BSOD during hibernate, restart or shutdown

[redfox]

Please help.

I am getting a BSOD during hibernate, restart etc. The problem is fixed by restoring the laptop to factory state but after a month or so the problem starts again.

I have run the diagnostic tool and uploaded the zipped file.

Please let me know if you need any more info.

Many thanks in anticipation of your help.

 

[richc46]

Welcome
Your problem seems to be your HP driver. Go to the website and update. If that does not work roll back to prior driver
Start with a system restore point.
Productname:Hewlett-Packard Corporation Mobile Data Protection System Description:HP Disk Filter Company:Hewlett-Packard Corporation File size:Various

 

[richc46]

Redfox
Thanks for your rep. Based upon your comments you may want proof when you bring the computer in, here it is:

 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\Richard\AppData\Local\Temp\Temp1_REDFOX_SF_02-09-2012.zip\SF_02-09-2012\083112-26223-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02c07000 PsLoadedModuleList = 0xfffff800`02e43e70
Debug session time: Fri Aug 31 16:54:41.671 2012 (GMT-4)
System Uptime: 0 days 0:30:29.325
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000009F, {4, 258, fffffa800417d680, fffff80004212510}
Unable to load image \SystemRoot\system32\DRIVERS\hpdskflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
[B]Probably caused by : hpdskflt.sys [/B]( hpdskflt+2b9b )
Followup: MachineOwner
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