Blue Screen whenever the pc idle or using

S

spring1012

New member
Local time
4:46 PM
Messages
2
i have try to reisntall the window
updating all the driver
uninstall anti virus progamme also cant solve the problem
any one can help me :cry:

attached MiniDump, MSINFO32, Driver List and Event Logs

thanks everyone
 

My Computer My Computer

OS
window 7
spring1012 said:
i have try to reisntall the window
updating all the driver
uninstall anti virus progamme also cant solve the problem
any one can help me :cry:

attached MiniDump, MSINFO32, Driver List and Event Logs

thanks everyone
Click to expand...

Hello Spring Welcome to SF,

I guess the issue is with your Display card ATI Radeon HD 3200 remove the existing driver completely and download a fresh copy from ATI's website NOT from Windows Update. If your Overclocking please stop. Make sure your BIOS have the latest firmware. If you using any Antivirus or Firewall uninstall it and see whether that makes any difference.

Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator >SFC/ SCANNOW
Click to expand...

Code: 
[COLOR=black]KMODE_EXCEPTION_NOT_HANDLED (1e)[/COLOR]
[COLOR=black]This is a very common bugcheck.  Usually the exception address pinpoints[/COLOR]
[COLOR=black]the driver/function that caused the problem.  Always note this address[/COLOR]
[COLOR=black]as well as the link date of the driver/image that contains this address.[/COLOR]
[COLOR=black]Arguments:[/COLOR]
[COLOR=black]Arg1: 0000000000000000, The exception code that was not handled[/COLOR]
[COLOR=black]Arg2: 0000000000000000, The address that the exception occurred at[/COLOR]
[COLOR=black]Arg3: 0000000000000000, Parameter 0 of the exception[/COLOR]
[COLOR=black]Arg4: 0000000000000000, Parameter 1 of the exception[/COLOR]
[COLOR=black]Debugging Details:[/COLOR]
[COLOR=black]------------------[/COLOR]
 
[COLOR=black]EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.[/COLOR]
[COLOR=black]FAULTING_IP: [/COLOR]
[COLOR=black]+6ac8952f0073dcc4[/COLOR]
[COLOR=black]00000000`00000000 ??              ???[/COLOR]
[COLOR=black]EXCEPTION_PARAMETER1:  0000000000000000[/COLOR]
[COLOR=black]EXCEPTION_PARAMETER2:  0000000000000000[/COLOR]
[COLOR=black]CUSTOMER_CRASH_COUNT:  1[/COLOR]
[COLOR=black]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/COLOR]
[COLOR=black]BUGCHECK_STR:  0x1E[/COLOR]
[COLOR=black]PROCESS_NAME:  System[/COLOR]
[COLOR=black]CURRENT_IRQL:  2[/COLOR]
[COLOR=black]EXCEPTION_RECORD:  fffff8800458b328 -- (.exr 0xfffff8800458b328)[/COLOR]
[COLOR=black]ExceptionAddress: fffff80003ee2af8 (nt!KiTimerWaitTest+0x00000000000001b8)[/COLOR]
[COLOR=black]ExceptionCode: c000001d (Illegal instruction)[/COLOR]
[COLOR=black]ExceptionFlags: 00000000[/COLOR]
[COLOR=black]NumberParameters: 0[/COLOR]
[COLOR=black]TRAP_FRAME:  fffff8800458b3d0 -- (.trap 0xfffff8800458b3d0)[/COLOR]
[COLOR=black]NOTE: The trap frame does not contain all registers.[/COLOR]
[COLOR=black]Some register values may be zeroed or incorrect.[/COLOR]
[COLOR=black]rax=0000000000000001 rbx=0000000000000000 rcx=0000000000000001[/COLOR]
[COLOR=black]rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000[/COLOR]
[COLOR=black]rip=fffff80003ee2af8 rsp=fffff8800458b560 rbp=fffffa80064da708[/COLOR]
[COLOR=black]r8=fffff88004565301  r9=0000000000000003 r10=000000000000004d[/COLOR]
[COLOR=black]r11=0000000000000000 r12=0000000000000000 r13=0000000000000000[/COLOR]
[COLOR=black]r14=0000000000000000 r15=0000000000000000[/COLOR]
[COLOR=black]iopl=0         nv up ei pl zr na po nc[/COLOR]
[COLOR=black]nt!KiTimerWaitTest+0x1b8:[/COLOR]
[COLOR=black]fffff800`03ee2af8 83e003          and     eax,3[/COLOR]
[COLOR=black]Resetting default scope[/COLOR]
[COLOR=black]LAST_CONTROL_TRANSFER:  from fffff80003ed0c2e to fffff80003ed8ed0[/COLOR]
[COLOR=black]STACK_TEXT:  [/COLOR]
[COLOR=black]fffff880`0458a408 fffff800`03ed0c2e : fffffa80`05476b80 fffffa80`000001c0 fffff880`0458ab80 fffff800`03f05e28 : nt!KeBugCheck[/COLOR]
[COLOR=black]fffff880`0458a410 fffff800`03efebed : fffff800`040e5c24 fffff800`0401ea3c fffff800`03e67000 fffff880`0458b328 : nt!KiKernelCalloutExceptionHandler+0xe[/COLOR]
[COLOR=black]fffff880`0458a440 fffff800`03f06250 : fffff800`04026b5c fffff880`0458a4b8 fffff880`0458b328 fffff800`03e67000 : nt!RtlpExecuteHandlerForException+0xd[/COLOR]
[COLOR=black]fffff880`0458a470 fffff800`03f131b5 : fffff880`0458b328 fffff880`0458ab80 fffff880`00000000 fffffa80`064da700 : nt!RtlDispatchException+0x410[/COLOR]
[COLOR=black]fffff880`0458ab50 fffff800`03ed8542 : fffff880`0458b328 fffffa80`064da708 fffff880`0458b3d0 00000000`00000000 : nt!KiDispatchException+0x135[/COLOR]
[COLOR=black]fffff880`0458b1f0 fffff800`03ed669f : fffff880`0458b3d0 fffffa80`05aaa002 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2[/COLOR]
[COLOR=black]fffff880`0458b3d0 fffff800`03ee2af8 : fffff880`045d3180 fffffa80`04890b60 00000000`00000000 fffffa80`03d3cba8 : nt!KiInvalidOpcodeFault+0x11f[/COLOR]
[COLOR=black]fffff880`0458b560 fffff800`03ee42cd : fffffa80`064da700 fffffa80`06520c68 fffffa80`06520c68 00000000`00000002 : nt!KiTimerWaitTest+0x1b8[/COLOR]
[COLOR=black]fffff880`0458b5e0 fffff800`03ee4e7e : 000000a1`b0918182 fffff880`0458bc58 00000000`0043d14d fffff880`04565f28 : nt!KiProcessExpiredTimerList+0x6d[/COLOR]
[COLOR=black]fffff880`0458bc30 fffff800`03ee4697 : 0000002f`5f3cc8c2 0000002f`0043d14d 0000002f`5f3cc8e6 00000000`0000004d : nt!KiTimerExpiration+0x1be[/COLOR]
[COLOR=black]fffff880`0458bcd0 fffff800`03ee16fa : fffff880`04563180 fffff880`0456dfc0 00000000`00000000 fffff880`056c2588 : nt!KiRetireDpcList+0x277[/COLOR]
[COLOR=black]fffff880`0458bd80 00000000`00000000 : fffff880`0458c000 fffff880`04586000 fffff880`0458bd40 00000000`00000000 : nt!KiIdleLoop+0x5a[/COLOR]
 
[COLOR=black]STACK_COMMAND:  kb[/COLOR]
[COLOR=black]FOLLOWUP_IP: [/COLOR]
[COLOR=black]nt!KiKernelCalloutExceptionHandler+e[/COLOR]
[COLOR=black]fffff800`03ed0c2e 90              nop[/COLOR]
[COLOR=black]SYMBOL_STACK_INDEX:  1[/COLOR]
[COLOR=black]SYMBOL_NAME:  nt!KiKernelCalloutExceptionHandler+e[/COLOR]
[COLOR=black]FOLLOWUP_NAME:  MachineOwner[/COLOR]
[COLOR=black]MODULE_NAME: nt[/COLOR]
[COLOR=black]IMAGE_NAME:  ntkrnlmp.exe[/COLOR]
[COLOR=black]DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600[/COLOR]
[COLOR=black]FAILURE_BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e[/COLOR]
[COLOR=black]BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e[/COLOR]
[COLOR=black]Followup: MachineOwner[/COLOR]

Hope this helps,
Captain
 

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Thanks Jack Sparrow

HD 3200 is my onboard display
i have XFX 5750 inside
I try to remove onboard one
see any crash and report 3days after
thank you for helping
 

My Computer My Computer

OS
window 7
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