BSoD After installing New RAM MEMORY_MANAGEMENT

[roy2k]

Here is a .zip of the last three blue screens I got since yesterday.

Thank you.

btw, it seems that ever since I started getting these blue screens, my FF is crashing alot. FF very rarely crashed before this.

 

[VistaKing]

Lets run a sfc /scannow

Click on rb: , type cmd in the Search programs and files box, right-click cmd under the Programs (1) and then click Run as administrator.

Type

 SFC /scannow

Press [ENTER]

 

[roy2k]

Here are the results:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\User>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

 

[Northernsoul55]

From your crash dumps:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 24, {1904fb, fffff88007fab288, fffff88007faaaf0, fffff880012353c7}
Probably caused by : Ntfs.sys ( Ntfs!NtfsLookupAllocation+e7 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
NTFS_FILE_SYSTEM (24)
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
trace.

Drivers Causing issues:
ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Refers to: Intel Graphics driver
:ar: https://downloadcenter.intel.com/Default.aspx

Stop messages 0x00000023 and 0x00000024 Descriptive text: FAT_FILE_SYSTEM or NTFS_FILE_SYSTEM
Usual cause: The hard disk is fragmented or there is excessive file I/O. This Stop error may also be cause by drive-mirroring or some antivirus software.

Your AVG AV is contributing to your BSOD'S:

ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
Refers to: AVG IDS Application Activity Monitor Driver

Uninstall and install MSE:
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

:ar: Microsoft Security Essentials - Microsoft Windows

Also please Run chkdsk /f/r in an elevated command prompt.
Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
At the command prompt please type: chkdsk /f/r
(Note: there is a space between chkdsk and /f/r)
:ar: http://www.sevenforums.com/tutorials/433-disk-check.html
Also defragment your HDD.

STRONGLY recommend if the above fails to solve that you install Windows 7 Service Pack 1 unless you really do enjoy having BSOD's?

Cheers

Dave

 

[roy2k]

RE: igdkmd64.sys I don't know which version Graphics card I have. I tried this utility but the installation failed even after I updated java.

RE: AVG, are you suggesting I uninstall AVG altogether and replace with MSE?

I ran chkdsk. When I restarted, it said something like "Disk clean" then started right up. I assume everything is ok on that? Left my PC on overnight and woke up to a BS. Please see attached dump file.

I will defrag soon. Maybe tonight.

 

[VistaKing]

Roy for me to get you the correct graphics driver do the steps below

Open up a command prompt . Click on the rb: button type CMD , right click and choose Run as administrator . Input the commands below

wmic bios get serialnumber

 

[Northernsoul55]

Hi.

1. Follow Vistakings suggestion and he will find your Intel Driver.
2. Yes uninstall AVG as it is contributing to your BSOD'S and install MSE.
3. Install Service Pack 1.

Cheers

Dave

 

[roy2k]

SerialNumber
D71H8P1

 

[VistaKing]

Hi Roy

Looking at your Serial Number it doesn't have any drivers for your Graphic Card.

Can you run this program and upload the image .


Download

 

[roy2k]

Upload the image? Why not copy/paste?

Operating System
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel Core i3 550 @ 3.20GHz 44 °C
Clarkdale 32nm Technology
RAM
6.00 GB Dual-Channel DDR3 @ 664MHz (9-9-9-24)
Motherboard
Dell Inc. 0C2KJT (CPU 1)
Graphics
W2753 (1920x1080@60Hz)
Intel HD Graphics
LogMeIn Mirror Driver
Hard Drives
932GB Seagate ST31000528AS ATA Device (SATA) 37 °C
Optical Drives
CD-ROM Drive
Audio
Rocketfish 5.1
​

And Graphics Only:

Graphics
Monitor
Name W2753 on Intel HD Graphics
Current Resolution 1920x1080 pixels
Work Resolution 1920x1050 pixels
State enabled, primary, output devices support
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
Intel(R) HD Graphics
Driver version 8.15.10.2622
LogMeIn Mirror Driver
Driver version 8.15.10.2622
OpenGL
Version 2.1.0 - Build 8.15.10.2622
Vendor Intel
Renderer Intel HD Graphics
GLU Version 1.2.2.0 Microsoft Corporation

​

Last night, I uninstalled AVG and installed MSE but did not restart my pc. I woke up to a BS and after I restarted, the USB that my keyboard was in was dead. I now have my keyboard plugged in to my front USB. Please find attached the minidump.

 

[VistaKing]

Try these drivers out

:ar: Intel HD Graphic Driver


Download



:ar: Intel chipset drivers


Download

   Note

The ChipSet drivers control your USB ports

 

[Northernsoul55]

From your latest dump file:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {41790, fffffa80004268d0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+32f36 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.

STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes: Device driver, memory, kernel

No misbehaving drivers are showing in your logs:

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours, it will make the system bit of slow and laggy, which is to be expected:

:ar: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Before enabling DV, ensure that you create a System restore point.

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

I noticed some drivers on your system that Pre-date Win 7:

LMIRfsDriver.sys
Dated: Mon Jul 14 17:26:56 2008
lmimirr.sys
Dated: Tue Apr 10 23:32:45 2007
They refer to: RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
Update or uninstall:
:ar: https://secure.logmein.com/UK/
livecamv.sys
Creative Livecam system driver
Dated: Mon Feb 05 09:36:46 2007
Update your driver:
:ar: Creative Worldwide Support

I would also uninstall Norton Utilities 16 then :

Run SFC to check the integrity of all Windows 7 system files:
Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt
(Note: there is a space between SFC and /scannow)
:ar: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Also Run chkdsk /f/r in an elevated command prompt.
Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
At the command prompt please type: chkdsk /f/r
(Note: there is a space between chkdsk and /f/r)
:ar: http://www.sevenforums.com/tutorials/433-disk-check.html

Your crash dumps show possible Memory issues:
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes:

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Tip

Run these tests overnight

I still believe you need to install Win 7 SP1 to progress.

Dave

 

[roy2k]

@ Vista King, I installed the Chipset drivers. That seemed fine. Then I installed the Intel HD Graphic Driver and I got Error message: "The computer does not meet the minimum requirements for installing this software". Haven't restarted yet.

@ Dave: I will try DV soon. I do have Norton 16. I have already done the SFC / scannow and the chkdsk /f/r earlier in this thread. Do I need to do these again? I've also already run the memtest for 9 passes. No errors. Do I need to do again?

2 more BS's in the past few hours. files attached.

Thanks.

 

[roy2k]

Update:

I ran DV last night. It has been running for almost 24 hours. So far, no BS. Although a few hours ago my mouse pointer just disappeared and Windows froze. Everything was fine after a reboot.

I just noticed you recommended me to UNinstall Norton 16. I misread thinking you recommend me to install it.

I also analyzed my C Drive for a defrag. It didn't give me any message recommending I defrag or not.

@Vista King: I got my USB port back for my keyboard! Thanks!

 

[VistaKing]

You're welcome for the USB driver

 

[Northernsoul55]

Hi,
Disable DV now. Does your issue still persist?

If everything is ok, then great. If not you really need to install SP1, you say it has caused problems in the past which is why you had to update to Windows 7, so I take it you were refering to XP or Vista?

Windows 7 is much more reliable, stable and secure with SP1 installed,
so I strongly suggest updating if you experience further issues.

Windows 7 Service Pack 1 (SP1) is an important update that includes previously released security, performance, and stability updates for Windows 7. SP1 also includes new improvements to features and services in Windows 7, such as improved reliability when connecting to HDMI audio devices, printing using the XPS Viewer, and restoring previous folders in Windows Explorer after restarting.

Cheers

Dave

 

[roy2k]

Well, I haven't seen a BS in two days however, this morning I woke up to a blank black screen. Couldn't open task manager and no mouse pointer. I restarted and left it alone for a few. When I went back to it, just my desktop and no mouse pointer (no screen saver either). Restarted again and working ok for now. I will disable DV and monitor then install SP1 if the problem persists. Yes, it was Vista. I installed SP3 so I could use Windows Live Suite and lost all sound.

Thank you.

 

[VistaKing]

Try reinstalling the sound card drivers .

 

[roy2k]

@ Vista King, thanks. That was my old computer.

So... I thought I was rid of the BSoDs. I was good for a few days but just got one again. I really don't want to install SP1 cause A. I'm pretty sure its not gonna fix the problem and B. I'm afraid it will open up a new can of worms. Is there no alternative? I know when I put back my 4 x 1Gb RAM, my BS will go away but my computer will be slower with only 4Gb instead of 6Gb. Do you think adding the final 2Gb will fix the problem and just have 4 x 2Gb full slots?

 

[Northernsoul55]

I would just go with 4 x 1Gb RAM if it stops your BSOD as that seems to
be what is causing the BSOD's. Or buy new RAM.

No point in analysing your dump file as RAM appears to be your issue.
Cheers

Dave