BSOD Every Few Days

[Nightsaver]

My System Specs Are:
OS:Windows 7 64 Bit
MOBO: ASUS P5Q Pro
HD: Seagate Barracuda 7200.12 ST3500418AS 500GB 7200 RPM 16MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive - (Slave = Western Digital Caviar Blue 160 GB Internal hard drive - 300 MBps - 7200 rpm)


PSU: CORSAIR HX Series CMPSU-850HX 850W ATX12V 2.3 / EPS12V 2.91 80 PLUS SILVER Certified Modular Active PFC Power Supply
CPU: Intel E7200 Core2Duo 2.53 Ghz
GPU: EVGA 896-P3-1257-AR GeForce GTX 260 Core 216 Superclocked Edition 896MB 448-bit GDDR3 PCI Express 2.0 x16 HDCP Ready
RAM: OCZ Reaper HPC 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model OCZ2RPR10664GK
Soundcard: Onboard Realtek HD Audio
Fan/Heatsink: ARCTIC COOLING Freezer 7 Pro Rev.2 92mm Fluid Dynamic CPU Cooler

BCCode 1000007e
To start off, I've been getting bluescreens ever since I've had 7. - Mostly in game but others random and one when I went to shut down. My first 7 setup Bluescreened when I left it alone for a while and the Hard disks turned off. My BIOS are the standard that come with the MOBO disk and I can't use EZ Flash to update them for whatever reason. I have the latest driver for my Graphics Card, the latest chipset and audio drivers from the ASUS website. I recently reformatted from having my Seagate drive as my backup slave and my Western Digital as my main and got a bluescreen with the error code : *** Win32k.sys - Address FFFFF96000169BDD base at FFFFF960000A0000, DateStamp 4a5bc5eo - which I was told was caused by my HD. I reformatted and switched the drives. Another minidump file from before apparently said i had two audio drivers working at the same time or something to the extent that there was driver confliction which caused a blue screen. In short, this is my event viewer error code from the CRITICAL event. I am led to believe I should give the events before the Kernel 41 error code but I cant find any near the time it crashed. Forgive me for I know not how to save a .dmp file as a .txt and you cannot upload .dmp files to these forums. If you have advice on how to do that it would help me help you to help me Attached is a picture of my error codes

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-05-13T02:14:45.870821700Z" />
<EventRecordID>2533</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>NAME-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">126</Data>
<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff80002bff505</Data>
<Data Name="BugcheckParameter3">0xfffff880031393c8</Data>
<Data Name="BugcheckParameter4">0xfffff88003138c30</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

I'm sorry I can't attach my minidump file and I can't open them in wordpad/notepad without getting a bunch of jabber. If there's any other information required just let me know and I'll add it promptly. I know there's a lot of posts, but do know I am extremely in need of help in getting this ongoing problem fixed.

 

[zigzag3143]

My System Specs Are:
OS:Windows 7 64 Bit
MOBO: ASUS P5Q Pro
HD: Seagate Barracuda 7200.12 ST3500418AS 500GB 7200 RPM 16MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive - (Slave = Western Digital Caviar Blue 160 GB Internal hard drive - 300 MBps - 7200 rpm)


PSU: CORSAIR HX Series CMPSU-850HX 850W ATX12V 2.3 / EPS12V 2.91 80 PLUS SILVER Certified Modular Active PFC Power Supply
CPU: Intel E7200 Core2Duo 2.53 Ghz
GPU: EVGA 896-P3-1257-AR GeForce GTX 260 Core 216 Superclocked Edition 896MB 448-bit GDDR3 PCI Express 2.0 x16 HDCP Ready
RAM: OCZ Reaper HPC 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model OCZ2RPR10664GK
Soundcard: Onboard Realtek HD Audio
Fan/Heatsink: ARCTIC COOLING Freezer 7 Pro Rev.2 92mm Fluid Dynamic CPU Cooler

BCCode 1000007e
To start off, I've been getting bluescreens ever since I've had 7. - Mostly in game but others random and one when I went to shut down. My first 7 setup Bluescreened when I left it alone for a while and the Hard disks turned off. My BIOS are the standard that come with the MOBO disk and I can't use EZ Flash to update them for whatever reason. I have the latest driver for my Graphics Card, the latest chipset and audio drivers from the ASUS website. I recently reformatted from having my Seagate drive as my backup slave and my Western Digital as my main and got a bluescreen with the error code : *** Win32k.sys - Address FFFFF96000169BDD base at FFFFF960000A0000, DateStamp 4a5bc5eo - which I was told was caused by my HD. I reformatted and switched the drives. Another minidump file from before apparently said i had two audio drivers working at the same time or something to the extent that there was driver confliction which caused a blue screen. In short, this is my event viewer error code from the CRITICAL event. I am led to believe I should give the events before the Kernel 41 error code but I cant find any near the time it crashed. Forgive me for I know not how to save a .dmp file as a .txt and you cannot upload .dmp files to these forums. If you have advice on how to do that it would help me help you to help me Attached is a picture of my error codes

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-05-13T02:14:45.870821700Z" />
<EventRecordID>2533</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>NAME-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">126</Data>
<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff80002bff505</Data>
<Data Name="BugcheckParameter3">0xfffff880031393c8</Data>
<Data Name="BugcheckParameter4">0xfffff88003138c30</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

I'm sorry I can't attach my minidump file and I can't open them in wordpad/notepad without getting a bunch of jabber. If there's any other information required just let me know and I'll add it promptly. I know there's a lot of posts, but do know I am extremely in need of help in getting this ongoing problem fixed.

We really need the DMP files. Here are the instructions on how to upload them. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Thanks

Ken

 

[Nightsaver]

Ya srry I Knew it had to be zipped but I didn't know how. Also should note I had the same guy at the local Comp shop put this together so I am blaming him till further notice.
EDIT to say thanks for the quick response!!!

 

[zigzag3143]

Ya srry I Knew it had to be zipped but I didn't know how. Also should note I had the same guy at the local Comp shop put this together so I am blaming him till further notice.

This one is pretty straight forward. Memory corruption.

Download memtestx86 and run it for 5 passes to test the memory.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\051210-22323-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a5e000 PsLoadedModuleList = 0xfffff800`02c9be50
Debug session time: Wed May 12 22:11:56.668 2010 (GMT-4)
System Uptime: 0 days 4:14:08.400
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff80002bff505, fffff880031393c8, fffff88003138c30}

Probably caused by : memory_corruption ( nt!MiAllocatePoolPages+f5 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002bff505, The address that the exception occurred at
Arg3: fffff880031393c8, Exception Record Address
Arg4: fffff88003138c30, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MiAllocatePoolPages+f5
fffff800`02bff505 448b6cc840      mov     r13d,dword ptr [rax+rcx*8+40h]

EXCEPTION_RECORD:  fffff880031393c8 -- (.exr 0xfffff880031393c8)
ExceptionAddress: fffff80002bff505 (nt!MiAllocatePoolPages+0x00000000000000f5)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88003138c30 -- (.cxr 0xfffff88003138c30)
rax=ffbffa8003901c00 rbx=0000000000000000 rcx=0000000000000000
rdx=fffff80002a5e000 rsi=0000000000000004 rdi=0000000000000000
rip=fffff80002bff505 rsp=fffff88003139600 rbp=fffff88003139640
 r8=0000000000003810  r9=0000000073576d4d r10=0000000000000005
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=00000000000bd200
iopl=0         nv up ei ng nz na pe cy
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010283
nt!MiAllocatePoolPages+0xf5:
fffff800`02bff505 448b6cc840      mov     r13d,dword ptr [rax+rcx*8+40h] ds:002b:ffbffa80`03901c40=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  BFBC2Game.exe

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d060e0
 ffffffffffffffff 

FOLLOWUP_IP: 
nt!MiAllocatePoolPages+f5
fffff800`02bff505 448b6cc840      mov     r13d,dword ptr [rax+rcx*8+40h]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from fffff80002ae0f60 to fffff80002bff505

STACK_TEXT:  
fffff880`03139600 fffff800`02ae0f60 : 00000000`00003810 fffff800`02c5d880 00000000`00000000 fffff800`02a2844e : nt!MiAllocatePoolPages+0xf5
fffff880`03139750 fffff800`02c02bfe : 00000000`00000000 00000000`00000000 fffff800`00000000 fffff800`02c5d880 : nt!ExpAllocateBigPool+0xb0
fffff880`03139840 fffff800`02ae260e : 00000000`00000af3 00000000`00000700 00000000`00000000 00000000`00000ae6 : nt!ExAllocatePoolWithTag+0x82e
fffff880`03139930 fffff800`02b5099e : fffffa80`0654aec8 fffff880`00000001 00000000`00000001 fffff880`03139bb0 : nt!MiAgeWorkingSet+0x5ef
fffff880`03139ae0 fffff800`02ae2de2 : 00000000`00003b91 00000000`00000000 fffffa80`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x49716
fffff880`03139b80 fffff800`02ae306f : 00000000`00000008 fffff880`03139c10 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
fffff880`03139bd0 fffff800`02d73a86 : fffffa80`03a09680 00000000`00000080 fffffa80`039eb040 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
fffff880`03139d40 fffff800`02aacb06 : fffff800`02c48e80 fffffa80`03a09680 fffff800`02c56c40 00912513`09342501 : nt!PspSystemThreadStartup+0x5a
fffff880`03139d80 00000000`00000000 : fffff880`0313a000 fffff880`03134000 fffff880`03139820 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MiAllocatePoolPages+f5

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

STACK_COMMAND:  .cxr 0xfffff88003138c30 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x7E_nt!MiAllocatePoolPages+f5

BUCKET_ID:  X64_0x7E_nt!MiAllocatePoolPages+f5

Followup: MachineOwner
---------

 

[Nightsaver]

I take it from Memtest86.com - Memory Diagnostic that I have to burn the download to an iso - any suggestions for what program/software to use? - also, if my memory needs replacing can I simply plug in my old 2 gigs for the time being?

 

[Brodix]

imgburn is a good free utility for burning iso

 

[zigzag3143]

I take it from Memtest86.com - Memory Diagnostic that I have to burn the download to an iso - any suggestions for what program/software to use? - also, if my memory needs replacing can I simply plug in my old 2 gigs for the time being?

Imgburn, alcohol120, etc

Yes you can

 

[Nightsaver]

So I downloaded from the Memtest86 website the first link titled ISO image for creating bootable CD (Windows - zip) - used imgburn to burn the iso version 3.5 onto a disk which has 4 files; 2 folders, 1 readme and a tgz file. Version 3.5 is used for less than 4 gigs so I'll test each stick one at a time. As of right now I'm completely lost about what to do next and am completely baffled by the readme and have no idea how to run/boot the program. This is a pic of the disc - Thanks for your help so far

 

[Tews]

Burn the ISO as an image and boot from it .... let it run for at least 5 passes and post the errors if any...

 

[Nightsaver]

I got memtest86 to boot up, only problem is I can't remove one of my sticks of RAM. I undid the clips on the top and bottom holding it in, but when I got to pull it out it stays put and starts bending my MOBO. How sad am I where I can't even take out a stick of memory. I need to take one out to test one 2-gig stick at a time but I'm afraid I'll break something.

 

[Nightsaver]

so now I'm having more trouble getting ram to stay in than out. I am going to test 1 stick tonight overnight and I will post my findings in the morning. If not this one then the other it seems so I'll keep updating.

 

[Nightsaver]

So I ran Memtest86 overnight on one 2-gig stick of RAM. Came out with
20 Pass
0 ECC ERR
0 Errors
Does this mean at least this memory stick is ruled out as the problem?

 

[Jonathan_King]

It means that memory stick and that motherboard slot is ruled out.

 

[Nightsaver]

So I ran Memtest86 on my other stick of RAM in the same MOBO slot as the first one. This is what I got.

Pass 10
Errors 5
ECC ERR 0

Error Confidence Value 122
Lowest Error Address 00000040050 - 0.0MB
Highest Error Address 000df1abed4 - 359.6MB
Bits in Error Mask: df9effe(b or 6) can't read my handwriting
Bits in Error - Total: 26 Min: 1 Max: 21 avg:11
Max Contiguous Errors: 1
Errors Per Memory Slot: 0:4

All 5 errors occurred in test 8.
Does this mean that stick of RAM is the source of the Memory Corruption/Blue Screens and needs to be RMA'd?

 

[Jonathan_King]

Could be heat causing the issue. Use Speedfan and post your temps after heavy usage.

 

[Nightsaver]

You want me to post temps with just that 2-gig stick, the one that had no errors or with all four in the configuration I've had for months? Thanks for the swift feedback BTW
EDIT to ask if I'm using speedfan to check RAM temps, all I see is GPU, System, CPU, AUX, CORE 0 and CORE 1?

With the No-Error RAM stick after playing an hour of BFBC2:
GPU 47c
System 37c
CPU 32c
Aux 30c
Core 0: 39c
Core 1: 39c

Hope that's what you're looking for.