BSOD from storport.sys, some system unicodes not showing up

[Kauko]

Hi, I've been getting a few different BSODs for the last month or so. I've included the attachment from the diagnostic tool, but when I checked the minidump on my computer, it only had a few dumps, not nearly as much BSODs I've been experiencing.

There's also a small problem I've been experiencing with unicodes, mostly Japanese and Korean. They'll show up as squares (like the language pack isn't installed, though it is) about 75% of the time I boot up my computer. I don't think this is directly related to the BSODing, but when the languages DO show up, I've noticed the computer will crash a lot faster.

Oh, and, after the BSODs I have to disconnect my battery and my charger for a bit before I can start it up again, or else the computer will hang about a minute after start up.

Any and all help will be greatly appreciated.

 

[koolkat77]

Welcome

Problematic software:

Start Menu\Programs\Alcohol 120%	Public:Start Menu\Programs\Alcohol 120%	Public
Start Menu\Programs\ASUS Utility	Public:Start Menu\Programs\ASUS Utility	Public
Start Menu\Programs\Autodesk	Public:Start Menu\Programs\Autodesk	Public
Start Menu\Programs\ESET	Public:Start Menu\Programs\ESET	Public

Programs like Alcohol/Daemon Tools are known cause to BSoDs. Please uninstall.

Please uninstall Auto Desk and all its components while we're troubleshooting
your computer (You may install it afterwards)

ESET sometimes causes BSoDs as well. Suggest to uninstall.
Download and install MSE. Known to be the most compatible
antivirus with Windows 7 (+ its free)
:ar: Microsoft Security Essentials - Free Antivirus for Windows

STOP 0x000000F4: CRITICAL_OBJECT_TERMINATION BSOD Index

Usual causes: --

STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR BSOD Index

Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection,
Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack

Suggestions:

* After installation and scanning of the new antivirus perform a clean start-up.
Keep no start up items except the antivirus. (display and sound device/drivers as well)
:ar: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

* System file checker for repairing any damaged files within windows
:ar: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

* Run Memory test for 8 passes preferably overnight.
:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

* To make sure your hard drive is good run
:ar: http://www.sevenforums.com/tutorials/433-disk-check.html

* Hard drive test both short and long with
:ar: SeaTools for Windows

:ar:SeaTools for DOS

* Look for an update on your BIOS version

BIOS Version/Date	American Megatrends Inc. G73Jh.204, 1/11/2010

Post back results

 

[Kauko]

I've just finished most of what you've listed. I couldn't run memory test or the long test with SeaTools (no blanks CDs here, I''ll hopefully get some this week).

I also have yet to update the BIOS, ASUS Live Update says it's up to date, but I doubt it.

Thank you for your help, and I'll report back if I experience any more related BSODs.

 

[koolkat77]

Sure
Come back to the thread whenever you can

 

[Kauko]

Hi again, my computer BSODed last night for the first time in a while. I think it was a 0x7a from partmgr.sys. Ever since that, my computer won't boot up. I'll hit the power button, and sometimes the fan'll run, but the monitor won't turn on, or anything else, for what I know. It also automatically turns on every time I plug in my charger, and it never did that before.

 

[koolkat77]

Does your hard drive show any activity?

Can you upload the last dump? Were you able to run memtest and seatools?

 

[Kauko]

No, I wasn't able to get the bootable CDs. I don't know if the hard drive is working, I'll have to try and see if I can install it into a different computer later today.

 

[koolkat77]

Okay. Let me know if your hard drive has any activity or not cause my
guess is your hard drive is on its way out.

How many years have you been using this pc? What's the age of all the
hardware?

 

[Kauko]

All the hardware is about three years old, including the hard drive.

 

[koolkat77]

Hmm..what were you doing on your comp at the time of the last BSoD?

 

[Kauko]

I was browsing the web, the other thing open was iTunes. The only other thing I had done on it was play Borderlands 2, about half an hour before the BSOD.

 

[koolkat77]

Alright

Did you look for an update on your BIOS version?

BIOS Version/Date    American Megatrends Inc. G73Jh.204, [COLOR=Red]1/11/2010[/COLOR]

Tell me the temperature of your computer using free Speccy
:ar: Speccy - System Information - Free Download

 

[Kauko]

I tried looking for a BIOS update, but I honestly didn't know what to look for.

I don't know if I'll be able to run speccy, my computer doesn't boot at all. The only signs of life is that it lights up when I hit the power button.

 

[koolkat77]

Okay wait.. Am I reading wrong.

Is this a laptop or a desktop?

 

[Kauko]

Laptop.

 

[koolkat77]

And I thought it was a desktop all this while :banghead:

If you can, please fill up your Specs
__________________

1. Click on User CP on the top right of this page
2. Click on Edit System Spec
3. Fill in your computer specs
   :ar: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

__________________

 

[Kauko]

Alright. I'll see what I can do about that later, Right now I have to go. I have my laptop model in the system specs, that will hopefully help (if I somehow didn't edit the specs right, its a Asus G75). Thank you for all your help so far.

 

[koolkat77]

Alright, take your time.

 

[Britton30]

Yup, get those specs filled out please.
Did you say it will boot when plugged into the charger? If that is the case your battery is shot and needs a new one.

 

[koolkat77]

In addition to Britton30's suggestion, can you tell us why you can't run memtest?