BSOD caused by driver ntoskrnl.exe

[nunomateus]

Hello,

I'm writing this post in order to ask your help regarding a BSOD thas has been happening in my computer in the last week.

I've seen the information with the program Bluescreenview and I can post the information:

LAST ONE
==================================================
Dump File : 040114-29530-01.dmp
Crash Time : 01-04-2014 17:58:08
Bug Check String : IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Bug Check Code : 0x0000004a
Parameter 1 : 00000000`770d132a
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`03b7aca0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\040114-29530-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 295.192
Dump File Time : 01-04-2014 17:59:37
==================================================
 
 
BEFORE
==================================================
Dump File : 040114-31371-01.dmp
Crash Time : 01-04-2014 17:48:52
Bug Check String : IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Bug Check Code : 0x0000004a
Parameter 1 : 00000000`76f9132a
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`03babca0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\040114-31371-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 295.184
Dump File Time : 01-04-2014 17:50:13
==================================================
 
BEFORE
==================================================
Dump File : 032514-66019-01.dmp
Crash Time : 25-03-2014 22:18:07
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff9a0`0224697e
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`012b8961
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\032514-66019-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 295.152
Dump File Time : 25-03-2014 22:20:28
==================================================
 
FIRST
==================================================
Dump File : 032314-40591-01.dmp
Crash Time : 23-03-2014 21:27:20
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 00000000`00000099
Parameter 2 : fffff8a0`0ed435d0
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\032314-40591-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 295.120
Dump File Time : 23-03-2014 21:29:07
==================================================

Can you help me understand what is the problem and how can I correct it?

Thank you in advance.

Best regards!


Nuno Mateus

 

[Brink]

Hello Nuno, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

 

[nunomateus]

Hello Brink!

Sorry for the initial post. Newbie!

I've done what is requested.

Uploading the debug file now!

In the expectation of your help, I send my best regards,


Nuno