Blue tooth not working

[Megha]

Hello ,

When i purchased my Laptop (HP-Probook4420s), my "Bluetooth" was working and "Print Screen"

but after sometime they both stops working

Kindly advise as what can be the possible problem and how to fix it.

Thanks..

 

[georgeks]

Hi there Megha

Any help here? Troubleshoot a problem for HP ProBook 4420s Notebook PC - HP Support Center

 

[maxie]

Hi Welcome to Seven Forums ... Does the Bluetooth Device show up in the Device Manager or in Device & Printers ? ...

Are there any other errors in the Device Manager ?

What OS are you using and is it 32 or 64 Bit ?

Have you checked if the Bluetooth is running in Services ?