Bluescreen BCCode9f mini dump available

[Deleted691]

Hi guys


I would appreciate assistance.
I have a laptop fresh image, latest windows updates applied, latest Bios applied,windows 7 32bit device that has random bluescreens, so far only on shutdown.


The crash info is:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 8A31F030
BCP3: 82F7D9E0
BCP4: 9AC8AD28
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


I can also provide a mini dump file, but the upload section does not accept .dmp?


Thanks in advance.

 

[Paul Black]

Hi ancient3333, welcome to Seven Forums,

I can also provide a mini dump file, but the upload section does not accept .dmp?

Read this > BSOD - Posting Instructions

I hope this helps!

 

[Deleted691]

Hi Paul


Thank you for the info, I have now uploaded it.


Many thanks.