Bsod cdd.dll

[RizzL]

So i just randomly blue screened for the first time on this computer and i have no idea what caused it. I'v been having this on going problem where my computer hangs/freezes and to fix it i have to replug both the SATA cable and the other cable into my HDD. This fixes my problem for about a week, then i will randomly freeze again but this is the first time iv had a BSOD and im not sure if these problems are related.

Prior to my blue screen i ran the windows memory test, which found no errors and schedueled my HDD to be checked and fixed for errors on boot which also found nothing so at this point im clueless as to why these things happend? The problem seems to only occur or get worse when my pc is lifted off the ground on my pc stand, for now i have it on my carpet which i know is bad because it collects dust and im not sure if that is rellevent but i thought i'd mention it.

I ran a system health check and the only failure was security centre tests, i also attached my bsod DMP




My specs are
Windows 7 premium 64 bit
8GB ram, 4x 2GB Kingstonm 2G-UGIMM
MOBO - ASUS P5N-D
GTX 260
Intel core 2 Duo E8500
HDD - WDC WD30 00FLGS-01F8U

If any more infomation is needed il post

 

[zigzag3143]

Memory corruption probably caused by asapci.sys yours is from 2005

Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).

 

[RizzL]

Thank you for your quick response. That link you gave me is for a different motherboard to the one i have, is that still ok to download?

Also my current ASACPI.SYS file has these dates;

Created : 23 ‎April ‎2012, ‏‎18:56:48
Modified : 16 ‎July ‎2009, ‏‎11:38:40

Sorry for the extra questions, i just want to be sure before i install anything mobo related

 

[zigzag3143]

Thank you for your quick response. That link you gave me is for a different motherboard to the one i have, is that still ok to download?

Also my current ASACPI.SYS file has these dates;

Created : 23 ‎April ‎2012, ‏‎18:56:48
Modified : 16 ‎July ‎2009, ‏‎11:38:40

Sorry for the extra questions, i just want to be sure before i install anything mobo related

Modified is correct. Anything newer than 2009 is fine

 

[RizzL]

Thank you for your quick response. That link you gave me is for a different motherboard to the one i have, is that still ok to download?

Also my current ASACPI.SYS file has these dates;

Created : 23 ‎April ‎2012, ‏‎18:56:48
Modified : 16 ‎July ‎2009, ‏‎11:38:40

Sorry for the extra questions, i just want to be sure before i install anything mobo related

Modified is correct. Anything newer than 2009 is fine

Hey thanks but if your saying what i have currently is correct then it cannot be the ASACPI.SYS causing my problems surely? Since you suggested it was because the file was from 2005 but its from 2009. I didn't touch the file or the links you gave me since they are for a different motherboard to the one i have and i asked if it was ok to download them? Anyway if its not the asacpi.sys causing my errors, any ideas what is?

Thanks for you help so far

 

[zigzag3143]

Thank you for your quick response. That link you gave me is for a different motherboard to the one i have, is that still ok to download?

Also my current ASACPI.SYS file has these dates;

Created : 23 ‎April ‎2012, ‏‎18:56:48
Modified : 16 ‎July ‎2009, ‏‎11:38:40

Sorry for the extra questions, i just want to be sure before i install anything mobo related

Modified is correct. Anything newer than 2009 is fine

Hey thanks but if your saying what i have currently is correct then it cannot be the ASACPI.SYS causing my problems surely? Since you suggested it was because the file was from 2005 but its from 2009. I didn't touch the file or the links you gave me since they are for a different motherboard to the one i have and i asked if it was ok to download them? Anyway if its not the asacpi.sys causing my errors, any ideas what is?

Thanks for you help so far

The only DMP you have uploaded has asacpi.sys from 2005 (see picture) if you have updated since then I have no DMP to reflect it.

 

[RizzL]

Hi, sorry i thought when i ran the bsod file system and collection app, that was the file i was meant to upload. I uploaded the Windows_NT6_BSOD_jcgriff2, is this of more use? sorry again.

 

[zigzag3143]

Hi, sorry i thought when i ran the bsod file system and collection app, that was the file i was meant to upload. I uploaded the Windows_NT6_BSOD_jcgriff2, is this of more use? sorry again.

Still memory corruption still have asacpi.sys 2005 installed.

 

[RizzL]

Thanks for your reply, are those drivers ok to use on my p5n-d motherboard? Also is it this what is causing this computer to freeze aswell as blue screen? Or is this just the cause of the bluescreen?

 

[zigzag3143]

Thanks for your reply, are those drivers ok to use on my p5n-d motherboard? Also is it this what is causing this computer to freeze aswell as blue screen? Or is this just the cause of the bluescreen?

As far as I know they all use the same, but check to make sure. No idea if the asacpi.sys is causing it but we cant find out until it is resolved.

 

[RizzL]

Ok iv done that and installed the new asacpi.sys.
http://i.imgur.com/kNpna.jpg
Is there any infomation you need or what is the next step to pin point the cause of the freezes? Thanks

 

[zigzag3143]

Ok iv done that and installed the new asacpi.sys.
http://i.imgur.com/kNpna.jpg
Is there any infomation you need or what is the next step to pin point the cause of the freezes? Thanks

Good now we wait to see if you crash. If so upload the DMP file.

 

[RizzL]

MY pc just froze again but this time just before the freeze it gave me like the grain effect where my mouse would be, then froze completely. I just checked my DMP file and its still shows the same date as the one i uploaded before, i uploaded it anyway

 

[zigzag3143]

MY pc just froze again but this time just before the freeze it gave me like the grain effect where my mouse would be, then froze completely. I just checked my DMP file and its still shows the same date as the one i uploaded before, i uploaded it anyway

Asacpi.sys need I say more. This crash is from April 12, we need the new ones.

 

[RizzL]

MY pc just froze again but this time just before the freeze it gave me like the grain effect where my mouse would be, then froze completely. I just checked my DMP file and its still shows the same date as the one i uploaded before, i uploaded it anyway

Asacpi.sys need I say more.

Thats because its the same DMP as before? There was no updated DMP after my freeze, unless its not supposed to update? Also i already showed you my screenshot where the date clearly says 2009. Any ideas why the dmp says 2005?

I think i didnt get a new DMP because i had to turn my computer off manually. Since if i dont, my PC will just freeze, no BSOD, no restart, no matter how long i leave it frozen

 

[RizzL]

Froze again, no updated dmp, no bsod, just a freeze. Any ideas? Sorry for the double post

 

[zigzag3143]

Froze again, no updated dmp, no bsod, just a freeze. Any ideas? Sorry for the double post

So no more crashes just freezes? If so

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

 

[RizzL]

Yes, just freezes. There is no set pattern either, i can just be on my desktop or in a game, or browsing the web and will freeze randomly forcing me to hard restart.

 

[writhziden]

You have a number of:

Log Name:      System
Source:        Service Control Manager
Date:          5/18/2012 11:15:59 AM
Event ID:      7000
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Matt-PC
Description:
The NVIDIA Update Service Daemon service failed to start due to the following error: 
The service did not start due to a logon failure.

Log Name:      System
Source:        Service Control Manager
Date:          5/18/2012 11:15:59 AM
Event ID:      7038
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Matt-PC
Description:
The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
Logon failure: the specified account password has expired.

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

You also have:

Log Name:      Application
Source:        Microsoft-Windows-CAPI2
Date:          5/18/2012 5:21:27 AM
Event ID:      4107
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Matt-PC
Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

More information about event 4107 and a solution can be found at Event ID 4107 or Event ID 11 is logged in the Application log in Windows and in Windows Server


None of the above appear to be causing your freezes, but fixing them is a good place to start.

 

[RizzL]

Fixed both those errors, Should i just wait for a freeze? Or is there anything else we can do to pin point the cause? Thanks for your help