BSOD Crash after logging in.

[FuNkYBoY]

OK
Sorry for the late reply.
Attatched is a dump of a few from the past week.. the most RECENT one in the zip is the one that was taken after i followed the instructions for the "Driver Verifier"
Please let me know asap whats the GO? Thanks!

 

[FuNkYBoY]

Ahh!
Wait a second i just got a whole new crash error.
After posting my last comment through Safe Mode.. i rebooted and let windows load normally.
Logged in and as the "Windows login sounds" played i got a BSOD with the following.

 

[FuNkYBoY]

Gonna do a system restore because i'm noticing that as i try to load windows updates, the machine just wants to crash more and more.
It's really getting to the stage that i feel i should just reformat and start again.. BUT who's to say these crashes wont just simply happen again after a reinstall due to the fact if its drivers for certain things, they will just fail again?

 

[reventon]

It's really getting to the stage that i feel i should just reformat and start again.. BUT who's to say these crashes wont just simply happen again after a reinstall due to the fact if its drivers for certain things, they will just fail again?

If you do reformat then do not install any programs/drivers immediately after you reformat (windows inbuilt drivers can keep your system running by themselves) - install them one at a time over the course of a week (or more) and see when you start to get problems.

I will look at your dump files soon.

 

[reventon]

Hi,

[FONT=lucida console]
BugCheck 1E, {ffffffff[COLOR=Blue]c0000005[/COLOR], fffff80003740795, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( [COLOR=Red]nt!HvpFindFreeCellInThisViewWindow+45[/COLOR] )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 3B, {[COLOR=Blue]c0000005[/COLOR], fffff800036f8795, fffff88007545d10, 0}
Probably caused by : ntkrnlmp.exe ( [COLOR=Red]nt!HvpFindFreeCellInThisViewWindow+45[/COLOR] )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1E, {ffffffff[COLOR=Blue]c0000005[/COLOR], fffff800036ee795, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( [COLOR=Red]nt!HvpFindFreeCellInThisViewWindow+45[/COLOR] )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1E, {ffffffff[COLOR=Blue]c0000005[/COLOR], fffff800036e8795, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( [COLOR=Red]nt!HvpFindFreeCellInThisViewWindow+45[/COLOR] )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1E, {ffffffff[COLOR=Blue]c0000005[/COLOR], fffff80003742795, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( [COLOR=Red]nt!HvpFindFreeCellInThisViewWindow+45[/COLOR] )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/FONT]

All Memory Corruption Errors - still all crashing on the same instruction nt!HvpFindFreeCellInThisViewWindow+45

Some things I noticed this time around:

1. You have Avast installed. We have seen that cause BSODs before so I recommend you uninstall it to be safe

Download the Avast Removal Tool (ART) from here -> save to desktop.

Boot into SAFEMODE - NO Networking. Then go to desktop, RIGHT-click on the ART icon and select Run as Administrator.

When complete - re-boot.

Install MS Security Essentials --> http://www.microsoft.com/Security_Essentials/

Then reset the Windows Firewall to its default settings -
START -> type cmd.exe -> right-click -> run as administrator -> type netsh advfirewall reset press enter

2. You have Daemon Tools and SPTD.sys installed - same thing applies there; we have seen it cause BSODs so uninstall it to make sure it is not the problem

Remove Daemon Tools normally, then run this SPTD installer and select the Uninstall option: DuplexSecure - Downloads

3. The following drivers:

[FONT=lucida console]
[B][COLOR=Red]AsIO.sys[/COLOR][/B]     Mon Aug 03 19:03:16 [COLOR=Black]2009[/COLOR]
[B]nvoclk64.sys[/B] Wed Sep 05 14:26:33 [COLOR=Red]2007[/COLOR]
[/FONT]

Top one is part of various ASUS Hardware Monitoring and Overclocking software - remove any of that software that you have.

Bottom one is part of Nvidia's nTune. Try updating the software first, and we will see how it goes. Remove it if you never use it.

4. With all the mention of memory corruption there is a chance that the RAM is faulty. Have you run a full memtest yet? (not the Windows one)

Memtest - Instructions:

Download the ISO (or the .exe for USB drives) from here Memtest86+ - Advanced Memory Diagnostic Tool

Then (if you have chosen the ISO) burn the ISO using ImgBurn: The Official ImgBurn Website

Boot from the CD/USB and run the test (at least 7 passes per test) with only one stick of RAM in place at a time.

It is a time consuming process but it is the only way to be sure it isn't a RAM fault.

For your final test, run the test with all the RAM in place.

5. I re-read the entire thread and you mention O/Cing your PC. Undo all overclocking that you have done - both to the CPU and GPU.

6. If all of the above fails to stop the BSODs then run a graphics stress test to see if your graphics card is faulty.

FurMark Setup:
Download from here: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

7. I note that you thought your PSU could be causing the issue. I think this is unlikely given the similarity of the BSODs (with a faulty PSU they are usually all over the place). I would like to know what model you are using anyway.

Regards,
Reventon

 

[FuNkYBoY]

"2. You have Daemon Tools and SPTD.sys installed - same thing applies there; we have seen it cause BSODs so uninstall it to make sure it is not the problem

Remove Daemon Tools normally, then run this SPTD installer and select the Uninstall option: DuplexSecure - Downloads"

I've been able to remove the Daemon tools as per the normal uninstall.
Though windows reported the program as not being installed correctly afterwards?

I then went to the next step of downloading the SPTD.sys installer and running that for my version of windows but when i run the file it comes up saying its "not a valid win32 application"
I tried both the 32bit and 64bit version with the same error, so i cannot run that program to uninstall the SPTD.sys file.

"5. I re-read the entire thread and you mention O/Cing your PC. Undo all overclocking that you have done - both to the CPU and GPU."

Yes that's correct, i "tried".. nothing ever saved and everything is at default settings.


nvoclk64.sys Wed Sep 05 14:26:33 2007
The nVidia ntune software i've been running this for a long time now, well before any of these BSOD's ever showed up.
Only reason i run it, is because the default nVidia software/drivers fails to actually turn my GPU fan on to the correct speed when the GPU starts to get hot.. nTune allows me to take manual control of the fan speed so i can set a % for it for when the GPU is at certain tempreatures.

There's no "current" version that i am aware of, i have searched multiple times and i think that the nVidia dev's have not bothered to make a Win 7 64bit as of yet.

 

[FuNkYBoY]

"7. I note that you thought your PSU could be causing the issue. I think this is unlikely given the similarity of the BSODs (with a faulty PSU they are usually all over the place). I would like to know what model you are using anyway."

my PSU is a Silverstone 660W PSU.

One thing a bit off topic to power supply but made me think of that because of friends experiences is with my DVD Drive lately, it has been acting weird, occasionally it will not take a DVD/CD when i put it in there, it spits it back out straight away.
It's only happened once now but, i noticed the other day it was making strange noises and having problems spinning the Discs up.

I also noticed sometimes with my machine after a crash or a straight cold boot, my fans will speed up and slow down over and over again, nothing will post to my screen and the machine will not go any further.
I have to either restart a couple of times or power the machine down and start again.
Once again this is not common and does not happen "all the time"

 

[reventon]

There is an update for nTune but they do not call it nTune anymore. See if it does what you need it to.

You can find it here: NVIDIA DRIVERS 6.06

I am really suspicious of nTune because I know it includes software that modifies how Windows deals with program windows and other GUI aspects.

And notice again what the instruction is that crashes each time: nt!HvpFindFreeCellInThisViewWindow+45

The mention of Find Free Cell In this View Window sounds pretty GUI to me.

 

[FuNkYBoY]

Cool thanks mate i'll try those other ones instead..
Hopefully by removing a few things and getting drivers and what not up to date or to the correct ones, these problems should go away.
The ram i'm currently running is Corsair XMS 4GB (2x2GB) Twin-X DDR2 800Mhz ram.
I know my board supports up to DDR 1066Mhz, so once i do some tests, if the ram does show signs of corruption i'll upgrade it to that.. Any suggestions on good stable RAM? or do they end up all being the same in the end..

 

[reventon]

The ram i'm currently running is Corsair XMS 4GB (2x2GB) Twin-X DDR2 800Mhz ram.
I know my board supports up to DDR 1066Mhz, so once i do some tests, if the ram does show signs of corruption i'll upgrade it to that.. Any suggestions on good stable RAM? or do they end up all being the same in the end..

Corsair is pretty good - just return it to Corsair for a replacement if you find faults in the memtest.

 

[FuNkYBoY]

OK Back again
Well i've managed to update a few things since my last post and for quite awhile there, stem the flow of the BSOD's.. but today its back again.
Couple of days ago i updated my sound card drivers from creative to the latest.
Over the past 2 days ive done the most windows updates.
Today i was playing a music video and at the same time i choose to install Lowerping v1.9 which is a proxy program for a game i play.. now this program has never caused me issues in the past so getting a BSOD at the same time i installed that feels like its still to do with something else..

Its still the usual 0x3b and 0x1e errors.
So fair enough i reboot, get back into windows and within about 30seconds of being in windows i get a BSOD again.
The first one today was a "System service exception" and a 0x3b error.. the 2nd one was a 0x1e error.

I haven't had the time to run a complete test of the memory as of yet but it just seems strange i'd go for more than a week without an issue then bam its back again..

 

[Jonathan_King]

Please enable driver verifier: http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads


...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 13 20:22:55.568 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:15.675
BugCheck 1E, {ffffffffc0000005, fffff800036f4795, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!HvpFindFreeCellInThisViewWindow+45 )
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  services.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 13 20:17:21.665 2010 (UTC - 4:00)
System Uptime: 0 days 0:44:06.771
BugCheck 3B, {c0000005, fffff800036e7795, fffff8800acfbd10, 0}
Probably caused by : ntkrnlmp.exe ( nt!HvpFindFreeCellInThisViewWindow+45 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  LP.exe
[/font]

 

[FuNkYBoY]

Hey mate, i mentioned in an earlier post that i cannot remove sptd.sys with that SPTD uninstaller, it wont allow me to install on my system..

 

[ttran]

Please remove Deamon tool first. Then turn on the File you download from the website that Jonathan King provide and click the option: "Uninstall", simply like that. Also, I want to corrected what you said, I think You might misunderstood the tool, you use the tool to remove sptd.sys (I saw you use the work "install" above..it's wrong).

 

[Jonathan_King]

What happens? Does it give an error message?

A screenshot might be helpful.

http://www.sevenforums.com/general-...ed-method-uploading-posting-screen-shots.html

 

[FuNkYBoY]

OK All good with the sptd.sys removal now.
I was able to run it properly this time and get the option to "uninstall"
I think it may have been avast antivirus program last time causing the problem where i could not load that file.. ?

So with that out of the way, any more crashes from here on are more likely ram because i've eliminated all possible causes of driver issues going off previous crash dumps etc.

Atm i haven't had a crash since 15/7/10 @ 8:03PM (AEST Time) which is likely relating to the sptd.sys file which i removed about 5mins ago.

That crash dump is attached.

Thanks for your help so far guys, been going on awhile but slowly getting there

 

[Capt.Jack Sparrow]

Hello,

Is your Driver Verifier still running ?? First update your Razer MMO Gaming Mouse http://www.razersupport.com/index.php?_m=downloads&_a=view it's dated 2008 lets make that up to date. Then Update your Creative Audio Driver i.e. ctac32k.sys Creative Worldwide Support

Also there is ReadMemory error: Cannot get nt!KeMaximumIncrement value. A possible issue with Memory or Page File. Download MemTest86+ and run 6 passes. And disable the Page File reboot the System.

Hope this helps,
Captain

 

[FuNkYBoY]

Does Driver Verifier turn it self off after the first crash? I'm not to sure if it is or isn't running still.

I don't have a razer mouse? so thats got me a bit confused, i do have a Steelseries WoW MMO Mouse??? Maybe they use similar drivers?
I also updated to the latest Creative sound drivers about 5 or so days ago?? There's nothing newer on the website for me to update to.

I'll have to run the memtest this mon night when i get time, as i mentioned that was the last thing i was going to do after removing all over issues thus far..
Or
Is that what has showed up in the last minidump i attached?

 

[reventon]

Hi,

The latest minidump is more of the same old, same old.

BUGCHECK SUMMARY

[FONT=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul 15 22:01:32.711 2010 (GMT+12)
System Uptime: 0 days 0:03:14.818
BugCheck 1E, {ffffffffc0000005, fffff800036fc795, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!HvpFindFreeCellInThisViewWindow+45 )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  services.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]

The "Razer" driver the Captain mentioned was this one:

[B]Mo3Fltr.sys[/B]  Thu Sep 18 14:50:37 [COLOR=Red]2008[/COLOR]

It appears to be part of Razer products as well as your Steelseries mouse. Obviously update from Steelseries.

If that is the latest Audio drivers then do not worry about that.

I am curious to know how the memtest goes.

I also noticed that none of the BSODs are VERFIER ENABLED - meaning that you need to activate Driver Verifier ASAP

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

 

[jcgriff2]

Is there a 3rd party firewall present, given the 0xc0000005 exceptions found in the dumps?

NIS, N360, KIS, McAfee, Zone Alarm, COMODO, etc...?

Regards. . .

jcgriff2

.