Solved BSOD after building new PC, updating drivers still results in BSOD

[jellypop]

Hello,

Please see the attached file for causes.

Not sure exactly where the problem lies. Built a new PC 2 weeks previously and have been getting BSOD's daily. I am guessing that the problem is with one of my drivers but unsure which one. i have done a fresh install of all my drivers and have updated any drivers that may have been out of date.

I dont expect it to be a hardware issue as everything looks be compatible.

Would it be possible to have a look and see if anyone can locate the issue so i can fix it?

Let me know if you need anything else.

Regards,

edit: verifier has been used, but unsure how to check which driver is causing the issue. when i run verifier windows boots but after i enter my password to login it BSOD's.

 

[Arc]

Hi jellypop.

It appears to be a multilayer issue. Disable Driver Verifier for the time being.

All the network crashes are driven by cFosSpeed and all the audio/video crashes are by nvidia. The driver verifier caught nvidia, too.

Uninstall cFosSpeed - The Internet Accelerator. (cFosSpeed for faster Internet connections (NDIS 6): c:\windows\system32\drivers\cfosspeed6.sys)

Install the NVIDIA DRIVERS 314.22WHQL only.

• Uninstall All nvidia items in Control Panel > Programs and features
  • 3D Vision Control Driver
  • 3D Vision Driver
  • Graphics Driver
  • HD Audio Driver
  • PhysX
  • nvidia Update
  (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
• Now follow Drivers - Clean Left over Files after Uninstalling
• Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
  
  

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept then restart.

Uninstall the following junks:

• Start Menu\Programs\ASRock Utility
• Start Menu\Programs\ASRock Utility\A-Tuning
• Start Menu\Programs\ASRock Utility\AsrAppCharger
• Start Menu\Programs\ASRock Utility\RapidStart
• Start Menu\Programs\ASRock Utility\SmartConnect

Those steps will, at least, reduce the magnitude of the BSODs. So let us know how it is running after doing those. We have to take further necessary actions depending on the situation.

____________________________________________________________________________________________

BugCheck C4, {f6, b0, fffffa800d0d9b30, fffff8800f4df879}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9a879 )

Followup: MachineOwner
-------------------------------------------------------------------------------------------
BugCheck D1, {fffff88025158dc5, 2, 8, fffff88025158dc5}

Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+1a31f )

Followup: MachineOwner
--------------------------------------------------------------------------------------------
BugCheck F7, {0, f880101d6060, ffff077fefe29f9f, 0}

Probably caused by : HDAudBus.sys ( HDAudBus!_report_gsfailure+26 )

Followup: MachineOwner
--------------------------------------------------------------------------------------------
BugCheck D1, {fffff80000000002, 2, 0, fffff88004b7467f}

Unable to load image \SystemRoot\system32\DRIVERS\cfosspeed6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cfosspeed6.sys
*** ERROR: Module load completed but symbols could not be loaded for cfosspeed6.sys
Probably caused by : cfosspeed6.sys ( cfosspeed6+12c67f )

Followup: MachineOwner
--------------------------------------------------------------------------------------------
BugCheck D1, {fffff8800aaee9d8, 5, 0, fffff8800f457791}

Probably caused by : HDAudBus.sys ( HDAudBus!HDABusWmiLogETW+231 )

Followup: MachineOwner
-------------------------------------------------------------------------------------------
BugCheck A, {fffff808034bbc38, c, 0, fffff800032a2749}

Probably caused by : ntkrnlmp.exe ( nt!KiIpiSendRequest+1d9 )

Followup: MachineOwner
---------

 

[jellypop]

Hello Arc,

Thank you so much for the reply. I knew something was up with the driver and i believe i may have made things more complex by loading too many updates without fully uninstalling everything.

I will give all of the above a try. if there are any other issues i will post again.

Thank you in advance.

Edit: I have done the steps recommended. i will leave my computer on and use it normally and see if there are anymore BSOD, as of the moment, after 2 hours, no BSOD, so fingers crossed and hoping for the best.

 

[jellypop]

Still getting Blue Screens, although less often that previously.

I have added the new DMP files below.

The new BSOD's are not showing an error code except in the DMP files.

If someone is able to have another look for me, it would be greatly appreciated.

 

[Arc]

Itg is still the cFosSpeed which is blocking network and causing the BSODs.

fffff880`0338c2f8  fffff880`04cfdb90 cfosspeed6+0xa7b90
fffff880`0338c358  fffff880`01a62aeb tcpip!TcpPreValidatedReceive+0x36b
fffff880`0338c398  fffff880`01a66ee9 tcpip!TcpValidateReceive+0x199
fffff880`0338c3e8  fffff880`01b6d9a0 tcpip!Ipv4Global
fffff880`0338c428  fffff880`01a5af17 tcpip!IppDeliverListToProtocol+0x97
fffff880`0338c468  fffff880`01a56f06 tcpip!FlpReturnNetBufferListChain+0x96
fffff880`0338c4a0  fffff880`01a56e70 tcpip!FlpReturnNetBufferListChain
fffff880`0338c4b8  fffff880`018fb872 NETIO!NetioDereferenceNetBufferListChain+0x132
fffff880`0338c4e8  fffff880`01a5aa8a tcpip!IppProcessDeliverList+0x5a
fffff880`0338c4f8  fffff880`01b6d9a0 tcpip!Ipv4Global
fffff880`0338c518  fffff880`01a56e70 tcpip!FlpReturnNetBufferListChain
fffff880`0338c528  fffff880`04cc8b15 cfosspeed6+0x72b15
fffff880`0338c588  fffff880`01a5a089 tcpip!IppReceiveHeaderBatch+0x23a
fffff880`0338c590  fffff880`01b6d9a0 tcpip!Ipv4Global
fffff880`0338c660  fffff880`01b6d9a0 tcpip!Ipv4Global
fffff880`0338c668  fffff880`01a57d2f tcpip!IpFlcReceivePackets+0x64f
fffff880`0338c678  fffff880`01b6d9a0 tcpip!Ipv4Global
fffff880`0338c680  fffff880`01b6d9a0 tcpip!Ipv4Global
fffff880`0338c738  fffff880`01b6d9a0 tcpip!Ipv4Global
fffff880`0338c7f8  fffff880`04cc8525 cfosspeed6+0x72525
fffff880`0338c800  fffff800`032e2f4c nt!KiSecondaryClockInterrupt+0x13c
fffff880`0338c868  fffff880`01a57302 tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`0338c948  fffff880`01a5672a tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xda
fffff880`0338ca18  fffff880`04c9ae6f cfosspeed6+0x44e6f
fffff880`0338cae8  fffff880`018c50eb ndis!ndisMIndicateNetBufferListsToOpen+0xdb
fffff880`0338cb58  fffff880`0188ead6 ndis!ndisMDispatchReceiveNetBufferLists+0x1d6
fffff880`0338cba8  fffff880`04d3610e cfosspeed6+0xe010e
fffff880`0338cbb0  fffff880`04dcc6e0 cfosspeed6+0x1766e0
fffff880`0338cbd8  fffff880`04d33462 cfosspeed6+0xdd462
fffff880`0338cc60  fffff880`0f41fdf8Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
[COLOR=Red]*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys[/COLOR]
 Rt64win7+0x1fdf8
fffff880`0338cc78  fffff800`0321da56 hal!IoFreeAdapterChannel+0x62
fffff880`0338ccb8  fffff880`04d38dfd cfosspeed6+0xe2dfd
fffff880`0338cce8  fffff880`04d1d39c cfosspeed6+0xc739c
fffff880`0338ccf8  fffff880`04d389cd cfosspeed6+0xe29cd
fffff880`0338cd18  fffff880`04cede33 cfosspeed6+0x97e33
fffff880`0338cd38  fffff880`04d37fdd cfosspeed6+0xe1fdd
fffff880`0338cd48  fffff880`04d34d73 cfosspeed6+0xded73
fffff880`0338cd68  fffff880`04c5d37c cfosspeed6+0x737c
fffff880`0338cd78  fffff880`04d34cf5 cfosspeed6+0xdecf5
fffff880`0338cd98  fffff800`0340bd01 nt!ExAllocatePoolWithTag+0xf1
fffff880`0338cde8  fffff880`04d17a75 cfosspeed6+0xc1a75
fffff880`0338cdf0  fffff880`04dcc6e0 cfosspeed6+0x1766e0
fffff880`0338cdf8  fffff880`0f417a1b Rt64win7+0x17a1b
fffff880`0338ce08  fffff880`04c5c916 cfosspeed6+0x6916
fffff880`0338ce28  fffff800`0340bd0e nt!ExAllocatePoolWithTag+0xfe
fffff880`0338ce68  fffff880`04d312dc cfosspeed6+0xdb2dc
fffff880`0338cea8  fffff880`04c99b52 cfosspeed6+0x43b52
fffff880`0338ceb8  fffff880`04c99b26 cfosspeed6+0x43b26
fffff880`0338cf08  fffff880`04d0c1e3 cfosspeed6+0xb61e3
fffff880`0338cf18  fffff880`018124d0 ndis!NdisAllocateNetBufferListContext+0x60
fffff880`0338cf28  fffff880`04ce3123 cfosspeed6+0x8d123
fffff880`0338cf38  fffff880`04c583d3 cfosspeed6+0x23d3
fffff880`0338cf48  fffff880`0180b327 ndis!NdisAllocateNetBufferAndNetBufferList+0x17b
fffff880`0338cf58  fffff880`04d02f68 cfosspeed6+0xacf68
fffff880`0338cf68  fffff880`04c59517 cfosspeed6+0x3517
fffff880`0338cf98  fffff880`04cfa634 cfosspeed6+0xa4634
fffff880`0338cfd8  fffff880`018115d4 ndis!ndisMTopReceiveNetBufferLists+0x24
fffff880`0338cff8  fffff880`04c59783 cfosspeed6+0x3783

 

[jellypop]

Any idea where i can find it? i have deleted a few apps which may contain cFosSpeed but obviously its still there somewhere.

Edit: ok, so i just had another look. it seemed as though uninstalling the app that add cFosSpeed as a driver did not remove the sys32 file. i have deleted the sys32 file. that shouldnt be an issue as its a non-essential file for sys32?

 

[Arc]

If you dont get any proper way to get rid of it, opt for a clean install.

Some programs (specially the one which developers have the idea that the users will not use those for long) are innormusly difficult to get rid of without starting afresh.

 

[jellypop]

OK, thanks.

I will see how things go, if it BSOD's again i will just format and start again and not install so much unless junk.

 

[Arc]

Sounds to be a good plan

 

[jellypop]

I just opened up regedit and deleted the file from there, hopefully wont need to do a fresh install, thank you so much for your help so far. it is really really appreciated.

 

[jellypop]

24 hours and no BSOD, i think the issue is resolved.

followed the steps mentioned above and removed cFosSpeed with regedit and no more issues. All is fine even under heavy load.

Thank you very much. Rep Added.

 

[Arc]

Good news

Let us know for any further issue.