blackjancsi
New member
- Local time
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- Messages
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Hello,
Important: I posted thishttp://www.techsupportforum.com/for..._failure-ntkrnlpa-exe-604967.html#post3464839 here as well, so please bump it with a short message (e.g. "processing") to avoid people working on it in parallel!
Hello,
I have a mean case of BSOD, a few times per day, usually happening during sleep of the laptop. I had some early after I started using my laptop on 1st July this year, and I now have them again since I upgraded my graphics driver to the latest version. However, I would not like to roll back to the previous one, because it had a lot of problems (e.g. OpenGL did not work) which the new one has solved. I suspect it is a driver crash, but don't have the required level of expertise to figure out where to go. I used BlueScreenView (which identified ntkrnlpa.exe as the culprit), and activated verifier, but that's as far as my skill tree reaches.
Please have a look and advise me on how to proceed.
Best regards,
Janos
ps: answers to the requested questions:
Important: I posted thishttp://www.techsupportforum.com/for..._failure-ntkrnlpa-exe-604967.html#post3464839 here as well, so please bump it with a short message (e.g. "processing") to avoid people working on it in parallel!
Hello,
I have a mean case of BSOD, a few times per day, usually happening during sleep of the laptop. I had some early after I started using my laptop on 1st July this year, and I now have them again since I upgraded my graphics driver to the latest version. However, I would not like to roll back to the previous one, because it had a lot of problems (e.g. OpenGL did not work) which the new one has solved. I suspect it is a driver crash, but don't have the required level of expertise to figure out where to go. I used BlueScreenView (which identified ntkrnlpa.exe as the culprit), and activated verifier, but that's as far as my skill tree reaches.
Please have a look and advise me on how to proceed.
Best regards,
Janos
ps: answers to the requested questions:
Code:
· OS - Vista/ Windows 7 ?
Win 7 Professional
· x86 (32-bit) or x64 ?
x86
· What was original installed OS on system?
same
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
OEM
· Age of system (hardware)
4 months
· Age of OS installation - have you re-installed the OS?
no
· CPU
Intel Core i7 CPU L640 @ 2.13 GHz 2.13 GHz
· Video Card
Intel HD graphics, driver version 8.15.10.2413
· MotherBoard
HP EliteBook2540p
· Power Supply - brand & wattage
HP EliteBook2540p
· System Manufacturer
HP
· Exact model number (if laptop, check label on bottom)
HP EliteBook2540p / WK303EAMy Computer
- Computer Manufacturer/Model Number
- HP2540p / WK303EA
- OS
- Windows 7 Professional SP 1
- CPU
- Intel Core i7 CPU L640 @ 2.13 GHz 2.13 GHz
- Motherboard
- HP 2540p
- Memory
- 4 GB
- Graphics Card(s)
- Intel HD graphics
- Sound Card
- Intel display audio / IDT High definition Audio CODEC
