Solved Bluetooth Dongle not flashing and not detecting my Wireless Earphone

[derekimo]

Yes that is it, just no microphone

That's what I was talking about with more information.

Looking at that thing and that I can't seem to find an actual manufacturer, I think it may be just a cheap unit.

I don't know anything about bluetooth so I can't offer any help.

If you don't get any replies try adding the brand name of the dongle next time, if you search for this,

USB Bluetooth Dongle (BCM20702)

There are several different brands that use the Broadcom chip.

 

[Elly26]

Yeah it was from China but it worked fine on my laptop at home, it is just the work computers have been configured some how. I do not know what would be stopping it from working 100%

 

[Elly26]

Bump

 

[Elly26]

Bump

 

[Elly26]

Bump

 

[derekimo]

OK, apparently you didn't read the actual rules last time I warned you,

2) No useless posts, e.g., thread bumping, useless one liners, junk posting to increase post count, and identical multi-postings in different forums.

I gave you an idea in my last post, if you aren't adding something to the thread and no one is replying it may just be that no one knows how to fix that.

Bumping your thread is doing nothing to help you get it fixed, get creative and think of something.

You are basically just poking someone to say hey and it's getting annoying.

 

[Elly26]

I highly doubt no one is able to fix it, tell me how else will I maintain people reading and posting without bumping?

 

[derekimo]

Get creative, I already gave you something to post about in post #21, and you chose to just bump.

Add something to the thread would be the general rule.

 

[Elly26]

You were recommending for me to include the Model Name in my next thread is that correct? We have identified which device I am trying to fix. I would just like to know what settings would need to be enabled so that it will work properly on a computer which has been restricted by the company.

 

[Layback Bear]

You were recommending for me to include the Model Name in my next thread is that correct? We have identified which device I am trying to fix. I would just like to know what settings would need to be enabled so that it will work properly on a computer which has been restricted by the company.

There is the clue.
computer which has been restricted by the company.

I personally don't help someone break their companies computer rules.
Their I.T. department put those rules their for a reason. As I tried to explain in my post #7.

I believe that rule #6 will cover the NO hacking of others computers.

6) No discussions of hacking someones system, network, password, etc.

 

[Elly26]

I am not breaking any rules, I have made it clear to the company and they have agreed to give me access to it. They gave me administrative priviledges. I choose to not get the I.T involved because it is $150 an hour...

 

[Elly26]

How do I delete all the drivers for the device?

 

[Elly26]

How do I delete all the drivers for the device?

 

[derekimo]

Try option two of this tutorial,

Driver - Uninstall in Windows

 

[Elly26]

Thank you Derekimo, I uninstalled the drivers using that method, is there a way to replace drivers with other drivers? It could be the one I installed was not correct.

 

[derekimo]

What happens if you just plug it in and let windows load the drivers?

I assume you are talking about USB Bluetooth Dongle (BCM20702)?

I suggested this in post #21,

If you don't get any replies try adding the brand name of the dongle next time, if you search for this,

USB Bluetooth Dongle (BCM20702)

There are several different brands that use the Broadcom chip.

It would help to know the brand and model of that if you expect a specific driver recommendation.

Although, I think most of those devices will be plug and play and windows will automatically install drivers when you attach or plug it in.

 

[Elly26]

Sorry about that Derekimo, I was speaking about the Wireless Headphone (WLE171) when I first got it detected there was one of the services which it said "Could not install" so I went online and downloaded the driver for it. When I right click bluetooth devices and check properties of the "WLE171" it shows up options which are not related to bluetooth.

I want to remove the driver I installed into it and replace it with another one, it was interesting because at home the headphone installed everything fine.

 

[derekimo]

I'm curious where you found this driver you installed for that, can you post a link?

I don't see a driver source myself but that doesn't mean there isn't one.

In post #35 you said you uninstalled the driver, yet you say you want to remove the driver in post #37, I'm confused.

Since it seems to be dragging out, will you do this.

With both of the items connected to your computer, create one of these files and upload it just like this tutorial explains in option one,

http://www.sevenforums.com/tutorials/374583-system-information-file-create-windows.html#Part1

What I am looking for are hardware ID's since there seems to be little info available on what you have given so far.

 

[Elly26]

Hi Derekimo, it was some time ago when I installed the missing driver. It was actually for the Bluetooth Dongle (BCM20702) and that was taken from the Broadcom website.

I removed the driver and wanted to know if that was the critical way of removing it as after removing it the problem persisted. I want to make it so it prompts me to have to install a new driver like previously.

I will take a look at the System Information File method.

 

[Elly26]

Derekimo, it requires administrative log in to use that method, I prefer not to hassle the company. Any other thoughts?