Solved BSOD error: The bugcheck was: 0x0000007f

[jupina]

Original title: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0x0000000080050033, 0x00000000000406f8, 0xfffff88004f7a1ed).

hi all!

Been getting a lot BSOD´s in the past few days. All my drivers and bios are up to date. Yesterday the same BSOD happened 10 times.

Anybody got ideas?


I Downloaded the Diagnostics tools of SevenForums and followed the steps: I attached the results of Diagnostic tools here.
Thank you all!


Juan.

 

[koolkat77]

There are a lot of causes of a STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP

Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.

First, I would say if you are overclocking any hardware, please stop.

Make scans with the following:

Kaspersky TDSSKiller - TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

ESET online scanner - Online Virus Scanner Eset

Zone Alarm Firewall is also a possible cause of your BSOD's.

fffff880`0c80c588  fffff880`051a49f2 igdkmd64+0x2c09f2
fffff880`0c80c590  00000000`00000000
fffff880`0c80c598  fffff880`0467dcd1Unable to load image \SystemRoot\system32\DRIVERS\vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
 vsdatant+0xacd1
fffff880`0c80c5a8  fffff880`046d6500 vsdatant+0x63500
fffff880`0c80c5b0  fffff880`0c80c5e0
fffff880`0c80c5b8  fffff880`051a3fdf igdkmd64+0x2bffdf
fffff880`0c80c5d8  fffff880`0467dcd1 vsdatant+0xacd1
fffff880`0c80c5e0  fffff880`0c80c610
fffff880`0c80c5e8  fffff880`050f7912 igdkmd64+0x213912
fffff880`0c80c618  fffff880`04f1f95c igdkmd64+0x3b95c

Uninstall it using the free version of Revo Uninstaller. While uninstalling a software, opt for advance uninstall. This allows you to remove and delete registry left over of a stubborn program. Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Use Microsoft Security Essentials & the Free version of Malwarebytes, update and make a full scan separately:
Microsoft Security Essentials - Microsoft Windows
Malwarebytes Free
:warn: Do not start the free trial, un-tick that option.

Run a system file check and disk check on your Hard drives:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html

Free up the start up:
http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
Your antivirus is the only thing that's really needed there.

Update the Intel Graphics driver to latest available.

Probably caused by : igdkmd64.sys ( igdkmd64+1741ed )

:info: Driver Reference Table

Test RAM with memtest86+:
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
:info: Pay close attention to part 3 of the tutorial "If you have errors"

Bugcheck

[FONT="Lucida Console"]Loading Dump File
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Debug session time: Fri Jul 12 18:47:35.901 2013 (UTC + 6:00)
System Uptime: 0 days 0:50:09.162
BugCheck 7F, {8, 80050033, 406f8, fffff880050581ed}
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_igdkmd64+1741ed
Bugcheck code UNEXPECTED_KERNEL_MODE_TRAP (7f)
CPUID:        "Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2491
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

 

[x BlueRobot]

[COLOR="Red"]BugCheck 7F[/COLOR], {[COLOR="Blue"]8[/COLOR], 80050033, 406f8, fffff880050581ed}

*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : [COLOR="Red"]igdkmd64.sys [/COLOR]( igdkmd64+1741ed )

Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control

0: kd> [COLOR="SeaGreen"]lmvm igdkmd64[/COLOR]
start             end                 module name
fffff880`04ee4000 fffff880`05779540   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        [COLOR="Red"]Tue Aug 21 18:08:36 2012 [/COLOR](5033C094)
    CheckSum:         008A100B
    ImageSize:        00895540
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your Intel graphics card driver seems to be causing an issue, please update the driver from here - Intel® Driver Update Utility

Remove:

0: kd> [COLOR="SeaGreen"]lmvm vsdatant[/COLOR]
start             end                 module name
fffff880`04673000 fffff880`04709000   vsdatant T (no symbols)           
    Loaded symbol image file: vsdatant.sys
    Image path: \SystemRoot\system32\DRIVERS\vsdatant.sys
    Image name: vsdatant.sys
    Timestamp:        [COLOR="Red"]Mon Aug 30 16:11:16 2010[/COLOR] (4C7BCA14)
    CheckSum:         00076281
    ImageSize:        00096000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please also remove ZoneAlarm using the ZoneAlarm Removal Tool since it seems to be causing problems, and is a well known cause for BSODs, please install and run full scans with these free and proven alternatives which work best with Windows 7:

Install and perform full scans with:

• Malwarebytes : Free anti-malware download
• Microsoft Security Essentials | Protect against viruses, spyware, and other malware

   Information

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:

• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

 

[jupina]

Hi all!
My issue is solved.
I ´ve Unistalled the VPN program (Secure Checkpoint) and Magic, no more Bsod´s.
Thank you all for the help!

 

[koolkat77]

Good to hear.

 

[x BlueRobot]

That's good to know, glad to help