BSOD and odd boot up

[Feaven]

Window 7 64bit
Original OS: window xp
full retail version

Motherboard: Gigabyte GA-M52S-S3P Rev.2
CPU: phenom 965 black edition
Video card: ati xfx hd 5770
PSU: 600w

I just installed a new a video card, an XFX Radeon HD 5770. I'm having some difficulty booting up. I say difficulty, because it does eventually boot, but it takes a while to get there. It's like a series of small brownouts happen before the machines goes to boot and POST.

When I hit the power button, the fans start to spin, and 2 clicks come from what I think is the video card (these are not like beeps you'd get normally if there's a MOBO problem, but they don't sound mechanical). Then the fans stop spinning. This happens 5-10 times before the machine actually goes on to boot normally.

I put back in the old video card (Gigabyte gt 8800) and the machine booted normally. I tried the new card again using some of the other power connectors, but it still takes a few pumps before booting up. There are 3 case fans and some LED lights, but there should be more than enough power flowing through the system.

Also I am getting BSOD after installing the new card.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002D88B1F
BCP3: FFFFF88005E65CB0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

 

[zigzag3143]

Window 7 64bit
Original OS: window xp
full retail version

Motherboard: Gigabyte GA-M52S-S3P Rev.2
CPU: phenom 965 black edition
Video card: ati xfx hd 5770
PSU: 600w

I just installed a new a video card, an XFX Radeon HD 5770. I'm having some difficulty booting up. I say difficulty, because it does eventually boot, but it takes a while to get there. It's like a series of small brownouts happen before the machines goes to boot and POST.

When I hit the power button, the fans start to spin, and 2 clicks come from what I think is the video card (these are not like beeps you'd get normally if there's a MOBO problem, but they don't sound mechanical). Then the fans stop spinning. This happens 5-10 times before the machine actually goes on to boot normally.

I put back in the old video card (Gigabyte gt 8800) and the machine booted normally. I tried the new card again using some of the other power connectors, but it still takes a few pumps before booting up. There are 3 case fans and some LED lights, but there should be more than enough power flowing through the system.

Also I am getting BSOD after installing the new card.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002D88B1F
BCP3: FFFFF88005E65CB0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Three of these point directly to hardware. either RAM or video.



This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.


I would

1-run memtest
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

2-re-install the video driver

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.



Question: does it do the same thing when booting into safe mode (F8)?

Let us know if you need assistance

Ken J

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\101210-24772-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols/;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c66000 PsLoadedModuleList = 0xfffff800`02ea3e50
Debug session time: Tue Oct 12 19:01:52.689 2010 (GMT-4)
System Uptime: 0 days 0:01:09.716
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002d88b1f, fffff88005e65cb0, 0}

Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002d88b1f, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88005e65cb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MiIdentifyPfn+26f
fffff800`02d88b1f f0410fba6e481f  lock bts dword ptr [r14+48h],1Fh

CONTEXT:  fffff88005e65cb0 -- (.cxr 0xfffff88005e65cb0)
rax=0000000000000001 rbx=0200000000182955 rcx=0a00000000000020
rdx=00000000001851cc rsi=0000000000000000 rdi=fffffa8007fa5928
rip=fffff80002d88b1f rsp=fffff88005e66680 rbp=fffffa8007c07ed0
 r8=00000000001858cd  r9=0000000000000001 r10=0000000000000042
r11=0000058000000000 r12=fffff88002d64180 r13=0000000000000000
r14=0b00000003007974 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!MiIdentifyPfn+0x26f:
fffff800`02d88b1f f0410fba6e481f  lock bts dword ptr [r14+48h],1Fh ds:002b:0b000000`030079bc=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002d88b1f

STACK_TEXT:  
fffff880`05e66680 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiIdentifyPfn+0x26f


FOLLOWUP_IP: 
nt!MiIdentifyPfn+26f
fffff800`02d88b1f f0410fba6e481f  lock bts dword ptr [r14+48h],1Fh

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MiIdentifyPfn+26f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

STACK_COMMAND:  .cxr 0xfffff88005e65cb0 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x3B_nt!MiIdentifyPfn+26f

BUCKET_ID:  X64_0x3B_nt!MiIdentifyPfn+26f

Followup: MachineOwner
---------

 

[Feaven]

I reinstalled my video card and drivers several times already, plus reseating it, I even reformated my computer. Guess I gotta check my RAMs. Also, this doesn't happen with my old card GT 8800.

 

[Feaven]

It's not the RAMs.

 

[zigzag3143]

It's not the RAMs.

If not the video driver, and not the ram, it is probably the video card, or PSU.

 

[Jonathan_King]

What brand/model is your PSU?

I suggest testing the card out in another machine. If that machine then has problems, you know to RMA the card.

 

[Feaven]

ultra x3 600W, brand new.

 

[Jonathan_King]

PSU seems okay, although that does not completely eliminate the possibility. Still, best to focus on other things.

Do try testing the card in another machine if possible.