Bluetooth problem

[archangel89]

HP Pavilion dv6
Intel Core i3-2330M

I recently bought a bluetooth dongle so I can have my sound from my laptop through bluetooth speakers, I let the dongle install properly (Intel Centrino Wireless Bluetooth 3.0 + High Speed Adapter) and when I'm doing the following action it keeps freezing.

Right click the bluetooth icon
Open Settings
Clicking "Allow Bluetooth devices to find this computer"
Clicking "Apply"
I'm getting a "Bluetooth Service Error"
An error occurred while Windows was saving your settings. The Bluetooth device might me unplugged

The following settings were not saved: Discovering settings, Connection settings

Can anyone help me? If you need anymore details on the machine I'm running I'll happily help. Thanks in advance.

 

[maxie]

Hi Welcome to Seven Forums ... Start Search box type msconfig ... Check under the Services Tab .. Bluetooth Support Service is running ...

 

[archangel89]

Hi Welcome to Seven Forums ... Start Search box type msconfig ... Check under the Services Tab .. Bluetooth Support Service is running ...

Hi, thanks for the welcome. Here's a list of Bluetooth programs that are running

 

[maxie]

Does the Device show in the Device Manager ? ...

 

[archangel89]

Does the Device show in the Device Manager ? ...

Here's what it shows in my Device Manager

 

[maxie]

Select the Device right click and Disable .. Wait till the Icon changes to Disabled and then Re-enable ...

 

[archangel89]

Select the Device right click and Disable .. Wait till the Icon changes to Disabled and then Re-enable ...

I disabled both of the Bluetooth's showing and it asked me to restart the computer - which I did. Booted back up and went back to Device Manager and enabled it and it's missing one of the original ones that were there. Network adapters have gone too.

 

[maxie]

Try Uninstalling and Re-Install ...

 

[archangel89]

Try Uninstalling and Re-Install ...

It's been stuck on this for over an hour

 

[maxie]

Try the Link below ....


https://support2.microsoft.com/mats/program_install_and_uninstall

 

[archangel89]

I successfully uninstalled everything with the name bluetooth on it. It's letting me apply the action "Allow Bluetooth devices to find this computer" but it's still not picking up anything when I scan for devices.

 

[maxie]

Progress is good what Device are you trying to connect ? ....

 

[archangel89]

A bluetooth speaker. It's picked up the device but it's kept gray and not letting me listen through the speaker. I'm unsure why?

 

[maxie]

What is the Model of that Device ? ....

 

[archangel89]

What is the Model of that Device ? ....

KitSound Hive Bluetooth Wireless Universal Portable Stereo Speaker with 3.5mm Jack Compatible with Smartphones, Tablets and MP3 Devices Including iPhone 4/4S/5/5S/5C/6/6 Plus, iPad 2/3/4/Air/Mini, iPod Nano 7th Generation, iPod Touch 5th Generation,

Hive speaker, it's shown up as a headset device on "Devices"

 

[maxie]

Did it come with a Manual ? ..

 

[archangel89]

Did it come with a Manual ? ..

yeah it did but it's very brief. only tells you how to activate the bluetooth on the device, which i have done.

 

[maxie]

Have a look at the Link below .. Can you confirm that is your Model ? .. If not can you find the Model and Post it Please ...


Kitsound - Product

 

[archangel89]

Have a look at the Link below .. Can you confirm that is your Model ? .. If not can you find the Model and Post it Please ...


Kitsound - Product

Yeah that's the one.

 

[maxie]

Thanks will read the Manual and see if it will shed some light on the problem ...