Solved Bsod bad_header_pool

[gezgblack]

Hello all,
Recently I have been getting a BSOD with my computer. It occurs in random times and has no particular criteria.

I get the BAD_HEADER_POOL message and I ran BlueScreenView and the information I get from it says the following

==================================================
Dump File : 062515-12074-01.dmp
Crash Time : 25/06/2015 22:46:09
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000020
Parameter 2 : fffffa80`0a559c50
Parameter 3 : fffffa80`0a559c70
Parameter 4 : 00000000`04020009
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+edbb7
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062515-12074-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 330,680
Dump File Time : 25/06/2015 22:46:39
==================================================

I also used the DM Log Collector and I have attached the file.
Please help me with this problem, any help is appreciated.

 

[essenbe]

Hello, gezgblack and welcome to the Forum. All of your Dump Files are the same

Use !analyze -v to get detailed debugging information.
BugCheck 19, {20, fffffa800a559c50, fffffa800a559c70, 4020009}
*** WARNING: Unable to verify timestamp for mwac.sys
*** [COLOR=red]ERROR: Module load completed but symbols could not be loaded for mwac.sys[/COLOR]
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )
Followup: MachineOwner

fwpkclnt is basically the Windows Firewall client. It appears it is getting blocked by mwac.sys which is Malwarebytes Web Access Control. I would suggest you stop the real time monitoring and use it only as an on demand scanner. If that does not work, uninstall Malwarebytes.

 

[gezgblack]

I have uninstalled Malwarebytes. Thank you very much

 

[essenbe]

I hope that works. Please let me know the outcome.