Multiple BSOD daily during Web Browsing and Gaming

[slinn1992]

I have been having multiple BSOD daily and some hard hang ups. I have updated my drivers from the ASUS site and updated my display drivers from NVIDIA with no avail. BSOD have slowed down in frequency but I continue to get them.

Bluescreen viewer, shows problems with ntoskrnl.exe.
The system has had BSOD since I built it.
HDD and Ram checks have all come back as no problems.

I have attached log files. Any help and direction would be greatfull. Thanks in advance!

 

[YoYo155]

Start Here

• http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[slinn1992]

I had thought that I posted my file correctly? did it not show up? - readded files!

 

[YoYo155]

The bugchecks were cause due to a buggy display driver:

Bugchecks Summery:

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff900c1efeca0, the pool entry being checked.
Arg3: 0000000000000005, the read back flink freelist value (should be the same as 2).
Arg4: fffff900c1efeca0, the read back blink freelist value (should be the same as 2).

BugCheck 1E, {0, 0, 0, 0}

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000[COLOR=Red]c0000005[/COLOR], Exception code that caused the bugcheck
Arg2: [COLOR=Blue]fffff80002ef3c5e[/COLOR], Address of the instruction which caused the bugcheck
Arg3: fffff88006b62d90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

The error in Argument 1 means Access Violation meaning a driver tried to access
an address space that wasn't his.

If we use !poolval fffff80002ef3c5e (Argument 2)

!poolval [COLOR=Blue]fffff80002ef3c5e[/COLOR]
GetPointerFromAddress: unable to read from fffff800030f7100
Pool page fffff80002ef3c5e region is GetUlongFromAddress: unable to read from fffff800030f71c0
Nonpaged pool

Validating Pool headers for pool page: fffff80002ef3c5e

[COLOR=Red]Pool page [ fffff80002ef3000 ] is __inVALID[/COLOR].

Analyzing linked list...
[ fffff80002ef3000 ]: invalid previous size [ 0x3b ] should be [ 0x0 ]
[ fffff80002ef3000 --> fffff80002ef38f0 (size = 0x8f0 bytes)]: [COLOR=Red]Corrupt region[/COLOR]
[ fffff80002ef3d70 --> fffff80002ef3dc0 (size = 0x50 bytes)]: [COLOR=Red]Corrupt region[/COLOR]

We can see that the Pool has been corrupted by a driver.

By taking a look at the RAW Stack we see:
(Thanks Arc)

fffff880`06b63428  fffff880`04abbd84 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6d84
fffff880`06b633c8  fffff880`04abbd84 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6d84
fffff880`06b633a8  fffff880`04abbe13 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6e13
fffff880`06b63348  fffff880`04abbcb7 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6cb7
fffff880`06b63338  fffff880`04abbd84 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6d84
fffff880`06b63328  fffff880`04abbd84 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6d84
fffff880`06b63308  fffff880`04abbd84 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6d84
fffff880`06b632c8  fffff880`04a6b610 [COLOR=Red]nvlddmkm[/COLOR]+0x186610
fffff880`06b63288  fffff880`04abbb71 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6b71
fffff880`06b63278  fffff880`04a6d425 [COLOR=Red]nvlddmkm[/COLOR]+0x188425
fffff880`06b63238  fffff880`04c8a70e [COLOR=Red]nvlddmkm[/COLOR]+0x3a570e
fffff880`06b631f8  fffff880`04c09f51 [COLOR=Red]nvlddmkm[/COLOR]+0x324f51
fffff880`06b631e8  fffff880`04aebfd1 [COLOR=Red]nvlddmkm[/COLOR]+0x206fd1
fffff880`06b631d8  fffff880`04ae95f7 [COLOR=Red]nvlddmkm[/COLOR]+0x2045f7
fffff880`06b631a8  fffff880`04a9a0d7 [COLOR=Red]nvlddmkm[/COLOR]+0x1b50d7
fffff880`06b63198  fffff880`04c38a92 [COLOR=Red]nvlddmkm[/COLOR]+0x353a92
fffff880`06b63178  fffff880`04af00be [COLOR=Red]nvlddmkm[/COLOR]+0x20b0be
fffff880`06b63148  fffff880`04abbe13 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6e13
fffff880`06b630f8  fffff880`04abbb71 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6b71
fffff880`06b630e8  fffff880`04abbcb7 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6cb7
fffff880`06b630d8  fffff880`04abbd84 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6d84
fffff880`06b630c8  fffff880`04abbd84 [COLOR=Red]nvlddmkm[/COLOR]+0x1d6d84
fffff880`06b630a8  fffff880`04c8a70e [COLOR=Red]nvlddmkm[/COLOR]+0x3a570e
fffff880`06b63068  fffff880`04c09f51 [COLOR=Red]nvlddmkm[/COLOR]+0x324f51
fffff880`06b63058  fffff880`04aebfd1 [COLOR=Red]nvlddmkm[/COLOR]+0x206fd1
fffff880`06b63048  fffff880`04ae95f7 [COLOR=Red]nvlddmkm[/COLOR]+0x2045f7
fffff880`06b62ed0  fffff880`04999d1a [COLOR=Red]nvlddmkm[/COLOR]+0xb4d1a
fffff880`06b62d98  fffff880`04c38a92 [COLOR=Red]nvlddmkm[/COLOR]+0x353a92

Driver Reference Table - nvlddmkm.sys
​

Card name: NVIDIA GeForce GTX 460
Driver Version: 9.18.13.[COLOR=Red][U][B]2049[/B][/U][/COLOR]

You're using version 320.49 which is known to be buggy.

​

Roll back your drivers to a more stable release, I suggest 314.22.

Nvidia, Uninstall Graphics Drivers

Then follow with a pass of Driver Sweeper | http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Download | 314.22

• When installing select Custom Settings and uncheck:
• 3D Vision (all of them).
• HD Audio.
• Nvidia Updates.
• Don't install Geforce Experience.
• Do check Preform a clean installation.

 

[slinn1992]

After uninstalling the drivers, i am having continual hard freezes , to the point that i have having trouble installing the recomended drivers. I am also having problems with booting the pc, having the memok light continually stay on

 

[YoYo155]

Try booting with only one RAM module.
You only have one?

How does it perform in Safe-Mode?

• http://www.sevenforums.com/tutorials/69585-safe-mode.html

 

[slinn1992]

In safe mode it did not crash immediatly and I was able to run the driver sweeper and install the new drivers. I also have posted the most recent dump file.

Yes, I only have one RAM module

 

[gomezan94]

Thanks in advance!

 

[slinn1992]

sorry I am unable to see the images you posted!

 

[YoYo155]

In safe mode it did not crash immediatly and I was able to run the driver sweeper and install the new drivers. I also have posted the most recent dump file.

Yes, I only have one RAM module

Were you able to install the suggested drivers?
Does it still bugcheck?

I recommend you remove Avast using Avast Removal Tool.

Install Microsoft Security Essentials instead.
​

If problems persists:

• http://www.sevenforums.com/tutorials/433-disk-check.html
• http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html
• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
  

 

[slinn1992]

Is still is lighting memok at random times requiring restart to start system and for some reason on the most recent restart, it did not find any bootable device, even though nothing has changed. The cpu is now also showing NEW CPU installed after each restart. I am going to perform a CHKDSK and a MEMTEST again while I am at work. Could the new cpu message come from the CMOS battery being dead?

 

[YoYo155]

Yes it could mean that the CMOS battery is empty and the BIOS
reverts back to defaults each time, but that only happens
(with a dead battery) when the PSU is no longer connected to the wall socket.

What is the make and model of your PSU and how old is it?

 

[slinn1992]

I removed avast and installed microsoft security essentials. I ran a check disk which came back with.


Checking file system on C:
The type of the file system is NTFS.


A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
193024 file records processed. File verification completed.
585 large file records processed. 0 bad file records processed. 0 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
254338 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
193024 file SDs/SIDs processed. Cleaning up 259 unused index entries from index $SII of file 0x9.
Cleaning up 259 unused index entries from index $SDH of file 0x9.
Cleaning up 259 unused security descriptors.
Security descriptor verification completed.
30658 data files processed. CHKDSK is verifying Usn Journal...
35766048 USN bytes processed. Usn Journal verification completed.
Windows has checked the file system and found no problems.

976657407 KB total disk space.
77409844 KB in 122061 files.
85860 KB in 30659 indexes.
0 KB in bad sectors.
325771 KB in use by the system.
65536 KB occupied by the log file.
898835932 KB available on disk.

4096 bytes in each allocation unit.
244164351 total allocation units on disk.
224708983 allocation units available on disk.

Internal Info:
00 f2 02 00 9c 54 02 00 e5 6d 04 00 00 00 00 00 .....T...m......
5a 01 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 Z...,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.


MY PSU is coolermaster PS-600-PCAR-E3 and I got it new when I got the computer. When my computer hard freezes I have had to reset using the hard power switch. because no other power buttons have worked that could be the reason my CPU resets.
I am going to run a memtest while I am at work. and will post results

 

[YoYo155]

If the battery is dead and you cut power to the motherboard
by means of disconnecting the PSU from the wall outlet,
or in your case using the switch on the back of it, then yes that is why your CMOS
is being cleared back to the defaults every time.

 

[slinn1992]

Alright that accounts for the cmos resetting then. Ill have to pick up a new battery, i am currently starting memtest and will update on results. My ram is viper exterme px34g1600ll 4gb 1600Mhz.

 

[slinn1992]

Nvm it just did the same thing without a hard reset. Should i try reinstalling cpu when i get back from work?

 

[YoYo155]

What happened?

 

[slinn1992]

I just got home, memtest had no problems.

In response to earlier i got a new cpu installed message without a hard reset

 

[YoYo155]

How many passes did it go through?
Is you BIOS back to default again?

 

[slinn1992]

it said it went through 100 passes but that seams like way to many for 5 hours. - oh shit I was looking at the wrong area for passes. I will rerun memtest over night to recheck for errors