BSOD from just regular browsing and gaming.

[darksun003]

Hello guys, I'm new here. I've been having a lot of problems with my PC. It either freezes or crash from a BSOD. This is from regular browsing and gaming. (I know my PC is super low end so I only play old games or Flash games).

I've followed the instructions on how to post a BSOD report.

Somewhere in this post you guys should be able to see the zip file(I'm not sure where since I'm new here)

Anyways, thanks for the help in advance if you guys can help me. Much appreciated.

 

[cluberti]

These seem to be all D1 crashes, but with different call stacks. First thing first, update all drivers (if you haven't already) and then see if the issue occurs. It would also help to have a complete (not mini) memory dump created the next time the issue occurs, as there's user-mode code on these callstacks that can't be seen in this dump type:
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

 

[darksun003]

Thank you for the reply sir. I will do just that. Also can you explain to me what is D1 crashes? Does it have to do with my graphic card?

 

[darksun003]

I've followed the instructions on how to create a complete memory dump file but the option to choose the "complete memory dump" is not there. I have even created the virtual memory paging file with 4606mb(min) and 9212mb(max). Tell me what I did wrong for it not to appear as one of the options?

Edit: Nvm I've figured out how to make the "complete memory dump" option appear. I used the regedit and now it can be selected. All I have to do now is to wait for my PC to create a BSOD and generate the "complete memory dump" dump file.

 

[GokAy]

You can try it without actually waiting for the real BSOD.

Display the BSoD with 3 keystrokes

 

[cluberti]

Make sure you REBOOT after making changes. Otherwise, it won't actually work - those debug values are only read in at boot, changes made during operation only take effect after a reboot.

 

[darksun003]

Make sure you REBOOT after making changes. Otherwise, it won't actually work - those debug values are only read in at boot, changes made during operation only take effect after a reboot.

Thanks for the heads up. Yes I've rebooted my PC. Sorry for the long reply had to do IRL stuff only now I'm using my PC. My PC didn't BSOD but it froze once before I log out. Still waiting for the BSOD. I like the shortcut idea that GoKay suggested but I want it to be "authentic" for Windows 7 to generate the BSOD. I know that may sound silly but that's just me.

Anyways, thank you for all the replies and help guys. I really hope I'll be able to find out what's wrong with my PC. I hope it's just my GPU because that's quite an easy fix for me to do since this is a crappy super low end SFF computer I can just buy a really cheap low profile GPU heck that's the only type of GPU I can buy.

 

[darksun003]

Yes! I finally get a BSOD! This time it's a 'complete memory dump' dump file. It's ready for your super amazing tech expertise to peruse. I realllly hope it's just my GPU and nothing else.

Once again thank you all for doing this. You guys are super awesome.

 

[cluberti]

If it crashed, you're going to need to zip and upload \Windows\Memory.dmp to a file sharing site (OneDrive, DropBox, Google Drive, etc). The tool does not capture those, because by default they're huge . You'll have to do it manually.

 

[darksun003]

If it crashed, you're going to need to zip and upload \Windows\Memory.dmp to a file sharing site (OneDrive, DropBox, Google Drive, etc). The tool does not capture those, because by default they're huge . You'll have to do it manually.

Sorry for the long reply. My GPU decided to die on me and was busy IRL for 2 days then I bought a new GPU (AMD radeon HD 6450 1 gig RAM(low profile)) to replace it. As it turns out I'm still getting BSOD. So if you look below I've zipped the memory.dmp file and uploaded it on Dropbox.

Thanks again. I appreciate your help very much.

Here's the link ---> https://www.dropbox.com/s/wkvzw6ma9ppo5ti/MEMORY.zip?dl=0

 

[cluberti]

Downloading now, slowly over hotel WiFi. I'll analyze and post back once I can.

 

[cluberti]

Looks like ATI's latest driver isn't exactly stable on your system - it called an execute function on an invalid memory address at an IRQ Level (IRQL) higher than 1. Instant bugcheck; I would strongly suggest rolling back the ATI driver to a version that is stable, and try to get away with not installing any of the ATI software that comes with it as well:

// Thread causing the crash - this is a double-free causing
// the trap (and bugcheck):
0: kd> kv
 # ChildEBP RetAddr  Args to Child              
00 82f7cb24 20300395 badb0d00 86ad8680 82f7cb48 nt!_KiTrap0E+0x1b3 (FPO: [0,0] TrapFrame @ 82f7cb24) (CONV: cdecl)
WARNING: Frame IP not in any known module. Following frames may be wrong.
01 82f7cb94 9987329e 87ac6000 99867b6d 87ac6000 0x20300395
02 82f7cbb4 99824260 87ac6000 864815b0 82f7cbd8 atikmdag+0x6a29e
03 82f7cbc4 92a09bac 86ad85c0 00000000 82f7cd20 atikmdag+0x1b260
04 82f7cbd8 9ab05b14 86ad85c0 00000000 82f7cbfc atikmpag+0x7bac
05 82f7cbe8 82eddab6 85f3a500 86ce9020 00000000 dxgkrnl!DpiFdoMessageInterruptRoutine+0x17 (FPO: [Non-Fpo]) (CONV: stdcall)
06 82f7cbfc 82e8cfed 85f3a500 86ce9020 82f7cc28 nt!KiInterruptMessageDispatch+0x12 (CONV: stdcall)
07 82f7cbfc 91af15d6 85f3a500 86ce9020 82f7cc28 nt!KiInterruptDispatch+0x6d (FPO: [0,2] TrapFrame @ 82f7cc28)
08 82f7cc98 82ed3306 858f6d48 82f89480 82f7fd00 intelppm!C1Halt+0x4 (FPO: [0,0,0]) (CONV: stdcall)
09 82f7cd20 82ecac4d 00000000 0000000e 00000000 nt!PoIdle+0x524 (CONV: fastcall)
0a 82f7cd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd (FPO: [0,0,0])

0: kd> u
atikmdag+0x5eb83:
99867b83 f686d801000004  test    byte ptr [esi+1D8h],4
99867b8a 7414            je      atikmdag+0x5eba0 (99867ba0)
99867b8c ff7604          push    dword ptr [esi+4]
99867b8f e860690000      call    atikmdag+0x654f4 (9986e4f4)
99867b94 8986e0140000    mov     dword ptr [esi+14E0h],eax
99867b9a 8996e4140000    mov     dword ptr [esi+14E4h],edx
99867ba0 8bc7            mov     eax,edi
99867ba2 5f              pop     edi

0: kd> r
eax=82f8d088 ebx=00000009 ecx=00000001 edx=00000000 esi=82f7fe20 edi=00000000
eip=82e93d1f esp=82f7cb0c ebp=82f7cb24 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00000202
nt!_KiTrap0E+0x1b3:
82e93d1f 833da4a0fb8200  cmp     dword ptr [nt!KiFreezeFlag (82fba0a4)],0 ds:0023:82fba0a4=00000000

0: kd> dc 99867b6d 
99867b6d  3874c085 1f34868b 8b430000 02e1c1cb  ..t8..4...C.....
99867b7d  00013c83 86f6e075 000001d8 ff147404  .<..u........t..
99867b8d  60e80476 89000069 0014e086 e4968900  v..`i...........
99867b9d  8b000014 5b5e5fc7 0004c25d f3ebff33  ....._^[]...3...
99867bad  cccccccc 8b55cccc 565151ec f608758b  ......U..QQV.u..
99867bbd  0001dc86 04748000 39ebc033 01cc86f6  ......t.3..9....
99867bcd  75020000 0476fff3 00691ae8 04006800  ...u..v...i..h..
99867bdd  50520000 14e4b6ff b6ff0000 000014e0  ..RP............

0: kd> u 99867b6d 
atikmdag+0x5eb6d:
99867b6d 85c0            test    eax,eax
99867b6f 7438            je      atikmdag+0x5eba9 (99867ba9)
99867b71 8b86341f0000    mov     eax,dword ptr [esi+1F34h]
99867b77 43              inc     ebx
99867b78 8bcb            mov     ecx,ebx
99867b7a c1e102          shl     ecx,2
99867b7d 833c0100        cmp     dword ptr [ecx+eax],0
99867b81 75e0            jne     atikmdag+0x5eb63 (99867b63)

// Bugcheck D1 - IRQL 9, Executing code (0x8), memory referenced at 20300395:
0: kd> .bugcheck
Bugcheck code 000000D1
Arguments 20300395 00000009 00000008 20300395

// 20300395 is not a valid memory address:
0: kd> dc 20300395 L1
20300395  ????????                             ????

// This looks really new - never a good idea with ATI drivers unless
// there's a bugfix in there specific to something you're seeing right now:
0: kd> lmvm atikmdag
Browse full module list
start    end        module name
99809000 9ab04000   atikmdag   (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Jun 22 21:32:25 2015 (5588B729)
    CheckSum:         012A0FC2
    ImageSize:        012FB000
    File version:     8.1.1.1500
    Product version:  8.1.1.1500
    File flags:       8 (Mask 3F) Private
    File OS:          40004 NT Win32
    File type:        3.4 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Advanced Micro Devices, Inc.
    ProductName:      ATI Radeon Family
    InternalName:     atikmdag.sys
    OriginalFilename: atikmdag.sys
    ProductVersion:   8.01.01.1500
    FileVersion:      8.01.01.1500
    FileDescription:  ATI Radeon Kernel Mode Driver
    LegalCopyright:   Copyright (C) 1998-2012 Advanced Micro Devices, Inc.