BSOD Crashes :(

[zameerul7]

Hi..

I have attached my dump files ... i am so worried about this BSOD that may corrupt my files... please help me out...

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {40000000410, 2, 0, fffff88006da5e11}

*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by : [COLOR="Red"][B]SynTP.sys[/B][/COLOR] ( SynTP+59e11 )

Followup: MachineOwner
---------

0: kd> lmvm SynTP
start             end                 module name
fffff880`06d4c000 fffff880`06dcb000   SynTP    T (no symbols)           
    Loaded symbol image file: SynTP.sys
    Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
    Image name: SynTP.sys
    Timestamp:        Wed Apr 24 10:04:23 2013 (5177288F)
    CheckSum:         00080F88
    ImageSize:        0007F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

See if an updated driver for the Synaptics Touch Pad is available for your Envy from the HP manufacturer website:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=4041402

fffff880`04accd00  fffff8a0`0081e190
fffff880`04accd08  fffff880`049b3466Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR="red"][B]klif.sys[/B][/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
 klif+0x93466
fffff880`04accd10  00010000`00022073

All anti-malware/anti-virus products can and do cause BSOD's on some systems, with the exception of Microsoft Security Essentials. In your case Kaspersky is contributing to the issue - uninstall it and replace it with MSE.

 

[Mayank Parmar]

open device manager.
click on VIEW in the menu bar and check the option 'Show Hidden Devices'.
now in the the list of devices expand 'Non-Plug And Play Devices'.
see if you have anything there with yellow or red mark!

 

[zameerul7]

@golden : thank you for suggestion... between my synaptics drivers are all updated i guess ... i ll try uninstalling kaspersky... so how far is MSE is good compared to kaspersky? any idea??

 

[zameerul7]

@Mayank : what if i find any yellow or red mark?

 

[Golden]

Everyone has their own opinion on which antivirus is best....however it is irrefutable that MSE does not cause BSOD's.

 

[Mayank Parmar]

mostly uninstalling is the best to do in such case, but if you can let us know if you see any such devices then it will be easier to say what needs to be done.