Solved BSOD Crash After startup about 5mins after.

[Jonathan_King]

The MSINFO32 will tell us whether SP1 is installed or not.

The tests will tell us if you have a hardware issue.

 

[AngryCircle]

The MSINFO32 will tell us whether SP1 is installed or not.

The tests will tell us if you have a hardware issue.

i dont know what im looking for in the msinfo 32 then.

its deffo installed, as ive checked in windows update to show any hidden updates, and theres nothing in there. Also ive checked for updates and SP1 is not there.

 

[Dave76]

Type msinfo32 in your start button search box, when 'System Information' opens you should see something like this on the right side:

OS Name ---------- Microsoft Windows 7 Home Premium
Version -------------6.1.7601 Service Pack 1 Build 7601

The above underlined info is what you are looking for.


Let us know if you have any questions about the hardware tests.

 

[AngryCircle]

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600


thats what is there.

but surely i should still be able to see the update in windows update or when i check for them??.

 

[Dave76]

That is telling you that SP1 is not installed.

Run the tests Jonathan mentioned, finding the cause of your crashes may let you install SP1.

 

[AngryCircle]

That is telling you that SP1 is not installed.

Run the tests Jonathan mentioned, finding the cause of your crashes may let you install SP1.

i've almost finished the stress test at the moment. So far no errors.

 

[Jonathan_King]

Sounds good so far. Be sure to run the other Prime95 tests, as well as the Memtest86 test.

 

[AngryCircle]

Sounds good so far. Be sure to run the other Prime95 tests, as well as the Memtest86 test.

im doing the prime one now.

ill have to do the memtest tonight.

the prime one has been running 6hours without errors so its not my CPU

 

[AngryCircle]

Hello. Ok so i have done both tests. Prime went perfect no errors. the memtest I've posted a picture of what was on the screen as i was not sure if its good/bad. Its been attached to the first post and here.

 

[Dave76]

That is showing 28,160 errors, one error is too many.

Did you run the memtest86+ with all RAM cards installed?

First can you enter your System Specs in the drop box on the lower left of any of your posts. This will help with troubleshooting.

Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.

For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums


Go to your BIOS and tell us what the CPU, RAM and North Bridge (NB) voltages are.

 

[AngryCircle]

Ok here are those screenies you asked for.

Can you please guide me on getting the other info you have asked for, thank you.

 

[Dave76]

First, will need the system information, is it OEM like Dell, HP, Acer etc, or a custom build?

Any other info will help.

 

[AngryCircle]

Ok Its a ADVENT Centurion CBE 1401 Somthing or other. and its classed a gaming computer. Its not a custom build no.

Also i have a question. here is a screenshot of a process that is beginning to piss me off. it slows my computer down like crazy, it's called 'trustedinstaller.exe' its using like 50% of my CPU and its stopping me from playing any games at all because its making the CPU bottleneck. This is only happening recently.

 

[Dave76]

Is this you system.
View attachment 152227

 

[AngryCircle]

yes thats my pc. That warranty for hardware only?

 

[Dave76]

Having trouble finding any information on it, so can't tell you much about it.

You will have to ask Advent or where you bought it about the warranty.

I'll try and find where the voltage info is at in your BIOS.
Do you have a motherboard manual?
Look in the BIOS section it should tell you where to find the RAM voltage and CPU NB voltage.

I'll post here if I find anything.

 

[AngryCircle]

Having trouble finding any information on it, so can't tell you much about it.

You will have to ask Advent or where you bought it about the warranty.

I'll try and find where the voltage info is at in your BIOS.
Do you have a motherboard manual?
Look in the BIOS section it should tell you where to find the RAM voltage and CPU NB voltage.

I'll post here if I find anything.

i dont have a manual no. sorry.

Just so you know the bluescreen has stopped showing up as regular as it used to. i havent had BSOD for about 1-2days now.

 

[Dave76]

That is good news, those RAM errors will need to be looked at or you will have more problems.

You can D/L your motherboard manual here: Foxconn A7VMX-K
Scroll down to where is says 'Motherboard Manual'


In chapter 3, page 27, Fox Central Control Unit - Voltage Options.

In Your BIOS you will see:
CPU Voltage
Memory Voltage
NB Voltage
HT/SB Voltage

Post the voltage for the 'Memory Voltage' and 'NB Voltage'

The default NB voltage is 1.10v, you need to increase this to 1.20v.

Go to your BIOS.
When the system is booting up you will see a screen with "Press <DEL> to enter Setup", press DEL (the Delete key) repeatedly until it goes to the BIOS page, same that's in the manual.
Select 'Fox Central Control Unit'
Select 'Voltage Options'
Select 'NB Voltage Controls'
Select the +100mV

This will give you 1.20V for the NB (North Bridge) memory controller, this will help the RAM run stable.
Run Memtest86+ again, for 7 passes or overnight. If you get any errors, red lines across the screen, you can stop the test and post the results here.

 

[AngryCircle]

Hey i changed the voltage as you asked.

i then run the test and within 2seconds all the read line were shown and about 4 tests through there was about 4000 errors lol... damm.

 

[Dave76]

This is not unusual, we may have to bump the voltage a couple of times.
From +28,000 errors to 4,000 errors, we are making progress.

Go to BIOS again:
Select 'NB Voltage Controls'
Select the +200mV

This will give you 1.30V for the NB.

Then go to 'Memory Voltage Control'
Select the +50mV

This will give you 1.85V for the RAM.

Run Memtest86+ again, for 7 passes or overnight. If you get any errors, red lines across the screen, you can stop the test and post the results here.