Solved BSOD after sleep, iastor.sys Win 7 x64 pro

[Kapicavz]

Hi all
Hope u can help ppl...
I'm running this system over a year, no similar problems...
Now, yesterday computer went to sleep, and i couldn't wake him
So i forced restart and on logon i got the bsod just on welcome screen

Just to be clear read many similar problems, none really were helpful...
Now im running safe mode with networking, normal save mode i get BSOD..
I did try to opet my default Chrome in that mode and also got BSOD...
So now im in IE
One other thing i remembered, some ppl reported on BSOD mentions od driver_ something... I just had STOP and some crazy hex address reference...


I will provide the dmp-s and the rest, so i hope u can help

 

[Jonathan_King]

Hello,

Start by updating the iastor driver itself; that can be done by updating your chipset drivers: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19607&ProdId=2842&lang=eng

It is worth running hard drive diagnostics, for this one. Run the Short DST and Long DST tests in SeaTools.

It doesn't sound completely like it, but I am wondering if you are possibly infected with a nasty bug that's been causing problems lately. Run the Kaspersky TDSS Killer tool, and see if it finds anything.

All that directly relates to the bugchecks I am seeing; now on to the more generic advice.

I see SPTD is running; it is a component of Daemon Tools and Alcohol 120%. SPTD has been causing BSODs on thousands (if not more!) of systems running Vista or Windows 7. At this time, there is no known fix, other than to remove SPTD.

If the above suggestions do not work, uninstall Daemon Tools. When that is done, remove SPTD itself with this tool: http://www.duplexsecure.com/download/SPTDinst-v174-x64.exe

An old version of ESET is running:

eamon.sys       Thu May 14 09:30:49 2009 (4A0C1D09)
ehdrv.sys       Thu May 14 09:32:02 2009 (4A0C1D52)

That version has caused some BSODs, so update it to the latest version here: Best Free Antivirus Software Trial: Free Home, Business and Gaming Download from ESET

Your Realtek ethernet drivers are a few versions out of date:

Rt64win7.sys    Wed Jun 23 05:10:45 2010 (4C21CF95)

Install these updated ones: Realtek

Post back if you need help with anything!

...Summary of the dumps:

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Jan 29 03:55:13.393 2011 (UTC - 5:00)
System Uptime: 0 days 0:05:17.018
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+52851 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID:  X64_0x7E_iaStor+52851
SystemProductName = P35C-DS3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Jan 29 03:47:47.850 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:45.723
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+52851 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID:  X64_0x7E_iaStor+52851
SystemProductName = P35C-DS3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Jan 29 03:27:22.937 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:29.562
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+52851 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID:  X64_0x7E_iaStor+52851
SystemProductName = P35C-DS3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Jan 29 03:19:39.374 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:40.247
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+52851 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID:  X64_0x7E_iaStor+52851
SystemProductName = P35C-DS3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Jan 29 03:03:37.980 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:42.853
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+52851 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID:  X64_0x7E_iaStor+52851
SystemProductName = P35C-DS3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Jan 29 02:59:57.799 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:48.672
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+5288c )
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_iaStor+5288c
SystemProductName = P35C-DS3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Jan 28 20:03:55.610 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:49.483
Probably caused by : ntkrnlmp.exe ( nt!KiApcInterrupt+1f1 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  rundll32.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!KiApcInterrupt+1f1
SystemProductName = P35C-DS3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Jan 28 14:31:00.222 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:48.094
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+52851 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_iaStor+52851
SystemProductName = P35C-DS3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Jan 28 14:17:57.450 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:42.322
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+52851 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_iaStor+52851
SystemProductName = P35C-DS3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
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[Kapicavz]

What an exceptionally nice answer many tnx... BUT

Now i cant boot any mood... how am i to apply?

Iam thinking boot from OS dvd then enter cmd? Could i transfer files from USB stick?

 

[Jonathan_King]

It's sounding more like that rootkit. Boot to the Windows repair disc or installation DVD, and select "Repair my computer". Open a command prompt, and enter the following commands:

bootrec /fixmbr
bootrec /fixboot

Reboot, and see if that does the trick. If you're able to get into Windows, run that Kaspersky tool; I suspect the problem will be gone, but it may pay off to check anyway.

 

[Kapicavz]

hi again jonathan... so bootrec didnt help at all...
i couldnt even come to the bsod, reseted and soon i saw little blue on top screen...
as i was able to access cmd over dvd boot i saved some files but some i lost, like bookmarks..

after fresh reinstall all ok...

i did however before that try with hiren boot cd, couldnt do much

dont really get it, iastor.sys problems many posted, ppl always implied installing new intel drivers... but how when any windows mood is inaccessible...

 

[Jonathan_King]

See if the problems persist after this clean install; hopefully it won't return!

 

[Kapicavz]

..it doesnt, everything is fine again...
but my point...
for some reason, maybe sleep messed up the iastor.sys file, i tried repair, restore, nothing helped. was forced to made a clean install... that just bs..

 

[Jonathan_King]

There is a virus going around, it's known to infect the iastor file. Perhaps you had that, and the clean install fixed it.

Whatever it was, glad it's fixed now. I'll ask the mods to mark this as solved, if you need more help in this thread, just post.