BSOD 0x00000019, 0x00000024, 0x0000001e, 0x0000003b

buzz200

New member
Local time
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Messages
6
I am getting multiple BSOD daily. I reinstalled Windows and again the same problem.
Here are some brief details of my computer. It is a custom buit computer which I bought a year ago. The original OS Windows Ultimate 64.
Current OS Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
Processor
2.80 gigahertz AMD Phenom II X6 1055T
Motherboard ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Bios American Megatrends Inc. 3406 08/20/2010
Memory 8192 Megabytes Usable Installed Memory
Video Card AMD Radeon HD 6800 Series

Other details are in the attachement.

I have run memory and HD diagnostics they have come clear and also checked for malware using malwarebytes.
Any help in solving this will by appreciated.

Thanxs
 

My Computer My Computer

At a glance

Windows 7 Enterprise (x64) Service Pack 1 (bu...2.80 gigahertz AMD Phenom II X6 1055T8192 MegabytesXFS AMD Radeon HD 6800
Computer Manufacturer/Model Number
BUILT
OS
Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
CPU
2.80 gigahertz AMD Phenom II X6 1055T
Motherboard
ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Memory
8192 Megabytes
Graphics Card(s)
XFS AMD Radeon HD 6800
Monitor(s) Displays
Dual display
0x1000007e

Got a BSOD. Uploading the dmp file.
 

My Computer My Computer

At a glance

Windows 7 Enterprise (x64) Service Pack 1 (bu...2.80 gigahertz AMD Phenom II X6 1055T8192 MegabytesXFS AMD Radeon HD 6800
Computer Manufacturer/Model Number
BUILT
OS
Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
CPU
2.80 gigahertz AMD Phenom II X6 1055T
Motherboard
ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Memory
8192 Megabytes
Graphics Card(s)
XFS AMD Radeon HD 6800
Monitor(s) Displays
Dual display
I only see one BSOD. Are you using any sort of computer cleaner?

The one crash is blaming your video card driver.

Code:
AODDriver2.sys Wed Jun 15 04:38:35 2011 (4DF86F8B)
First start off by removing AMD overdrive

Your video card seems like it's up to date. I would still like for you to download the newest release, go into device manager, uninstall the video card, reboot, and then install the package you downloaded.
ATI Radeon

Code:
L1E62x64.sys Sun Aug 23 01:08:09 2009 (4A90CEB9)
Update your Athero's driver View attachment 194277

Also, remove TuneUpUtilities. Your system log shows memory leaks from this program

BSOD BUGCHECK SUMMARY
Code:
[FONT=lucida console]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 10:25:47.856 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:52.760
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+48b47e )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
PROCESS_NAME:  System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+48b47e
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/FONT]
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
reloading dump files

I am attaching the previous dump files. In the meantime I did uninstall tuneup utlilities, updated the Athero's driver. I used driver sweeper in safe mode removed the video card drivers and installed the package from ATI Radeon
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Enterprise (x64) Service Pack 1 (bu...2.80 gigahertz AMD Phenom II X6 1055T8192 MegabytesXFS AMD Radeon HD 6800
Computer Manufacturer/Model Number
BUILT
OS
Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
CPU
2.80 gigahertz AMD Phenom II X6 1055T
Motherboard
ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Memory
8192 Megabytes
Graphics Card(s)
XFS AMD Radeon HD 6800
Monitor(s) Displays
Dual display
Please enable driver verifier and let it run 24-48 hours. If you get a BSOD then upload a new report. If nothing happens after 24-48 hours then disable driver verifier and move on to hardware tests
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

1. Memtest86 - Run for 7-8 passes - http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 10:25:47.856 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:52.760
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+48b47e )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
PROCESS_NAME:  System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+48b47e
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 00:17:15.737 2012 (UTC - 5:00)
System Uptime: 0 days 2:03:51.001
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+72d6 )
BUGCHECK_STR:  0x19_22
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_22_nt!_??_::FNODOBFM::_string_+72d6
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan 20 22:12:23.539 2012 (UTC - 5:00)
System Uptime: 0 days 0:24:39.803
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+cbb )
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+cbb
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 19 05:47:06.623 2012 (UTC - 5:00)
System Uptime: 0 days 0:30:40.887
Probably caused by : Ntfs.sys ( Ntfs!NtfsUninitializeNtfsMcb+8c )
PROCESS_NAME:  System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsUninitializeNtfsMcb+8c
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jan 18 01:05:20.978 2012 (UTC - 5:00)
System Uptime: 0 days 0:04:34.242
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
*** WARNING: Unable to verify timestamp for Unknown_Module_fffffa80`08470430
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_fffffa80`08470430
Probably caused by : Unknown_Module_fffffa80_08470430 ( Unknown_Module_fffffa80_08470430+4dc5f0 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x1E_c0000005
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_Unknown_Module_fffffa80_08470430+4dc5f0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 17 23:24:11.306 2012 (UTC - 5:00)
System Uptime: 0 days 0:06:36.210
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExpInterlockedPopEntrySListFault16+0
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan 16 22:34:56.670 2012 (UTC - 5:00)
System Uptime: 0 days 2:01:30.574
Probably caused by : ntkrnlmp.exe ( nt!NtReadFile+9b )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  avgtray.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!NtReadFile+9b
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
I enabled driver verifier and when I rebooted the computer I was getting a mom.exe application error (0×0000135). I did a google search and found it is either .NETframe work or ATI drivers. I checked .NET Dowload and saw I had the latest so I reinstalled the ATI Drivers and the error message disappeared. However I am uable to launch some programes like Ninja Trader which I use. Getting error message (0x000135).

In the meantime with the driver verifier running I got 2 bsod. However the second one didn't create a dump file. The error was NTFS_FILE_SYSTEM 0x00000024 I am attaching screen shot of the blue screen viewer.
 

My Computer My Computer

At a glance

Windows 7 Enterprise (x64) Service Pack 1 (bu...2.80 gigahertz AMD Phenom II X6 1055T8192 MegabytesXFS AMD Radeon HD 6800
Computer Manufacturer/Model Number
BUILT
OS
Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
CPU
2.80 gigahertz AMD Phenom II X6 1055T
Motherboard
ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Memory
8192 Megabytes
Graphics Card(s)
XFS AMD Radeon HD 6800
Monitor(s) Displays
Dual display
Please run the tests i listed in my previous post. Also, disable driver verifier at this time

Code:
Event[4239]:
  Log Name: System
  Source: Ntfs
  Date: 2012-01-22T02:10:25.446
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: JCIML
  Description: 
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
Please run CHKDSK on your drives - http://www.sevenforums.com/tutorials/433-disk-check.html

BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan 23 05:20:44.447 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:03.367
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1528 )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_3_VRF_nt!ExDeferredFreePool+1528
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
I ran CHKDSK, memtest, Prime95. I couldn't run seatools for windows, however since my HD is western digitial I did run the WD HD Diagnostic Quick and Extended test. I had just one Bsod. Attaching the dump file.

Thnxs for helping me out really appreciate it.
 

My Computer My Computer

At a glance

Windows 7 Enterprise (x64) Service Pack 1 (bu...2.80 gigahertz AMD Phenom II X6 1055T8192 MegabytesXFS AMD Radeon HD 6800
Computer Manufacturer/Model Number
BUILT
OS
Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
CPU
2.80 gigahertz AMD Phenom II X6 1055T
Motherboard
ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Memory
8192 Megabytes
Graphics Card(s)
XFS AMD Radeon HD 6800
Monitor(s) Displays
Dual display
Did all the tests pass? Or were there any errors?

Can you please re-enable driver verifier

BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jan 25 19:18:57.253 2012 (UTC - 5:00)
System Uptime: 0 days 0:06:14.157
Probably caused by : memory_corruption ( nt!MiApplyRawFixups+23 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!MiApplyRawFixups+23
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
Yes all the test passed. I had enabled driver verifier for the passed 4 days no BSOD,s. Infact no BSOD in the last 11 days. That's great news. (I was getting 2-3 Bsods everyday). I hope the problem is solved. I just disabled driver verifier.

I take this opportunity to thank you for helping me out. Thank you once again and God bless you.
 

My Computer My Computer

At a glance

Windows 7 Enterprise (x64) Service Pack 1 (bu...2.80 gigahertz AMD Phenom II X6 1055T8192 MegabytesXFS AMD Radeon HD 6800
Computer Manufacturer/Model Number
BUILT
OS
Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
CPU
2.80 gigahertz AMD Phenom II X6 1055T
Motherboard
ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Memory
8192 Megabytes
Graphics Card(s)
XFS AMD Radeon HD 6800
Monitor(s) Displays
Dual display
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