Solved BSOD bugcheck 0x000000d1

JerryRr

New member
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9:08 PM
Messages
7
When I turn on my Windows 7 computer or wake it up from hibernate status then it crashes after about 10 mto 15 min but during restart system "suggests" normal start instead of restart in a Safe Mode. It reports bugcheck 0x000000d1 and points out NETw5s64.sys file.

This is the information that I received for the error that my windows detected:
Windows has recovered from an unexpected shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1053

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800A246075
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\030512-14586-01.dmp
C:\Users\JR\AppData\Local\Temp\WER-4995011-0.sysdata.xml

The original OS on the system is Windows 7 Ultimate 64-bit with SP1.
Windows 7 came pre-installed on the system.
System and OS installation are 1 year old.
The computer is Dell Inc. laptop XPS 15 (L501x) with Intel(R) Core(TM) i7 CPU Q 840 @ 1.87GHz and 8 GB RAM. I use wireless network card Intel(R) WiFi Link 1000 BGN and I have wired Realtek PCIe GBE Family Controller which I never use.

Please help me solve this problem. Thank you in advance for your help.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inc. XPS 15 (L501x)
OS
Windows 7 Ultimate x64 ver. 6.1.7601 ServicePack1 Build 7601
CPU
Intel(R) Core(TM) i7 CPU Q 840 @ 1.87GHz, 1867 Mhz, 4 Cores
Motherboard
Intel PCH HM57
Memory
8.00 GB, 2x4096 MB DDR3-SDRAM (1333 MHz)
Graphics Card(s)
NVIDIA GeForce GT 435M Video Card Memory 2.00 GB
Sound Card
Realtek High Definition Audio, NVIDIA High Definition Audio
Monitor(s) Displays
Generic PnP Monitor 1920x1080i (32-bit) (60 Hz) Digital
Hard Drives
TOSHIBAMK5056GSY Marketed Size 500.1 GB
PSU
ACPI-Compliant Control Methode Battery LION-Lithium Ion
Case
Laptop
Cooling
2xACPI fans
Keyboard
Standard PS/2 Keyboard
Mouse
Logitech HID-compliantCordless Mouse
Internet Speed
100Mbs/100Mbs
Antivirus
Microsoft Security Essentials, SUPERAntiSpyware
Browser
IE, Goggle Chrome
Hi and welcome to SF
smile.gif




Remove Mcafee from your system for testing purposes.



Download and install Microsoft Security Essentials with windows firewall enable.



Update sofware\driver for your Intel 5100 wifi.



http://downloadcenter.intel.com/Default.aspx




Finish with the above steps and post back with results\news.
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me.
OS
Windows 7 Ultimate 64bit SP1
CPU
Intel Core 2 Quad Q6600
Motherboard
Gigabyte GA-X38-DS4
Memory
2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card(s)
XFX RADEON HD 6850 1GB GDDR5
Sound Card
2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays
Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution
1366x768 in Desktop,1920x1080p in gaming and video
Hard Drives
C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
PSU
THERMALTAKE W0229 TOUGHPOWER XT 750W
Case
A-Case Twin Engine BB
Cooling
3 x thermaltake smart case fan II + 1 arctic cooling fan
Keyboard
Wireless Logitech LX710
Mouse
Logitech Wireless Gaming Mouse G700
Internet Speed
ADSL 12000 plus
Other Info
Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?

D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
Hi and thank you for your help.

Driver for Intel WiFi Link 1000 BGN network card is up to date acc. to Dell Inc. because on http://downloadcenter.intel.com/Det...&keyword="Intel+WiFi+Link+1000"&lang=eng#help you can read: (quotation)
"Intel recommends that you obtain and use the software provided via your laptop manufacturer."

Now I have got BSOD as:
Windows has recovered from an unexpected shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1053

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004EAA075
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031112-14617-01.dmp
C:\Users\JR\AppData\Local\Temp\WER-12811800-0.sysdata.xml

What Device Driver Update software would you recommend to buy? There are a few of such software and each one of them costs about $30 but not all of them are good. Besides I use CCleaner and PowerSuite with RegistryBooster and System Tweaker. What is your opinion about them?

What about the other errors and warnings in Event Viewer?

Thank you in advance for your help.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inc. XPS 15 (L501x)
OS
Windows 7 Ultimate x64 ver. 6.1.7601 ServicePack1 Build 7601
CPU
Intel(R) Core(TM) i7 CPU Q 840 @ 1.87GHz, 1867 Mhz, 4 Cores
Motherboard
Intel PCH HM57
Memory
8.00 GB, 2x4096 MB DDR3-SDRAM (1333 MHz)
Graphics Card(s)
NVIDIA GeForce GT 435M Video Card Memory 2.00 GB
Sound Card
Realtek High Definition Audio, NVIDIA High Definition Audio
Monitor(s) Displays
Generic PnP Monitor 1920x1080i (32-bit) (60 Hz) Digital
Hard Drives
TOSHIBAMK5056GSY Marketed Size 500.1 GB
PSU
ACPI-Compliant Control Methode Battery LION-Lithium Ion
Case
Laptop
Cooling
2xACPI fans
Keyboard
Standard PS/2 Keyboard
Mouse
Logitech HID-compliantCordless Mouse
Internet Speed
100Mbs/100Mbs
Antivirus
Microsoft Security Essentials, SUPERAntiSpyware
Browser
IE, Goggle Chrome
Dont use any registry cleaner or registry booster.


In most of the cases you dont "fix" but you mess up the system with them.


Ccleaner the free version its ok.


Download the most recent software\driver for your Intel 5100 wifi.



http://downloadcenter.intel.com/Default.aspx



Uninstall the Intel 5100 wifi software\driver,install the fresh downloaded software\driver.



Run http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Let it run until at least 9 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.



Finish with the above steps and post back.
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me.
OS
Windows 7 Ultimate 64bit SP1
CPU
Intel Core 2 Quad Q6600
Motherboard
Gigabyte GA-X38-DS4
Memory
2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card(s)
XFX RADEON HD 6850 1GB GDDR5
Sound Card
2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays
Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution
1366x768 in Desktop,1920x1080p in gaming and video
Hard Drives
C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
PSU
THERMALTAKE W0229 TOUGHPOWER XT 750W
Case
A-Case Twin Engine BB
Cooling
3 x thermaltake smart case fan II + 1 arctic cooling fan
Keyboard
Wireless Logitech LX710
Mouse
Logitech Wireless Gaming Mouse G700
Internet Speed
ADSL 12000 plus
Other Info
Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?

D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
I have installed driver ver. 14.3.0.6 dated 2011-10-27 for Intel WiFi Link 1000 BGN network card from Intel side but Dell OEM Internet side has still driver 13.2.1.5 to download. Then I have run Memtest86+ for 16 passes during 30 hours without any error. Today I started my PC for fourth day without any BSOD so I think the problem is solved.


Thank you panais very much for help with it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inc. XPS 15 (L501x)
OS
Windows 7 Ultimate x64 ver. 6.1.7601 ServicePack1 Build 7601
CPU
Intel(R) Core(TM) i7 CPU Q 840 @ 1.87GHz, 1867 Mhz, 4 Cores
Motherboard
Intel PCH HM57
Memory
8.00 GB, 2x4096 MB DDR3-SDRAM (1333 MHz)
Graphics Card(s)
NVIDIA GeForce GT 435M Video Card Memory 2.00 GB
Sound Card
Realtek High Definition Audio, NVIDIA High Definition Audio
Monitor(s) Displays
Generic PnP Monitor 1920x1080i (32-bit) (60 Hz) Digital
Hard Drives
TOSHIBAMK5056GSY Marketed Size 500.1 GB
PSU
ACPI-Compliant Control Methode Battery LION-Lithium Ion
Case
Laptop
Cooling
2xACPI fans
Keyboard
Standard PS/2 Keyboard
Mouse
Logitech HID-compliantCordless Mouse
Internet Speed
100Mbs/100Mbs
Antivirus
Microsoft Security Essentials, SUPERAntiSpyware
Browser
IE, Goggle Chrome
Good news!

You are welcome :)
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me.
OS
Windows 7 Ultimate 64bit SP1
CPU
Intel Core 2 Quad Q6600
Motherboard
Gigabyte GA-X38-DS4
Memory
2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card(s)
XFX RADEON HD 6850 1GB GDDR5
Sound Card
2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays
Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution
1366x768 in Desktop,1920x1080p in gaming and video
Hard Drives
C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
PSU
THERMALTAKE W0229 TOUGHPOWER XT 750W
Case
A-Case Twin Engine BB
Cooling
3 x thermaltake smart case fan II + 1 arctic cooling fan
Keyboard
Wireless Logitech LX710
Mouse
Logitech Wireless Gaming Mouse G700
Internet Speed
ADSL 12000 plus
Other Info
Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?

D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
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