thanks anyway.

 

[Arc]

My Windows 7 Ultimate CD is like 4 years old now and its scratched to bits so I thought it was that what was causing the problem.

It is not the disc but the product key that makes an installation counterfeit. Is the product key got scratched too??

 

[RyWin]

My Windows 7 Ultimate CD is like 4 years old now and its scratched to bits so I thought it was that what was causing the problem.

It is not the disc but the product key that makes an installation counterfeit. Is the product key got scratched too??

Sigh, I've already explained this...

I downloaded an upto date one which I thought might potentially fix the problem and would mean I could try things without having to do Windows updates which take forever because i have super slow internet and the only one i found was preactiveated I didn't care about this because I have license keys

It has a legit install with my activated key now so meh, I've gone else where for help because i don't like being treated a criminal.

You can close this now.