BSOD Bugcheck 7e - wont startup

F

Frog

New member
Local time
9:03 PM
Messages
33
Hi all and thanks in advance.
I need help please with a Toshiba Satellite C665

Windows 7 Home Premium 32bit
4GB RAM
500 GB HDD (300GB free)

The computer keeps restarting and won't boot into Windows with the following BSOD:

STOP 0x0000007E 0xC0000005, 0x96a620c2, 0x80786580, 0x80786160

Tried the auto repair etc etc to no avail. Was able to boot to safe mode and run the tool.

Edit: tried to upload files but I got a message saying the server stopped responding. Will try again.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Professional 64-bit SP 1
CPU
Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz
Motherboard
MICRO-STAR INTERNATIONAL CO.,LTD P45 Neo3 (MS-7514)
Memory
6.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 650 Ti
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Monitor(s) Displays
2x Dell 2007FP, 1x Dell U2711
Screen Resolution
Dell 2007FP 1600x1200 - Dell U2711 2560x1440
Hard Drives
Crucial_CT128M550SSD1 ATA Device
WDC WD20EADS-00R6B0 ATA Device
PSU
Corsair HX620 (I think)
Case
Case
Cooling
Xigmatek - not sure the model
Keyboard
Logitech G110
Mouse
Microsoft 1113
Internet Speed
Slow! ADSL approx 3 Mbps on a good day
Antivirus
Norton Internet Security
Browser
Firefox 53.0, Chrome Version 58.0.3029.81
Other Info
Default System BIOS - V1.1
Dump files
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Professional 64-bit SP 1
CPU
Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz
Motherboard
MICRO-STAR INTERNATIONAL CO.,LTD P45 Neo3 (MS-7514)
Memory
6.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 650 Ti
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Monitor(s) Displays
2x Dell 2007FP, 1x Dell U2711
Screen Resolution
Dell 2007FP 1600x1200 - Dell U2711 2560x1440
Hard Drives
Crucial_CT128M550SSD1 ATA Device
WDC WD20EADS-00R6B0 ATA Device
PSU
Corsair HX620 (I think)
Case
Case
Cooling
Xigmatek - not sure the model
Keyboard
Logitech G110
Mouse
Microsoft 1113
Internet Speed
Slow! ADSL approx 3 Mbps on a good day
Antivirus
Norton Internet Security
Browser
Firefox 53.0, Chrome Version 58.0.3029.81
Other Info
Default System BIOS - V1.1
Event files
EventApp and EventSys

I think that's it.

It's not my computer so I have no idea what's been done. I'd like to hazard a guess looking at the logs that it could be the Kodak software that might be causing the problems? I thought BSOD was sually hardware or driver though.

Sorry about the multiple posts. Newbie error. :o
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Professional 64-bit SP 1
CPU
Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz
Motherboard
MICRO-STAR INTERNATIONAL CO.,LTD P45 Neo3 (MS-7514)
Memory
6.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 650 Ti
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Monitor(s) Displays
2x Dell 2007FP, 1x Dell U2711
Screen Resolution
Dell 2007FP 1600x1200 - Dell U2711 2560x1440
Hard Drives
Crucial_CT128M550SSD1 ATA Device
WDC WD20EADS-00R6B0 ATA Device
PSU
Corsair HX620 (I think)
Case
Case
Cooling
Xigmatek - not sure the model
Keyboard
Logitech G110
Mouse
Microsoft 1113
Internet Speed
Slow! ADSL approx 3 Mbps on a good day
Antivirus
Norton Internet Security
Browser
Firefox 53.0, Chrome Version 58.0.3029.81
Other Info
Default System BIOS - V1.1
It seems that after modifying registry to be able to uninstall programs, I was able to uninstall various remnants of antivirus programs and it seems to boot ok now. I haven't touched the Kodak software so maybe that wasn't it. I'd still like to know from the experts if I'm on the right track or only delaying another round of BSODs.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Professional 64-bit SP 1
CPU
Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz
Motherboard
MICRO-STAR INTERNATIONAL CO.,LTD P45 Neo3 (MS-7514)
Memory
6.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 650 Ti
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Monitor(s) Displays
2x Dell 2007FP, 1x Dell U2711
Screen Resolution
Dell 2007FP 1600x1200 - Dell U2711 2560x1440
Hard Drives
Crucial_CT128M550SSD1 ATA Device
WDC WD20EADS-00R6B0 ATA Device
PSU
Corsair HX620 (I think)
Case
Case
Cooling
Xigmatek - not sure the model
Keyboard
Logitech G110
Mouse
Microsoft 1113
Internet Speed
Slow! ADSL approx 3 Mbps on a good day
Antivirus
Norton Internet Security
Browser
Firefox 53.0, Chrome Version 58.0.3029.81
Other Info
Default System BIOS - V1.1
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