Blue Screen

[mmaumio]

Hello,
I'm having a major problem with my HP G42 369TU core i3 Laptop. Sometime the screen gets fuzzy and clumsy(while it's get hotter most preferebly ) and shuts down.
I thought it was a hardware problem first. But now I've started thinking it's a software/driver problem.
This message/warning makes me think like that:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
....
...
...
So experts, please do suggest me any sorts of solution ASAP, Please.
Looking forward to your swift reply.
Thanks in Advance.

 

[FredeGail]

Hello mmaumio.

Someone will probably move your thread to this point. I'm afraid you posted in the wrong section.

Also be sure to follow the tutorial.
Fred.

 

[ITFlorida]

Is your laptop really warm when you use it? It sounds like an overheating issue.

I recently had to deal with a Dell XPS M1330 laptop with a similar issue. It would shutdown immediately, weird video issues, etc... The user was complaining that the laptop was hot.

I eventually did a copper mod on the laptop. This was to prevent long term hardware failure. I also checked the internal fans and put the latest in thermal greese on everything. Also consider purchasing a laptop cooler something similar to the Cooler Master NotePal U2 Notebook Cooler. Avoid blocking off the vents on your laptop by putting the laptop on a bed or soft surface. Keep it on a hard surface propped up a little or use a laptop cooler. Unfortunately, some laptops were not designed well for cooling as the processing power improved. Check to see if the vents are clogged with dirt or dust and that the fan is functioning well.

If your laptop is still under warranty, do not open the laptop. Send it back for repair. Otherwise, you'll void your warranty.

If you have an old laptop off warranty and are computer savy, you could attempt to modify the cooling process.

You can check the temperatures of your laptop by using the HWMonitor by CPUID.

References:

http://www.cpuid.com/

Dell XPS M1330 - nVidia GeForce 8400M GS - Copper Mod

gpu - Google Search

 

[Britton30]

Yes, please try this: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[mmaumio]

Thanks a lot ITFlorida. This might happen.
yap. It's very warm when shuts down. I'm thinking I should service it under warranty.

 

[FredeGail]

Thanks a lot ITFlorida. This might happen.
yap. It's very warm when shuts down. I'm thinking I should service it under warranty.

You should still upload the dumps. Saying that it's temperatures is a way too easy to be honest.

Follow Brittons great suggest and return.

Fred.

 

[mmaumio]

Yap. I've uploaded the dump files and followed those instructions on "Blue Screen of Death (BSOD) Posting Instructions".
Here is the URL:http://www.sevenforums.com/crashes-debugging/198947-blue-screen.html#post1670288 of my post. Watch it if you can help.
Thanks.

 

[Britton30]

This thread is now in C & D.