BSOD During Gaming, Rarely Internet; atikmpag.sys (0xFFFFF88003A7D848)

RepH3x

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Local time
4:31 AM
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5
I've run Prime95 and I know the crashing isn't my RAM or CPU
OCCT tells me that I have stable power from my PSU
My processor and GPU both stay cool enough
**OCCT GPU Test DID crash my system, same error. (see below for WhoCrashed report)
I've tried numerousmethods to fix it (from the internet), and I'm beginning to wonder if my video card is actually bad. Can anyone help?

EDIT:
I placed my video card in the other seat in my mobo and wiped the old drivers, installed the latest ones (which I had before), and now I am just getting freezing during gaming and during the OCCT graphics card stress test after approximately 13-18 minutes of use
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5-45902x4gb G.Skill RipJaws 1600 DDR3XFX AMD Radeon R9 280 Double D
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5-4590
Motherboard
Asus Sabertooth Z87 1150 Intel
Memory
2x4gb G.Skill RipJaws 1600 DDR3
Graphics Card(s)
XFX AMD Radeon R9 280 Double D
Hard Drives
Kingston 240GB SSD
Antivirus
MSE
Browser
Google Chrome
Here is my DM Log Collector zip
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5-45902x4gb G.Skill RipJaws 1600 DDR3XFX AMD Radeon R9 280 Double D
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5-4590
Motherboard
Asus Sabertooth Z87 1150 Intel
Memory
2x4gb G.Skill RipJaws 1600 DDR3
Graphics Card(s)
XFX AMD Radeon R9 280 Double D
Hard Drives
Kingston 240GB SSD
Antivirus
MSE
Browser
Google Chrome
System Information (local)

computer name: DREAMBOXULTRA
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: D:\Windows
Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., SABERTOOTH Z87
CPU: GenuineIntel Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8524341248 total



Crash Dump Analysis

Crash dump directory: D:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 6/10/2015 7:30:59 AM GMT your computer crashed
crash dump file: D:\Windows\Minidump\061015-5210-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA8008161010, 0xFFFFF88003AB5848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: D:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Wed 6/10/2015 7:30:59 AM GMT your computer crashed
crash dump file: D:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrResetFromTimeout+0x214)
Bugcheck code: 0x116 (0xFFFFFA8008161010, 0xFFFFF88003AB5848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: D:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Wed 6/10/2015 6:53:35 AM GMT your computer crashed
crash dump file: D:\Windows\Minidump\060915-4680-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA80091C24E0, 0xFFFFF88003E5C848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: D:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Wed 6/10/2015 6:39:43 AM GMT your computer crashed
crash dump file: D:\Windows\Minidump\060915-4882-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA8008E51440, 0xFFFFF88003E5F848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: D:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Wed 6/10/2015 6:29:19 AM GMT your computer crashed
crash dump file: D:\Windows\Minidump\060915-4617-02.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA8009B5B010, 0xFFFFF8800405F848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: D:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Tue 6/9/2015 9:59:46 PM GMT your computer crashed
crash dump file: D:\Windows\Minidump\060915-4617-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA80086FB2A0, 0xFFFFF88003A7D848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: D:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Tue 6/9/2015 8:59:02 PM GMT your computer crashed
crash dump file: D:\Windows\Minidump\060915-5928-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA800AD5C010, 0xFFFFF88003EFB848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: D:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Tue 6/9/2015 7:47:55 PM GMT your computer crashed
crash dump file: D:\Windows\Minidump\060915-4836-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA80094754E0, 0xFFFFF88003B43970, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: D:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Tue 6/9/2015 5:07:17 PM GMT your computer crashed
crash dump file: D:\Windows\Minidump\060915-4804-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA8008B2A4E0, 0xFFFFF88003E1D970, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: D:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR




Conclusion

9 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

dxgkrnl.sys (DirectX Graphics Kernel, Microsoft Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5-45902x4gb G.Skill RipJaws 1600 DDR3XFX AMD Radeon R9 280 Double D
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5-4590
Motherboard
Asus Sabertooth Z87 1150 Intel
Memory
2x4gb G.Skill RipJaws 1600 DDR3
Graphics Card(s)
XFX AMD Radeon R9 280 Double D
Hard Drives
Kingston 240GB SSD
Antivirus
MSE
Browser
Google Chrome
So did I do something wrong or what?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5-45902x4gb G.Skill RipJaws 1600 DDR3XFX AMD Radeon R9 280 Double D
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5-4590
Motherboard
Asus Sabertooth Z87 1150 Intel
Memory
2x4gb G.Skill RipJaws 1600 DDR3
Graphics Card(s)
XFX AMD Radeon R9 280 Double D
Hard Drives
Kingston 240GB SSD
Antivirus
MSE
Browser
Google Chrome
No, you didn't do anything wrong, sometimes it takes a while.

For the time being, try using one of the previous drivers, R9's are pretty common to show up in this section.

Previous

Sounds like you're doing things right, you don't have your PSU listed in your specs, can you add that in.

The analysts will be along when they can to follow up.
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
No, you didn't do anything wrong, sometimes it takes a while.

For the time being, try using one of the previous drivers, R9's are pretty common to show up in this section.

Previous

Sounds like you're doing things right, you don't have your PSU listed in your specs, can you add that in.

The analysts will be along when they can to follow up.

Thank you for the reply! And thank you bunches for that link! I was looking for the previous drivers for a bit, kinda ashamed I couldn't find them now xD I'll test these out incrementally and get back to you if I find success!

EDIT: I believe it may be stable after downgrading drivers. Ran a GPU stress test successfully for an hour. I will play some WoW later (a very crashy game for me) to verify. Thank you again for the old driver link! You may have solved this problem which I've been working on for two weeks :)
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i5-45902x4gb G.Skill RipJaws 1600 DDR3XFX AMD Radeon R9 280 Double D
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i5-4590
Motherboard
Asus Sabertooth Z87 1150 Intel
Memory
2x4gb G.Skill RipJaws 1600 DDR3
Graphics Card(s)
XFX AMD Radeon R9 280 Double D
Hard Drives
Kingston 240GB SSD
Antivirus
MSE
Browser
Google Chrome
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