BSOD: BCCode:50

[philipt]

Hi,

I have a problem with my laptop. This BSOD has occurred many times with unclear cause. I can't quite remember what it says but it has something to do with paging non page-able error
My Hardware:
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz (4 CPUs), ~2.5GHz
(Vista) ATI Mobility Radeon HD 5730
(for more specific hardware information please check the dxdiag.txt I've attached)
OS: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)

Windows reported the error as this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFF0001000000
BCP2: 0000000000000000
BCP3: FFFFF800035DC1AA
BCP4: 0000000000000007
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\020312-17440-01.dmp
C:\Users\Philip\AppData\Local\Temp\WER-172646-0.sysdata.xml

Thanks for your help
on my past BSOD it was the wi-fi's outdated driver error, now it seems to be something different

 

[JMH]

> Your problems are probably caused by Symantec which is a frequent cause of BSOD's.
I suggest you remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

> Drivers that need updating are in the snip below.


View attachment 196620

 

[philipt]

hi,

where can I dowwload these drivers that I need to update?

thanks.

 

[JMH]

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads