BSOD continuously (Totally clueless about anything)

[sqenix]

Hi anyone can help me out to identify the problem/cause resulting in my frequent BSOD?

I'm currently using Intel core 2 quad Q8400 2.66 ghz with 4gb ram.

And i've attached the dump files.

If there's any more information that is needed please tell me and i will post them.

P.S: i'm totally clueless about this BSOD thing. So i might need clearer explanations. Sorry and thank you in advance.

 

[badkarma11]

Welcome to the forums. Please go to the user control panel (User CP) at the top of the screen and fully fill out your system specs there. That information is very important for troubleshooting even before dumps. Also, what is the history? Is this a computer that worked OK and then suddenly started with the BSODs? Did you change something (hardware or software) recently and then the BSODs happened. Stuff like that, as much information as possible.
Thank you.

 

[sqenix]

I've updated my specs but due to it being a custom made computer, i'm not very sure about a few of my specs. As for the history, the computer might have BSOD once in a few months before i bought my monitor. After which, the BSOD starts happening rapidly. Sometimes it happen once a day/2days but sometimes it happens continuously, the moment u boot up a few minutes it crash. I've not change any hardware but i've downloaded many software.

 

[sqenix]

If there's anything else you would like me to attach in this thread please let me know.

 

[sqenix]

bump

 

[Arc]

In the absence of badkarma11, may I have a look?

....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff880031856a8, fffff88003184f00, fffff80002a61112}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
[COLOR=Red][B]Probably caused by : Ntfs.sys[/B][/COLOR] ( Ntfs!NtfsDeleteFcb+32e )

Followup: MachineOwner
---------

Do the following things:

1. Reseat the sata and power.
2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
3. Seatool for dos: SeaTools | Seagate download
   Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Let us know the results.

 

[badkarma11]

Thank you Arc, I've been offline for a bit. squenix, good specs and Arc can better guide you on the dumps. His advice is always very good, he is an experienced troubleshooter while I am still learning. I will keep an eye on this thread and add information if necessary.

 

[sqenix]

i've reseated the sata and power but i'm currently stuck at step 2 as i got an "access denied as you do not have sufficient privileges. You have to invoke this utility in elevated mode" message after typing chkdsk C: /F /R in the command prompt

 

[sqenix]

Oh and for step 3, by "long test" do you mean "long generic" or "Fix all > long"

 

[Arc]

for step two, search cmd.exe in start menu, right click on it and run as administrator. then type in the command.

for step three, go for the fix all option.

 

[sqenix]

ok i'll do it and post it asap

 

[sqenix]

So far. Step 1 and step 2 are completed. I've run chkdsk / f /r without any error or bad readings. Currently running the seagate tool's long fix

 

[sqenix]

Erm.. I've done all the test. There's nothing wrong. Chkdsk run and show 0 bad errors and Seatools- FixAll (Long) test shows a passed.

 

[Arc]

Well done.

Now observe your system. If it crashes again, let us know.

 

[sqenix]

ok. i'll sit back and observe first. Thanks for those advice anyway

 

[sqenix]

My computer is experienced BSOD again. Do you need me to upload the new dump files?

 

[Arc]

Yes, you are to, if you want

 

[sqenix]

Alright, I've uploaded the new dump files as well as uploaded a notepad text containing information of all recent BSOD crashes extracted form bluescreenview. Hope to see ur reply and help soon. Thanks again in advance

 

[Arc]

squnix, first of all you uninstall Norton, and use Microsoft Security Essentials - Free Antivirus for Windows.

Then, if it still crashes, start finding the causes in hardware. First, test the RAM modules:
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[sqenix]

Okay. I've uninstalled norton and installed the new antivirus. I'll observe if it continues to crash first. Thanks