Bsod casued by ntoskrnl (nt+0x7cc40)

Steez · Feb 10, 2012

Hi all, have recently experienced a bsod. WhoCrashed reports that it was probably caused by ntoskrnl.exe (nt+0x7CC40). Had a similar Bsod attributed to the NTKernel a few weeks ago, after reading up on it. I did a memtest which came back clean and checked the disk for errors, which also showed nothing.
Not sure if the problem is related but quite often when watching .mkv's or .avi's on VLC, my system will lock up. It doesn't go to bsod and I can't open up task manager to create a dump file from it.
Neccessary files are attached. (perf report and jcgriff2 report)

System Spec's are ..
OS Windows 7 Home Premium 64 (6.1, Build 7601)
CPU i5 Lynnfield 750
Motherboard Asus P7P55D-E PRO
Memory 2x 2gb Corsair DDR3 1333mhz
Graphics Card(s) MSi GTX 460 1gb
Sound Card Onboard
Monitor(s) Displays Samsung SyncMaster 2494HS
Hard Drives 500gb Seagate sata 3gb's (st3500418as)
PSU Antec 650w 'Truepower'
Case Cooler Master Elite 333
------
Thanks in advance for your time,

Steez.

usasma · Feb 11, 2012

Win7 doesn't like wireless USB adapters. If used with older (Vista) drivers, they will certainly cause BSOD's. Here's my rant about them:

I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

Numerous BSOD's in the WER section of MSINFO32 - but only one memory dump in the upload. If you are using a disk cleanup utility such as CCleaner - please stop immediately!

The WER errors point to a hard drive problem (or the Daemon Tools issue noted below). Please run this free hard drive diagnostic procedure: HD Diagnostic (read the details at the link) - Test ALL of the hard drives.
If you ran the SeaTools for Windows Long test, it's not necessary to run the test again (please let us know).

FYI - older versions of Samsung KIES were known to cause BSOD's. Please ensure that you have the most updated version available from the Samsung website

Daemon Tools (and Alcohol % software) are known to cause BSOD's on Win7 systems due to the sptd.sys driver.
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known causes of BSOD's in Win7 systems. Please uninstall the program immediately.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

Code:

[font=lucida console]
amdxata.sys          Fri Mar 19 12:18:18 2010 (4BA3A3CA)
jraid.sys            Wed Oct 07 07:26:03 2009 (4ACC7ACB)
acs6nts.sys          Wed May 26 02:28:54 2010 (4BFCBFA6)
sptd.sys             Wed Apr 07 21:29:00 2010 (4BBD315C)
PxHlpa64.sys         Tue Jun 23 19:16:35 2009 (4A416253)
MpFilter.sys         Wed Apr 06 16:07:29 2011 (4D9CC801)
AsIO.sys             Mon Aug 03 03:03:16 2009 (4A768BB4)
nusb3xhc.sys         Thu Jan 21 22:22:21 2010 (4B5919ED)
Rt64win7.sys         Fri Jun 10 02:33:15 2011 (4DF1BAAB)
ASACPI.sys           Wed Jul 15 23:31:29 2009 (4A5E9F11)
ai0jn3wo.SYS         Tue Jul 14 17:12:55 2009 (4A5CF4D7)
wacomvhid.sys        Mon Sep 21 19:29:14 2009 (4AB80C4A)
nusb3hub.sys         Thu Jan 21 22:22:18 2010 (4B5919EA)
[Color=Red]wacommousefilter.sys Fri Feb 16 13:12:17 2007 (45D5F401)[/Color]
nvhda64v.sys         Wed Nov 09 09:21:28 2011 (4EBA8C68)
LMouFilt.Sys         Fri Sep 02 02:23:15 2011 (4E607653)
viahduaa.sys         Thu Sep 17 07:04:15 2009 (4AB217AF)
LHidFilt.Sys         Fri Sep 02 02:23:09 2011 (4E60764D)
arusb_win7x.sys      Thu Nov 26 03:55:17 2009 (4B0E4275)
SbieDrv.sys          Sun Oct 17 18:42:23 2010 (4CBB7BCF)
MpNWMon.sys          Wed Apr 06 16:07:23 2011 (4D9CC7FB)
NisDrvWFP.sys        Wed Apr 06 16:08:53 2011 (4D9CC855)
mbam.sys             Tue Aug 02 10:47:45 2011 (4E380E11)
nvlddmkm.sys         Wed Nov 23 20:34:43 2011 (4ECD9F33)
nvBridge.kmd         Fri May 20 23:58:23 2011 (4DD7385F)
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021012-21730-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  9 21:49:55.937 2012 (UTC - 5:00)
System Uptime: 0 days 5:00:10.326
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+7271 )
BUGCHECK_STR:  0x1a_31
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+7271
Bugcheck code 0000001A
Arguments 00000000`00000031 fffffa80`067e5240 fffff880`04957000 fffff8a0`0d15c108
BiosVersion = 1602   
BiosReleaseDate = 12/14/2010
CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2674
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

Steez · Feb 12, 2012

Thanks for your reply usasma.
I have followed your instructions and removed Daemon Tools and sptd.sys, updates Kies to the lastest release, removed MSI afterburner and also ran a Long Test with "Seatools" which passed.

Also out of the third patry driver list, I updated viahduaa.sys and removed the Waccom software which took care of wacommousefilter.sys any other Waccom drivers, also paying attention to your info about wireless USB drivers. I did a reinstall of the logitech software, couldn't find any Win7 dedicated installers they only seem to have Vista/Win7 installers wrapped up into one.

There are a couple of dated drivers from Asus that I need to update, which your website notes as being causes for BSOD's.

http://www.carrona.org/drivers/driver.php?id=viahduaa.sys

usasma · Feb 12, 2012

The only Asus driver that I've noted causes BSOD's is the 2004/2005 version of ASACPI.sys.
The 2009 version (that you have) is just fine.

Steez · Feb 12, 2012

Okay no worries then. I havn't had any 0x1A's recently so that problem may well be solved.
However I did experience a 0xA (IQRL less or not equal). I've attached another jcgriff report, but removed two .dmp's that I added to the minidump folder that I could look at via WhoCrashed. The firefox dmp was nearly 500mb.

usasma · Feb 13, 2012

sptd.sys is still present. Did you run the sptd.sys removal tool from here?: DuplexSecure - FAQ

If you did, then try this:

- create a System Restore point.
- create a System Repair disc and ensure that it works. To do this, go to Start...All Programs...Maintenance...Create a System Repair Disc
- disable any startups that name sptd.sys using Autoruns (free from here: Autoruns for Windows )
- rename sptd.sys to sptd.BAD (it's probably in C:\Windows\System32\drivers)
- reboot and see if that fixes the problem(s)

Still using the USB wireless adapter. If the BSOD's continue after removing sptd.sys, then we've gotta consider it as a cause.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

Code:

[font=lucida console]
jraid.sys            Wed Oct 07 07:26:03 2009 (4ACC7ACB)
sptd.sys             Wed Apr 07 21:29:00 2010 (4BBD315C)
acs6nts.sys          Wed May 26 02:28:54 2010 (4BFCBFA6)
amdxata.sys          Fri Mar 19 12:18:18 2010 (4BA3A3CA)
PxHlpa64.sys         Tue Jun 23 19:16:35 2009 (4A416253)
MpFilter.sys         Wed Apr 06 16:07:29 2011 (4D9CC801)
AsIO.sys             Mon Aug 03 03:03:16 2009 (4A768BB4)
arusb_win7x.sys      Thu Nov 26 03:55:17 2009 (4B0E4275)
nusb3xhc.sys         Thu Jan 21 22:22:21 2010 (4B5919ED)
Rt64win7.sys         Fri Jun 10 02:33:15 2011 (4DF1BAAB)
ASACPI.sys           Wed Jul 15 23:31:29 2009 (4A5E9F11)
adjyhxt9.SYS         Tue Jul 14 17:12:55 2009 (4A5CF4D7)
wacomvhid.sys        Mon Sep 21 19:29:14 2009 (4AB80C4A)
nusb3hub.sys         Thu Jan 21 22:22:18 2010 (4B5919EA)
[Color=Red]wacommousefilter.sys Fri Feb 16 13:12:17 2007 (45D5F401)[/Color]
nvhda64v.sys         Wed Nov 09 09:21:28 2011 (4EBA8C68)
LHidFilt.Sys         Fri Sep 02 02:23:09 2011 (4E60764D)
LMouFilt.Sys         Fri Sep 02 02:23:15 2011 (4E607653)
viahduaa.sys         Wed Aug 04 03:51:53 2010 (4C591C19)
SbieDrv.sys          Sun Oct 17 18:42:23 2010 (4CBB7BCF)
NisDrvWFP.sys        Wed Apr 06 16:08:53 2011 (4D9CC855)
mbam.sys             Tue Aug 02 10:47:45 2011 (4E380E11)
nvBridge.kmd         Fri May 20 23:58:23 2011 (4DD7385F)
nvlddmkm.sys         Wed Nov 23 20:34:43 2011 (4ECD9F33)
ai0jn3wo.SYS         Tue Jul 14 17:12:55 2009 (4A5CF4D7)
viahduaa.sys         Thu Sep 17 07:04:15 2009 (4AB217AF)
MpNWMon.sys          Wed Apr 06 16:07:23 2011 (4D9CC7FB)
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021112-17596-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Feb 10 20:12:26.504 2012 (UTC - 5:00)
System Uptime: 0 days 0:24:03.893
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiInterlockedInsertTailList+23 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_dxgmms1!VidSchiInterlockedInsertTailList+23
Bugcheck code 0000000A
Arguments fffffa80`2e0497a8 00000000`00000002 00000000`00000001 fffff800`030a3c1f
BiosVersion = 1602   
BiosReleaseDate = 12/14/2010
CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2675
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021012-21730-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  9 21:49:55.937 2012 (UTC - 5:00)
System Uptime: 0 days 5:00:10.326
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+7271 )
BUGCHECK_STR:  0x1a_31
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+7271
Bugcheck code 0000001A
Arguments 00000000`00000031 fffffa80`067e5240 fffff880`04957000 fffff8a0`0d15c108
BiosVersion = 1602   
BiosReleaseDate = 12/14/2010
CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2674
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

Steez · Feb 13, 2012

I re-ran the sptd.sys remover with admin privilages and can't find it anywhere now. It doesnt show up in Autoruns, and a search in system32/drivers doesn't find it either. I'll upload another jcgriff for analysis.

usasma · Feb 14, 2012

No sign of sptd.sys
Let's wait and see if it BSOD's again.

Steez · Feb 23, 2012

Alright so its been a while and I've had no Bsods since. However I have been experience lock ups or "hangs", I'm not entirely sure what the correct term is.
To be more specific, recently while playing The Witcher 2, quite frequently I will experience a lock up. Only once have I been able to create a memory dump from task manager, other times nothing responds, I will usually end up rebooting. From looking at the dmp in Whocrashed, it's bugcheck is 0x0 and reports that wow64cpu.sys may be the cause. The dmp file is over 1gb so I won't upload it.
Similar lockup's have been experienced in VLC while watching an .avi or .mkv

Still possible driver issues?

usasma · Feb 23, 2012

Upload another jcgriff2 report - it'll contain info that may be able to help us nail down the cause.
It'd help to know when (by the system clock) the last freeze/hang occurred.

Steez · Feb 23, 2012

Alrighty here it is. Removed two dmp's that were two large for posting.

usasma · Feb 23, 2012

System is still restarting without memory dumps being generated. Seems more and more like a hardware problem.

Lot's of these sort of errors:

Event[192]:
Log Name: System
Source: Service Control Manager
Date: 2012-02-24T00:29:03.133
Event ID: 7001
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Eddie-PC
Description:
The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Have a look here for starters: http://www.sevenforums.com/network-sharing/29060-cant-start-peer-name-resolution-protocol.html

steam.dll, steamclient.dll, and tier0_s.dll errors listed in Application Event Log
It looks like either Steam or some sort of server thing called srcds
Uninstall both and see if that helps

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\FUBAR\Downloads\crash_steam.exe_20120210152917_3.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Windows 7 Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS Personal
Machine Name:
Debug session time: Thu Feb  9 21:29:17.000 2012 (UTC - 5:00)
System Uptime: not available
Process Uptime: 0 days 4:39:07.000
................................................................
.............................................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(c74.1264): Illegal instruction - code c000001d (first/second chance not available)
eax=00000000 ebx=0aebe898 ecx=00000000 edx=00000000 esi=00000002 edi=0aebe8b8
eip=77d1013d esp=0aebe848 ebp=0aebe8e4 iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00200246
ntdll!ZwWaitForMultipleObjects+0x15:
77d1013d 83c404          add     esp,4
0:015> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** WARNING: Unable to verify timestamp for tier0_s.dll
*** ERROR: Module load completed but symbols could not be loaded for tier0_s.dll
*** WARNING: Unable to verify timestamp for SteamUI.dll
*** ERROR: Module load completed but symbols could not be loaded for SteamUI.dll
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for Steam.exe - 
*** WARNING: Unable to verify timestamp for Steam.dll
*** ERROR: Module load completed but symbols could not be loaded for Steam.dll
*** WARNING: Unable to verify timestamp for libcef.dll
*** ERROR: Module load completed but symbols could not be loaded for libcef.dll
*** WARNING: Unable to verify timestamp for chromehtml.DLL
*** ERROR: Module load completed but symbols could not be loaded for chromehtml.DLL
*** WARNING: Unable to verify timestamp for crashhandler.dll
*** ERROR: Module load completed but symbols could not be loaded for crashhandler.dll
GetPageUrlData failed, server returned HTTP status 404
URL requested: http://watson.microsoft.com/StageOne/Steam_exe/1_0_1065_11/4d9b89de/steamclient_dll/1_30_50_46/4f2c3297/c000001d/002de0e6.htm?Retriage=1

FAULTING_IP: 
steamclient+2de0e6
382de0e6 fe              ???

EXCEPTION_RECORD:  ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 382de0e6 (steamclient+0x002de0e6)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

PROCESS_NAME:  Steam.exe

ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

MOD_LIST: <ANALYSIS/>

FAULTING_THREAD:  00001264

DEFAULT_BUCKET_ID:  STATUS_ILLEGAL_INSTRUCTION

PRIMARY_PROBLEM_CLASS:  STATUS_ILLEGAL_INSTRUCTION

BUGCHECK_STR:  APPLICATION_FAULT_STATUS_ILLEGAL_INSTRUCTION

LAST_CONTROL_TRANSFER:  from 382de2b9 to 382de0e6

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
0aebf334 382de2b9 000004d4 00b54f9f 061b0548 steamclient+0x2de0e6
0aebfb70 382d4085 000004d4 385b9350 0aebfbb0 steamclient+0x2de2b9
0aebfb8c 382dde9c 0aebfbb0 0aebfc00 382ddbc4 steamclient+0x2d4085
0aebfb98 382ddbc4 0aebfbb0 000028cc 385d19a8 steamclient+0x2dde9c
0aebfc00 3812c974 00000001 00000000 00000001 steamclient+0x2ddbc4
0aebfc3c 381484d5 00000000 00000000 000028cc steamclient+0x12c974
0aebfc90 3812ccdb 00000000 00000000 00000000 steamclient+0x1484d5
0aebfcf0 3f00c6d5 385d18a8 0064a7c8 3f00cf35 steamclient+0x12ccdb
0aebfd20 3f00d0dc 0aebfd2c 00000003 3812cf10 tier0_s+0xc6d5
0aebfd44 3812d0f1 3812cf10 385d18a8 00000000 tier0_s+0xd0dc
0aebff88 7777339a 0064a7c8 0aebffd4 77d29ef2 steamclient+0x12d0f1
0aebff94 77d29ef2 0064a7c8 7d34bf2a 00000000 kernel32!BaseThreadInitThunk+0xe
0aebffd4 77d29ec5 3f010570 0064a7c8 00000000 ntdll!__RtlUserThreadStart+0x70
0aebffec 00000000 3f010570 0064a7c8 00000000 ntdll!_RtlUserThreadStart+0x1b


FAILED_INSTRUCTION_ADDRESS: 
steamclient+2de0e6
382de0e6 fe              ???

FOLLOWUP_IP: 
steamclient+2de0e6
382de0e6 fe              ???

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  steamclient+2de0e6

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: steamclient

IMAGE_NAME:  steamclient.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  4f2c3297

STACK_COMMAND:  ~15s; .ecxr ; kb

FAILURE_BUCKET_ID:  STATUS_ILLEGAL_INSTRUCTION_c000001d_steamclient.dll!Unknown

BUCKET_ID:  APPLICATION_FAULT_STATUS_ILLEGAL_INSTRUCTION_BAD_IP_steamclient+2de0e6

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/Steam_exe/1_0_1065_11/4d9b89de/steamclient_dll/1_30_50_46/4f2c3297/c000001d/002de0e6.htm?Retriage=1

Followup: MachineOwner
---------

0:015> lmtsm
start    end        module name
76fa0000 77040000   advapi32  Sat Nov 20 06:54:46 2010 (4CE7B706)
74160000 741ac000   apphelp   Sat Nov 20 06:55:42 2010 (4CE7B73E)
6d510000 6d546000   AudioSes  Sat Nov 20 06:55:17 2010 (4CE7B725)
6d5c0000 6d6ec000   avcodec_52  Fri Sep 03 22:10:23 2010 (4C81AA8F)
73950000 73979000   avformat_52  Fri Sep 03 22:10:22 2010 (4C81AA8E)
73550000 73557000   avrt      Mon Jul 13 21:04:24 2009 (4A5BD998)
73980000 7399e000   avutil_50  Fri Sep 03 22:10:24 2010 (4C81AA90)
76cd0000 76cf7000   cfgmgr32  Tue May 24 06:28:33 2011 (4DDB8851)
3f500000 3f5d2000   chromehtml  Fri Feb 03 14:15:16 2012 (4F2C3244)
76d00000 76d83000   clbcatq   Mon Jul 13 21:04:49 2009 (4A5BD9B1)
727b0000 72834000   comctl32  Sat Nov 20 06:59:40 2010 (4CE7B82C)
73030000 731ce000   comctl32_73030000  Sat Nov 20 06:55:08 2010 (4CE7B71C)
77870000 778eb000   comdlg32  Sat Nov 20 06:59:41 2010 (4CE7B82D)
10000000 100b7000   crashhandler  Fri Feb 03 14:14:08 2012 (4F2C3200)
6a560000 6a568000   credssp   Sat Nov 20 06:59:57 2010 (4CE7B83D)
76e80000 76f9d000   crypt32   Sat Nov 20 07:00:01 2010 (4CE7B841)
75840000 7584c000   CRYPTBASE  Mon Jul 13 19:12:01 2009 (4A5BBF41)
72df0000 72e06000   cryptsp   Mon Jul 13 21:07:09 2009 (4A5BDA3D)
6cdb0000 6cdbb000   cscapi    Sat Nov 20 03:44:08 2010 (4CE78A58)
60000000 60021000   CSERHelper  Fri Jan 27 22:30:28 2006 (43DAE554)
73c30000 73d45000   dbghelp   Thu Mar 29 14:08:09 2007 (460C0089)
73a60000 73a66000   dciman32  Mon Jul 13 21:04:52 2009 (4A5BD9B4)
73a70000 73b57000   ddraw     Mon Jul 13 21:04:56 2009 (4A5BD9B8)
75af0000 75b02000   devobj    Tue May 24 06:29:17 2011 (4DDB887D)
73560000 73572000   dhcpcsvc  Mon Jul 13 21:04:53 2009 (4A5BD9B5)
6a570000 6a57d000   dhcpcsvc6  Mon Jul 13 21:04:54 2009 (4A5BD9B6)
74920000 74964000   dnsapi    Thu Mar 03 00:29:23 2011 (4D6F2733)
6d260000 6d2d2000   dsound    Mon Jul 13 21:06:05 2009 (4A5BD9FD)
6ce20000 6ced2000   dui70     Mon Jul 13 21:06:13 2009 (4A5BDA05)
6cee0000 6cf0f000   duser     Mon Jul 13 21:06:14 2009 (4A5BDA06)
72660000 72673000   dwmapi    Mon Jul 13 21:06:15 2009 (4A5BDA07)
6e910000 6ea1a000   DWrite    Sat Feb 19 01:24:43 2011 (4D5F622B)
6ca20000 6cb8f000   explorerframe  Sat Nov 20 07:00:45 2010 (4CE7B86D)
72520000 725b6000   fastprox  Sat Nov 20 06:59:05 2010 (4CE7B809)
3fa00000 3fa2d000   filesystem_steam  Fri Feb 03 14:14:37 2012 (4F2C321D)
17560000 1779a000   friendsui  Fri Feb 03 14:15:55 2012 (4F2C326B)
73d50000 73d88000   FWPUCLNT  Sat Nov 20 06:59:46 2010 (4CE7B832)
6a580000 6a7f8000   gameux    Sat Nov 20 06:59:04 2010 (4CE7B808)
76df0000 76e80000   gdi32     Sat Nov 20 07:08:51 2010 (4CE7BA53)
6d2e0000 6d470000   GdiPlus   Sat Nov 20 06:55:00 2010 (4CE7B714)
740a0000 740c2000   glu32     Mon Jul 13 21:05:35 2009 (4A5BD9DF)
05110000 0511e000   HookKey32  Tue May 05 23:18:00 2009 (4A010168)
4ad00000 4b765000   icudt42   Tue Sep 08 14:33:46 2009 (4AA6A38A)
63060000 63ae0000   ieframe   Fri Nov 11 00:29:46 2011 (4EBCB2CA)
771b0000 773ae000   iertutil  Sat Nov 05 00:21:00 2011 (4EB4B9AC)
75ea0000 75eca000   imagehlp  Sat Nov 20 06:59:54 2010 (4CE7B83A)
75e40000 75ea0000   imm32     Sat Nov 20 07:08:51 2010 (4CE7BA53)
74900000 7491c000   IPHLPAPI  Sat Nov 20 07:00:25 2010 (4CE7B859)
77760000 77870000   kernel32  Sat Jul 16 00:27:04 2011 (4E211318)
770a0000 770e6000   KERNELBASE  Sat Jul 16 00:27:05 2011 (4E211319)
73940000 73944000   ksuser    Mon Jul 13 21:09:07 2009 (4A5BDAB3)
688a0000 69688000   libcef    Mon Jan 09 19:03:29 2012 (4F0B8051)
6cde0000 6cde9000   linkinfo  Mon Jul 13 21:06:20 2009 (4A5BDA0C)
77cc0000 77cca000   lpk       Mon Jul 13 21:11:23 2009 (4A5BDB3B)
6d4d0000 6d4d7000   midimap   Mon Jul 13 21:08:20 2009 (4A5BDA84)
6d580000 6d5b9000   MMDevAPI  Sat Nov 20 07:01:22 2010 (4CE7B892)
6d500000 6d508000   msacm32   Mon Jul 13 21:07:27 2009 (4A5BDA4F)
6d4e0000 6d4f4000   msacm32_6d4e0000  Mon Jul 13 21:07:26 2009 (4A5BDA4E)
758b0000 758bc000   msasn1    Sat Nov 20 07:02:17 2010 (4CE7B8C9)
775a0000 7766c000   msctf     Mon Jul 13 21:07:53 2009 (4A5BDA69)
72bc0000 72bc5000   msimg32   Mon Jul 13 21:08:48 2009 (4A5BDAA0)
77670000 7771c000   msvcrt    Mon Jul 13 21:07:59 2009 (4A5BDA6F)
72be0000 72c1c000   mswsock   Sat Nov 20 07:02:48 2010 (4CE7B8E8)
73f90000 73fa0000   NapiNSP   Mon Jul 13 21:07:57 2009 (4A5BDA6D)
73fb0000 73fc0000   nlaapi    Sat Nov 20 07:03:27 2010 (4CE7B90F)
759f0000 759f6000   nsi       Mon Jul 13 21:09:45 2009 (4A5BDAD9)
77cf0000 77e70000   ntdll     Thu Nov 17 00:28:47 2011 (4EC49B8F)
72500000 72518000   ntdsapi   Mon Jul 13 21:09:50 2009 (4A5BDADE)
756e0000 75701000   ntmarta   Mon Jul 13 21:10:01 2009 (4A5BDAE9)
6c980000 6c9f0000   ntshrui   Sat Nov 20 07:05:18 2010 (4CE7B97E)
75b10000 75c6c000   ole32     Sat Nov 20 07:05:03 2010 (4CE7B96F)
74970000 749ac000   oleacc    Sat Aug 27 00:18:48 2011 (4E587028)
75c70000 75cff000   oleaut32  Sat Aug 27 00:18:50 2011 (4E58702A)
73b60000 73c28000   opengl32  Mon Jul 13 21:09:47 2009 (4A5BDADB)
73f70000 73f82000   pnrpnsp   Mon Jul 13 21:10:14 2009 (4A5BDAF6)
6d4a0000 6d4c5000   powrprof  Mon Jul 13 21:10:36 2009 (4A5BDB0C)
72840000 7284b000   profapi   Mon Jul 13 19:12:01 2009 (4A5BBF41)
72850000 72945000   propsys   Sat Nov 20 07:05:23 2010 (4CE7B983)
759c0000 759c5000   psapi     Mon Jul 13 21:09:34 2009 (4A5BDACE)
73fa0000 73fa6000   rasadhlp  Mon Jul 13 21:09:42 2009 (4A5BDAD6)
773b0000 774a0000   rpcrt4    Sat Nov 20 07:08:57 2010 (4CE7BA59)
72da0000 72dae000   RpcRtRemote  Sat Nov 20 04:47:27 2010 (4CE7992F)
72db0000 72deb000   rsaenh    Mon Jul 13 21:09:52 2009 (4A5BDAE0)
759d0000 759e9000   sechost   Mon Jul 13 21:10:28 2009 (4A5BDB04)
739a0000 739a8000   secur32   Thu Nov 17 00:28:03 2011 (4EC49B63)
17350000 174fc000   serverbrowser  Fri Feb 03 14:15:56 2012 (4F2C326C)
76b30000 76ccd000   setupapi  Sat Nov 20 07:06:49 2010 (4CE7B9D9)
6c9f0000 6ca1e000   shdocvw   Sat Nov 20 07:06:53 2010 (4CE7B9DD)
75ee0000 76b2a000   shell32   Tue Aug 30 00:13:37 2011 (4E5C6371)
76d90000 76de7000   shlwapi   Sat Nov 20 07:06:58 2010 (4CE7B9E2)
6c970000 6c97a000   slc       Mon Jul 13 21:10:37 2009 (4A5BDB0D)
6cdc0000 6cdd9000   srvcli    Sat Nov 20 07:07:59 2010 (4CE7BA1F)
75850000 758b0000   sspicli   Thu Nov 17 00:28:48 2011 (4EC49B90)
00400000 00536000   Steam     Tue Apr 05 17:30:06 2011 (4D9B89DE)
30000000 302d8000   Steam_30000000  Mon Feb 06 19:29:21 2012 (4F307061)
38000000 38652000   steamclient  Fri Feb 03 14:16:39 2012 (4F2C3297)
3a000000 3a3d5000   SteamUI   Fri Feb 03 14:17:42 2012 (4F2C32D6)
3f000000 3f0ad000   tier0_s   Fri Feb 03 14:14:19 2012 (4F2C320B)
734d0000 73528000   tiptsf    Mon Jul 13 21:10:56 2009 (4A5BDB20)
75d00000 75e37000   urlmon    Sat Nov 05 00:26:21 2011 (4EB4BAED)
758c0000 759c0000   user32    Sat Nov 20 07:08:57 2010 (4CE7BA59)
740e0000 740f7000   userenv   Sat Nov 20 07:08:08 2010 (4CE7BA28)
75a50000 75aed000   usp10     Sat Nov 20 07:08:09 2010 (4CE7BA29)
72720000 727a0000   uxtheme   Mon Jul 13 21:11:24 2009 (4A5BDB3C)
75770000 75779000   version   Mon Jul 13 21:11:07 2009 (4A5BDB2B)
3f200000 3f2a7000   vgui2_s   Fri Feb 03 14:15:28 2012 (4F2C3250)
3f600000 3f67a000   vstdlib_s  Fri Feb 03 14:14:31 2012 (4F2C3217)
72600000 7265c000   wbemcomn  Sat Nov 20 07:08:05 2010 (4CE7BA25)
725f0000 725fa000   wbemprox  Mon Jul 13 21:11:11 2009 (4A5BDB2F)
725c0000 725cf000   wbemsvc   Mon Jul 13 21:11:12 2009 (4A5BDB30)
6d550000 6d580000   wdmaud    Sat Nov 20 07:08:06 2010 (4CE7BA26)
739b0000 739ff000   webio     Thu Nov 17 00:28:22 2011 (4EC49B76)
72b50000 72bb1000   wer       Sat Nov 20 07:08:09 2010 (4CE7BA29)
73a00000 73a58000   winhttp   Sat Nov 20 07:08:30 2010 (4CE7BA3E)
774a0000 77595000   wininet   Sat Nov 05 00:26:43 2011 (4EB4BB03)
72e10000 72e42000   winmm     Sat Nov 20 07:08:34 2010 (4CE7BA42)
748f0000 748f7000   winnsi    Mon Jul 13 21:11:31 2009 (4A5BDB43)
73f60000 73f68000   winrnr    Mon Jul 13 21:11:32 2009 (4A5BDB44)
75710000 75761000   winspool  Sat Nov 20 07:08:43 2010 (4CE7BA4B)
75a00000 75a45000   Wldap32   Sat Nov 20 07:09:06 2010 (4CE7BA62)
77720000 77755000   ws2_32    Sat Nov 20 07:09:12 2010 (4CE7BA68)
73f50000 73f56000   wship6    Mon Jul 13 21:11:50 2009 (4A5BDB56)
72bd0000 72bd5000   WSHTCPIP  Mon Jul 13 21:11:54 2009 (4A5BDB5A)
72e50000 72e57000   wsock32   Mon Jul 13 21:12:03 2009 (4A5BDB63)
6cdf0000 6ce1f000   xmllite   Thu Jun 16 00:26:03 2011 (4DF985DB)

Steez · Mar 7, 2012

Apologies for the inactivity. I got the Peer Name resolution protocol service running. Found out that "srcds" is related to Steam supposedly called "source dedicated server" service. Hadn't had a bsod since untill tonight. Was watching a video on youtube, the stop code is 0x1E. jcgriff report attached.

Thanks,
Steez.

usasma · Mar 7, 2012

Memory dump blames video - and this is one of the memory dumps that can be hardware or software.

Please do the following:

1 - download fresh video drivers, uninstall current drivers, and install fresh drivers

2 - run the video tests (5 of them) from this link: Hardware Diags

3 - run these troubleshooting procedures for the video card (even though this isn't your STOP error code): http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html (quite a lot of the stuff is duplicated, so feel free to skip the tests that are asked for again).

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
jraid.sys       Wed Oct 07 07:26:03 2009 (4ACC7ACB)
acs6nts.sys     Wed May 26 02:28:54 2010 (4BFCBFA6)
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
PxHlpa64.sys    Tue Jun 23 19:16:35 2009 (4A416253)
MpFilter.sys    Wed Apr 06 16:07:29 2011 (4D9CC801)
AsIO.sys        Mon Aug 03 03:03:16 2009 (4A768BB4)
arusb_win7x.sys Thu Nov 26 03:55:17 2009 (4B0E4275)
Rt64win7.sys    Fri Jun 10 02:33:15 2011 (4DF1BAAB)
ASACPI.sys      Wed Jul 15 23:31:29 2009 (4A5E9F11)
LHidFilt.Sys    Fri Sep 02 02:23:09 2011 (4E60764D)
LMouFilt.Sys    Fri Sep 02 02:23:15 2011 (4E607653)
nusb3hub.sys    Thu Jan 21 22:22:18 2010 (4B5919EA)
nvhda64v.sys    Tue Jan 17 07:45:46 2012 (4F156D7A)
viahduaa.sys    Wed Aug 04 03:51:53 2010 (4C591C19)
SbieDrv.sys     Sun Oct 17 18:42:23 2010 (4CBB7BCF)
NisDrvWFP.sys   Wed Apr 06 16:08:53 2011 (4D9CC855)
mbam.sys        Wed Nov 02 09:07:48 2011 (4EB140A4)
nvlddmkm.sys    Thu Feb 09 21:02:58 2012 (4F347AD2)
nvBridge.kmd    Fri May 20 23:58:23 2011 (4DD7385F)
nusb3xhc.sys    Thu Jan 21 22:22:21 2010 (4B5919ED)
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\030712-16582-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Mar  7 01:01:45.584 2012 (UTC - 5:00)
System Uptime: 0 days 0:17:22.973
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+2e84e6 )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nvlddmkm+2e84e6
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = 1602   
BiosReleaseDate = 12/14/2010
CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2675
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

Steez · Mar 11, 2012

No bsods since last post.
Completed step1.
Ran the tests mentioned in step two, no errors, except for prime95, one of the workers reported a hardware error. Also the temperature of the cpu reaches about 95 in about 10 minutes.
In step 3, ran the bootable seagate tools, came back clean. Reset page file, and completed a sfc scan that had no errors either.

usasma · Mar 11, 2012

The temperature could cause the error in Prime95
I would suggest checking the cooling solution that you use on your CPU. It shouldn't get that hot when running Prime95.

And, as long as you're inside the case, check the power and cooling for the video card (just to be sure).

Monitor the temps (CPU and GPU) to see if the BSOD's are related to temperature.
If you think they are, open the case and point a house fan (on high) into the case to see if that slows them down.

Bsod casued by ntoskrnl (nt+0x7cc40)

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