BSOD at random times

[LrDcONQUEROR]

I usually turn to get BSOD when it gets abit heat up.

 

[Golden]

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

 

[LrDcONQUEROR]

Uploaded.Also i get BSOD when i move my laptop and don't put it down slowly.

 

[HonorGamer]

Hello,

Probably caused by : [COLOR="Red"]dxgmms1.sys[/COLOR]

Blaming your video, please update directX: Download DirectX End-User Runtime Web Installer from Official Microsoft Download Center

BugCheck Info: MEMORY_MANAGEMENT (1a)

It's also blaming memory. This may or may not be your physical RAM. So to be safe run a memtest: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Make sure you run atleast 8 passes!

Post back results.
-Gamer

 

[LrDcONQUEROR]

I updated directX and ran the memtest.No errors found.


Edit:Just got a BSOD.

 

[HonorGamer]

Post up the new files using the same collector tool as before.

-Gamer

 

[LrDcONQUEROR]

Alright uploaded and here is a picture from the results of the memtest

http://prntscr.com/3e9wuw

 

[HonorGamer]

Looked like your CPU was running pretty hot. Make sure you dust out your computer.

I will post back with the analysis later on. Currently on my phone.

-Gamer

 

[Thedoctor44]

Alright uploaded and here is a picture from the results of the memtest

Screenshot by Lightshot

How many passes did you run it for?
On the picture it says zero.

Make sure you run it for at least 8 passes.
It will take some time so run it overnight.

I also recommend ruinng a Disk Check to scan for errors

   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times

Run SeaTools to see if your HDD or SSD is failing

If that finds nothing then enable driver verifier

Enable Driver Verifier to monitor the drivers.
Driver Verifier -Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point Manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

However but rather than enabling it normally just enable the special pool option.

 

[LrDcONQUEROR]

Ah i thought tests and not passes.It passed none in 6-7 hrs time i left it.I rebooted all the time.Temperature was at 98% until i put a base under it.

A friend dusted out my computer 2 weeks ago and said there wasn't really anything in there.It was cool at first but then after a while again started to heat really fast and very much.Is there a posibility that there is a lose wire?

I ran the disc check and the note below and will proceed with the rest.

Edit:I ran SeaTools and it passed almost all the basic tests available for Non Seatools Brand HDDs (waiting for the long generic).

Shall i proceed tomorrow with the driver verifier if it passes the long generic one too???

 

[Thedoctor44]

Yes I would try the long generic test.

It could be a loose wire causing the issues but I wouldn't put my money on it.

Let us know how it goes.

 

[LrDcONQUEROR]

Well it pass the long generic test.

1.Shall i go for the driver verifier or have it open up?
2.How about the memtest and not making any passes in so many hours?

 

[Thedoctor44]

It takes a long time for a pass so be patient.
I suggest running it again.

If Memtest finds nothing then yes Driver Verifier is a good idea.


Enable Driver Verifier to monitor the drivers.
Driver Verifier -Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point Manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[LrDcONQUEROR]

No BSOD for 2 days.Ran the memtest,9 passes no error so will proceed with driver verifier.
(you can also see my lamp there )

results

 

[Thedoctor44]

That's good news

Any more issues let us know.

If you feel your problem has been resolved then please mark the thread as solved.

It looks like that loose wire might have been the cause.

 

[LrDcONQUEROR]

Well i haven't opened the pc to fix any loose wire yet.I have the feeling that it gets BSOD when it heats up so i will try a heavy game or sth later today and get back to you.

Thanks for all help it has been great!

 

[Thedoctor44]

Oh right, I thought you fixed it :shock:

Just post back the results.

 

[LrDcONQUEROR]

It crashed 5 times in the last 30mins.No BSOD.Just closed and rr so no minidump file.




Edit: I disabled the driver verifier.Rebooted and keep getting BSOD.Minidumps uploaded.

 

[LrDcONQUEROR]

New BSOD

 

[Thedoctor44]

Stress test your graphics card with Furmark

I recommend running it for around 30 minutes

   Warning

Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures