BSOD Driving me Crazy. Plz Help

[brushrop03]

I've gotten the BSOD 3 times this morning. No idea what's going on. For the past week or so i've gotten it once or twice.

New computer. Only 3-4 months old.
Fresh Install of the OS 3 months ago with my own Win 7 disc.

I was also having BSOD issues when I first installed the OS on my new computer. Then I went about a month without any issue.

Thanks

 

[brushrop03]

Hi guys. Any help/suggestions?

 

[usasma]

I strongly suspect a problem with your Kaspersky Internet Security as being the most likely cause of your problems. There are other issues to investigate, but the Kaspersky stands out in my mind because of it's presence in the first (oldest) memory dump.

Here's a listing of the older drivers that were present when the crash occurred:
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:

[FONT=lucida console]
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA) - Windows Update will handle this one
klim6.sys       Thu Apr 22 11:07:24 2010 (4BD0662C)
nvpciflt.sys    Wed Nov 17 17:08:33 2010 (4CE45261)
kl1.sys         Wed Jun 09 09:34:19 2010 (4C0F985B)
nusb3xhc.sys    Thu Nov 18 20:34:25 2010 (4CE5D421)
nusb3hub.sys    Thu Nov 18 20:34:24 2010 (4CE5D420)
igdkmd64.sys    Mon Nov 29 00:23:11 2010 (4CF338BF)
HECIx64.sys     Tue Sep 21 12:59:04 2010 (4C98E458)
pneteth.sys     Thu Sep 02 17:49:45 2010 (4C801BF9)
NETwNs64.sys    Tue Nov 09 06:16:31 2010 (4CD92D8F)
JME.sys         Wed Nov 10 05:07:14 2010 (4CDA6ED2)
jmcr.sys        Mon Dec 06 02:55:51 2010 (4CFC9707)
SynTP.sys       Thu Feb 11 21:45:12 2010 (4B74C0B8)
klmouflt.sys    Mon Nov 02 11:26:06 2009 (4AEF081E)
RTKVHD64.sys    Fri Oct 29 06:08:38 2010 (4CCA9D26)
IntcDAud.sys    Fri Oct 15 04:28:17 2010 (4CB810A1)
cpuz135_x64.sys Tue Nov 09 08:33:36 2010 (4CD94DB0)
000.fcl         Fri Sep 26 09:11:22 2008 (48DCDF7A)
kl2.sys         Wed Jun 09 09:24:47 2010 (4C0F961F)
nvlddmkm.sys    Wed Nov 17 17:07:52 2010 (4CE45238)
nvBridge.kmd    Wed Nov 17 17:04:42 2010 (4CE4517A)
klif.sys        Fri Oct 01 03:28:56 2010 (4CA58DB8)
[/FONT]

http://www.carrona.org/dvrref.html#amdxata.sys
http://www.carrona.org/dvrref.html#klim6.sys
http://www.carrona.org/dvrref.html#nvpciflt.sys
http://www.carrona.org/dvrref.html#kl1.sys
http://www.carrona.org/dvrref.html#nusb3xhc.sys
http://www.carrona.org/dvrref.html#nusb3hub.sys
http://www.carrona.org/dvrref.html#igdkmd64.sys
http://www.carrona.org/dvrref.html#HECIx64.sys
http://www.carrona.org/dvrref.html#pneteth.sys
http://www.carrona.org/dvrref.html#NETwNs64.sys
http://www.carrona.org/dvrref.html#JME.sys
http://www.carrona.org/dvrref.html#jmcr.sys
http://www.carrona.org/dvrref.html#SynTP.sys
http://www.carrona.org/dvrref.html#klmouflt.sys
http://www.carrona.org/dvrref.html#RTKVHD64.sys
http://www.carrona.org/dvrref.html#IntcDAud.sys
http://www.carrona.org/dvrref.html#cpuz135_x64.sys
http://www.carrona.org/dvrref.html#000.fcl
http://www.carrona.org/dvrref.html#kl2.sys
http://www.carrona.org/dvrref.html#nvlddmkm.sys
http://www.carrona.org/dvrref.html#nvBridge.kmd
http://www.carrona.org/dvrref.html#klif.sys

BSOD BUGCHECK SUMMARY

[FONT=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\072311-6770-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat Jul 23 11:30:41.800 2011 (UTC - 4:00)
System Uptime: 0 days 0:19:06.753
BugCheck F4, {3, fffffa8007c1b850, fffffa8007c1bb30, fffff800031d1f40}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`07c1b850 fffffa80`07c1bb30 fffff800`031d1f40
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\072311-9874-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat Jul 23 11:08:22.214 2011 (UTC - 4:00)
System Uptime: 0 days 21:49:33.166
BugCheck F4, {3, fffffa8007c25b30, fffffa8007c25e10, fffff80003191f40}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`07c25b30 fffffa80`07c25e10 fffff800`03191f40
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\071011-9126-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jul 10 08:01:18.311 2011 (UTC - 4:00)
System Uptime: 0 days 21:09:57.263
BugCheck F4, {3, fffffa8007293b30, fffffa8007293e10, fffff800031e8f40}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`07293b30 fffffa80`07293e10 fffff800`031e8f40
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\070911-7144-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat Jul  9 10:33:58.514 2011 (UTC - 4:00)
System Uptime: 2 days 11:49:53.068
BugCheck F4, {3, fffffa8007cbfb30, fffffa8007cbfe10, fffff80003195f40}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`07cbfb30 fffffa80`07cbfe10 fffff800`03195f40
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\070611-8689-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Wed Jul  6 22:43:30.871 2011 (UTC - 4:00)
System Uptime: 0 days 0:53:42.823
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : kl1.sys ( kl1+121abc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_kl1+121abc
Bugcheck code 00000050
Arguments ffffffff`ffffffd0 00000000`00000001 fffff800`02edc1b2 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061311-8065-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon Jun 13 11:40:18.898 2011 (UTC - 4:00)
System Uptime: 6 days 0:26:17.665
BugCheck F4, {3, fffffa800725bb30, fffffa800725be10, fffff80002fdaf40}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`0725bb30 fffffa80`0725be10 fffff800`02fdaf40
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/FONT]

 

[brushrop03]

Thanks i'll go through it sometime today.

I clicked on a few just to see and I have a question. What should I do about Kaspersky drivers? I didn't realize they could be downloaded individually...

edit: and this is more for my general knowledge, but how do "older" drivers cause problems such as these and what's the best way to keep up with the updates?

 

[usasma]

They can't be downloaded individually (well, not easily at least) But the table is structured to identify individual drivers rather than problem programs. I've gotta figure out a way to spell this out in the table without making it too long.

Older drivers are more likely to cause problems - but are not inherently "bad".
In general, older drivers can be bad in several ways (as can newer drivers, they're just less likely to be bad):
- incompatibility (weren't designed with the OS in mind)
- corrupted files
- aged design (skipped some step that's crucial to a particular version of a particular OS)

As for Kaspersky (and other A/V products) - they are paid for, so you usually have to pay to update them to the latest version. That being the case, we usually recommend TEMPORARILY removing the antivirus and replacing it with a free version. Then, when the troubleshooting is done, you can reinstall the paid for antivirus and update it normally and it should work OK.

I've tried all sorts of driver updaters and never have found a satisfactory solution.
What I do now is....nothing.
I update drivers:
- when problems appear with my system
- when Service Packs are released
- when I have trouble with Windows Updates

 

[brushrop03]

They can't be downloaded individually (well, not easily at least) But the table is structured to identify individual drivers rather than problem programs. I've gotta figure out a way to spell this out in the table without making it too long.

Older drivers are more likely to cause problems - but are not inherently "bad".
In general, older drivers can be bad in several ways (as can newer drivers, they're just less likely to be bad):
- incompatibility (weren't designed with the OS in mind)
- corrupted files
- aged design (skipped some step that's crucial to a particular version of a particular OS)

As for Kaspersky (and other A/V products) - they are paid for, so you usually have to pay to update them to the latest version. That being the case, we usually recommend TEMPORARILY removing the antivirus and replacing it with a free version. Then, when the troubleshooting is done, you can reinstall the paid for antivirus and update it normally and it should work OK.

I've tried all sorts of driver updaters and never have found a satisfactory solution.
What I do now is....nothing.
I update drivers:
- when problems appear with my system
- when Service Packs are released
- when I have trouble with Windows Updates

Gotcha. Well i've installed a couple of the easy to get driver updates such as Intel Graphics, Synaptics, and audio.

So would just uninstalling/reinstalling Kaspersky do the trick?

Haven't gotten a BSOD since i've posted, but if I do i'll be sure to post it

 

[usasma]

Uninstalling/reinstalling Kaspersky will most likely do the trick BUT don't assume that it'll work!!!
Here's what I'd suggest (for testing if it's Kaspersky):
- make sure Kaspersky definitions are updated
- wait for further BSOD's
- if they happen, then uninstall Kaspersky and install a free antivirus TEMPORARILY
- if that cures the BSOD's, then install a fresh copy of Kaspersky (download the trial of the latest version from their website, it'll let you enter your product key and activate the product in most cases)
- wait for further BSOD's

 

[brushrop03]

Well I did an updated Kaspersky from the application itself. I'll wait for any more BSODs and report back.

That was just a crazy morning. I literally had 4-5 BSODs in a 2hr time span. It was the first time since I first got the computer a few months ago and I had an issue with a driver.

 

[brushrop03]

Well I was doing good for a couple of weeks. Started to get BSOD two nights ago though.

 

[usasma]

Please start with these free diagnostics:

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources

Post back with the results and we'll move on from there.
BSOD BUGCHECK SUMMARY

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080611-8127-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Aug  7 00:51:51.430 2011 (UTC - 4:00)
System Uptime: 2 days 7:49:59.383
BugCheck F4, {3, fffffa8007448970, fffffa8007448c50, fffff80003188f40}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`07448970 fffffa80`07448c50 fffff800`03188f40
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080411-7066-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu Aug  4 16:54:46.995 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:01.948
BugCheck F4, {3, fffffa8006562b30, fffffa8006562e10, fffff80003182f40}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`06562b30 fffffa80`06562e10 fffff800`03182f40
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080411-7176-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu Aug  4 16:51:19.484 2011 (UTC - 4:00)
System Uptime: 8 days 16:48:27.307
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+37bba )
BUGCHECK_STR:  0x7a_c00000c0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7a_c00000c0_nt!_??_::FNODOBFM::_string_+37bba
Bugcheck code 0000007A
Arguments fffff6fc`40063278 ffffffff`c00000c0 00000001`ae31fbe0 fffff880`0c64f000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

 

[brushrop03]

Well I ran the Memory test and it didn't find any problems. I couldn't run the hard drive test. i'm using a Crucial SSD.

Didn't find any viruses either

 

[usasma]

Have you updated the firmware on the SSD?

 

[brushrop03]

Yeah its running the latest firmware

 

[usasma]

Just a bunch of hunches here. I've seen enough SSD issues over the last several months that I will hold off upgrading my system to an SSD until they've become much more reliable. Although you will have a speedy system, issues like this will continue to hobble the machine until the technology matures.

Please update your chipset and storage controller drivers to the latest version available from the chipset and storage controller manufacturer - NOT from the PC Manufacturer (I believe that these are from Intel and JMicron).

Please run this free SSD test: Crystal Dew World
Haven't used it myself, but it's the only free test for all SSD's that I know of.

You may want to try to see if a regular hard drive works without errors - but that would mean purchasing a 2½" hard drive to experiment with. I bought a 250 gB SATA drive last week for about $40 (US).

Try these free stress tests:

Then, if the above tests pass, I'd try these free stress tests:

FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
NOTE: Set the alarm to go off at 90ºC. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
If the temperature gets above 105ºC, quit the test - the video card is overheating.
- Click "Quit" to exit

Prime95 download site: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
More details on the use of this test: Torture test your CPU with Prime95

More Video Stress Tests:
1. Thanks to VirGnarus for finding this test: https://simtk.org/home/memtest
2. Two other video stress tests (may be more stressful than FurMark):
NOTE: I have had reports that some ISP's will block this website
Video Memory stress Test - МИРNVIDIA / Утилиты / VMT
Artifact Locator - МИРNVIDIA / Утилиты / Artifact Locator
Sorry, but I don't read the language that this website is made in.
3. Another interesting test that came to my attention: Download - OCCT Website english
USE AT YOUR OWN RISK - the program doesn't have a whole bunch of safety features to protect you from yourself!

CPU Stress Tests:
- http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19182&lang=eng
- 7Byte : Hot CPU Tester Pro
- 7Byte : BurnIn64
- CPU Stress test - Overclock.net - Overclocking.net
- Fossil Free Online CPU Load or Stress Test.
- CPU Stability Test description, System Resources Tune-Up. Downloads List By All Time Popularity | PCWorld | PCWorld
- CPU Stress test - Overclock.net - Overclocking.net
- |MG| CPU Stability Test 6.0 Download
- LinX - A simple Linpack interface

 

[brushrop03]

Yeah it says my SSD is fine. Sigh :-(

 

[brushrop03]

Well i've had no issues since. Didn't do anything besides run those test you suggested.

 

[usasma]

Well it must've automagically fixed itself! :0)
Just keep an eye on it for a week or two and let us know if it's fixed then.
Good luck!