Hi.
Is the system under its warranty?
How old is it?
Have you recently made any hardware changes?
Remove the Kaspersky suite for troubleshooting purpose:
Removal tool for Kaspersky Lab products
Use MSE:
Microsoft Security Essentials - Microsoft Windows
On your other thread I saw that Gregrocker has suggested you to uninstall Tuneup Utility which you haven't.
System Optimisers
Please remove the following software;
Code:
[LIST=1]
[*]Start Menu\Programs\TuneUp Utilities 2013 Public:Start Menu\Programs\TuneUp Utilities 2013 Public
[*]Start Menu\Programs\TuneUp Utilities 2013\All functions Public:Start Menu\Programs\TuneUp Utilities 2013\All functions Public
[/LIST]
This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check
this,
this and
this thread for evidence.
If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of
CCleaner but make sure you back up the registry before making letting ccleaner delete anything.
Please uninstall the following programs as well:
Code:
[LIST=1]
[*]Start Menu\Programs\Acronis Public:Start Menu\Programs\Acronis Public
[*]Start Menu\Programs\Acronis\Acronis True Image Home 2011 Public:Start Menu\Programs\Acronis\Acronis True Image Home 2011 Public
[*]Start Menu\Programs\Acronis\Acronis True Image Home 2011\Tools and Utilities Public:Start Menu\Programs\Acronis\Acronis True Image Home 2011\Tools and Utilities Public
[*]Start Menu\Programs\Acronis\Plus Pack for Acronis True Image Home 2011 Public:Start Menu\Programs\Acronis\Plus Pack for Acronis True Image Home 2011 Public
[*]Start Menu\Programs\Paragon Hard Disk Manager™ 12 Server Public:Start Menu\Programs\Paragon Hard Disk Manager™ 12 Server Public
[/LIST]
Uninstall them using Revo uninstaller in Advanced Mode. (Clear leftover registry after removal)
Perform a System File Check:
- Click on the start
rb:
- Type CMD on Search
- Left click and Run as Administrator
- Type SFC /scannow
Full tutorial here:
Disk Check on your hard drive for file system errors and bad sectors on it:
Code:
[FONT="Lucida Console"]!irp fffffa8009bdebe0
Irp is active with 5 stacks 3 is current (= 0xfffffa8009bded40)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa8006cf4050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\bcmwl664.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
\Driver\BCM43XX
Args: 00015500 00000000 00000005 00000003
[ 16, 2] 0 e1 fffffa8006cb6c70 00000000 fffff80002f18200-fffffa80087c8eb0 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00015500 00000000 00000005 00000003
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa80087c8eb0
Args: 00000000 00000000 00000000 00000000
0: kd> lmvm bcmwl664
start end module name
fffff880`0586b000 fffff880`05b5b000 bcmwl664 T (no symbols)
Loaded symbol image file: bcmwl664.sys
Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
Image name: [COLOR="red"]bcmwl664.sys[/COLOR]
Timestamp: [COLOR="Red"]Sat May 08 05:59:43 2010[/COLOR] (4BE4A96F)
CheckSum: 002F8E9E
ImageSize: 002F0000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/FONT]
Update this driver:
bcmwl664.sys
METHOD
Click on the Start
rb: ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; Broadcom 802.11 Network Adapter wireless driver and restart the system. Delete remnants of its drivers/older drivers using
Driver Fusion/Sweeper
Upload a screenshot of your hard disk using
CrystalDiskInfo and Summary tab using Speccy:
Look forward to the results.
