BSOD at startup, error 0x00000116

beifas

New member
Local time
11:14 AM
Messages
7
Hello,
i have i huge problem,and i cant solve it alone. My problems started about two weeks ago, when my laptop's (dell studio 1558 (mid 2010)) screen one morning just was black i didn't even light up. So after a few days of checking i found that my hdd was dead so i replaced it reinstalled OS and everything was fine. Till now. Again in the morning i started my laptop and puff... the screen is black. So i attached another display and i saw BSOD that said atikmpag.sys error. And i only reached desktop through safe mode so i am in safe mode only now. I collected some logs for you with dmg log collector you said in another thread and added it to atachements. Please help i don't know what to do anymore.
Thank you.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Ultimate x64
Hiya and welcome to SevenForums!:orb:
Code:
BugCheck 116, {fffffa800787d180, fffff88003a0ccac, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+ccac )

The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: http://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html

Remember to remove Catalyst and only install the graphics driver.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
I did everything you said but nothing changed. When i removed drivers with ddu my laptop started without blue screen but stil only on extrrnal monitor and after i instaled latest drivers, same blue screen shows again. My laptop monitor shows nothing still. But 1 thing changed my external screen connected through vga port start showing strange collor some green bars ... Is there anything else i can do?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Ultimate x64

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
I added a photo how my screen looks like now.. And the resolution is horrible i think its 640x480.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Ultimate x64
I cannot run fun mark it says : could not initialize ZoomGPU. Funmark startup failed. Bye.
And the screen is more terrible. Like this
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Ultimate x64
Hmm, i think this is a failing GPU. Can you borrow a friends GPU and check?
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
How can i do that its dell studio 1558 laptop how can i replace my gpu if its in mothermoard?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Ultimate x64
You should take it to a local computer repair shop and they'll do it for you. It's very hard when it's in the laptop.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
I not new to hardware repaire and my gpu is amd radeon hd5400, and it is integrated into motherboard so they cannot change it they can only change whole motherboard, but how do you think is it woth to change motherboard , couse my motherboard cost about 150 dollars plus work, and i recently have changed hdd, maybe its more worth to buy new laptop insted repairing this one, by the way this is 5 years old. I am afraid that if i change motherboard then in some time the cpu or rams will fail.. Whats your opinion?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Ultimate x64
In that case your better off buying a new computer as your laptop is getting very outdated.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Thank you for you help :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Ultimate x64
No problem! It's my duty to help! :D
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
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