BSOD and unsuccessful installation

[alex12]

Is Windows 7 . . .
-64bit
-microsoft windows 7 home premium 64bit
-OEM

my laptop sometimes suddenly hangs then the BSOD appears,
don't know what is the cause. Also when installing garena
and yahoo messenger a window appears stating

"A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available."

 

[yowanvista]

You are getting a TDR BSOD caused by nvlddmkm.sys, part of your Nvidia driver

Possible causes:bad RAM, overheating, outdated driver, faulty hardware

Uninstall the Nvidia driver then use driver sweeper to remove leftover Nvidia files
Guru3D - Driver Sweeper

Then reinstall the Nvidia drivers
Nvidia driver

If the above does not work test your RAM
RAM - Test with Memtest86+

This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0xFFFFFA8009E964E0, 0xFFFFF88010740D00, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR

 

[alex12]

when using drive sweeper will i check all the nvidia components? the chipset, display, and physx?

 

[yowanvista]

Check display and physx

 

[alex12]

i'm done installing the drivers sir, what will i do next? i included here the result of the Windows_NT6_BSOD_v3.03_jcgriff2.exe after installation

 

[richc46]

Update this specific driver
Probably caused by : nvlddmkm.sys

Nvlddmkm.sys file description
Productname: NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 175.30

Description: NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 175.30

Company: NVIDIA Corporation

 

[alex12]

excuse me sir but how do i exactly update that?

 

[richc46]

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/

But you have most of the information, already. Go to the website. Dowloads and find the driver for your computer.

Since there is only one driver. Give me the model and manufacturer of your computer and I will find it for you.

 

[alex12]

it's a toshiba A505-S6020

 

[richc46]

Toshiba Support - Homepage

Here you go.

 

[alex12]

nVidia Display Driver for Windows 7 64-bit(v8.16.11.8875; 04-22-2010; 117.32M)
is this what I'm going to download? this version is earlier than the version in my laptop

 

[richc46]

Make a system restore point and download the new driver. If it does not solve the problem easy to go back with system restore.

 

[alex12]

Ok sir, thanks for the help!

 

[richc46]

Hope we get this thing fixed. It looks like it should be easy, but it is not.

 

[alex12]

I'll post some update after the installation or when the problem comes back. Thanks again

 

[richc46]

Hope you come back with good news