BSOD Happening A Lot!

[fboy]

Hi,

I am getting the BSOD quite often (about 3 or 4 times a day). Unfortunately I only have one minidump as I recently did a clean of tempfiles. I will attach more as and when they come up.

I have no idea why this started happening though I think things got worse after Advanced System Care 3. I restored to my system as it was at the beginning of the month. I thought this would cure it but I am still getting BSOD as the current one attached happened after reverting my system.

Thanks for any help.

FB

 

[Maguscreed]

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff780c0000000
Arg3: 0000000000002189
Arg4: 0000248800004310

I'm thinking bad memory here. The system care app would have made the problem worse if this is the case, so it fits.
http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html
If you can't get that to run stable, use memtest86

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Guide to using Memtest86+

that should either confirm or deny that diagnosis and we can go from there.

 

[fboy]

Thanks very much MC. I will try those suggestions out and get back to you

 

[fboy]

Stage 1 completed

Hi MC, I ran the Windows Memory Diagnostics tool with no issues found.

I will run the Memtest+ later when I can leave the machine to run without me having to do some work.

I have re-seated the memory to see if there might have been any issues from that.

Thanks again for your help,

fb

 

[fboy]

Ok. Two full passes of Memtest+ 4.20. No errors.

But then, since I've reseated my memory I've had no more BSODs either. I wonder ....

 

[Maguscreed]

Well keep us informed.
I hope it really was that simple.

 

[fboy]

Not as simple as thought.

Hmm. Two more dumps but it's actually BSOD'd more than that but a few times not written a dump file. Two more attached dumps.

 

[DeanP]

2 passes is not enough - must be at least 7.

 

[fboy]

Ok. Thanks. Will have to do that overnight next week.

 

[fboy]

8 passes complete, no errors

Right,

I've done 8 passes on each stick of 6GB of memory I have (2 * 1Gb, 2 * 2Gb). No errors found.

I've only had a couple of crashes since last week and only one produced a mini dump (attached).

Any ideas?

Thanks,

fb

 

[DeanP]

You seem to have 2 AVs running on your computer. You do not want more than 1 AV running on a computer - it intends to get unstable, performance drops. Remove Avira and AVG.

Use this removal tool when they are both removed:
AVG Removal Tool - AVG - Download tools
Avira Removal Tool - No removal tool, just uninstall it.

Stick to MSE or Avast with Windows Firewall.

Regards...

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, 0, fffff88002bf9240, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceCopyEnd+13 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000000000000, Address of the instruction which caused the bugcheck
Arg3: fffff88002bf9240, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
+13
00000000`00000000 ??              ???

CONTEXT:  fffff88002bf9240 -- (.cxr 0xfffff88002bf9240)
rax=0000000000000100 rbx=fffffa8005841660 rcx=fffffa80052de350
rdx=0000000000000000 rsi=0000000000000814 rdi=0000000000000000
rip=0000000000000000 rsp=fffff88002bf9c18 rbp=fffff88002bf9ca0
 r8=fffffa8005841700  r9=0000000000000009 r10=0000000000000000
r11=fffff880033d4103 r12=000000007efa4000 r13=00000000020bfd20
r14=00000000020bf170 r15=0000000073462450
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
00000000`00000000 ??              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  g2mcomm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002e74993 to 0000000000000000

STACK_TEXT:  
fffff880`02bf9c18 fffff800`02e74993 : fffffa80`05841660 00000000`00000814 fffff880`02bf9bf8 fffffa80`052de350 : 0x0
fffff880`02bf9c20 00000000`73462dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`020bf0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73462dd9


FOLLOWUP_IP: 
nt!KiSystemServiceCopyEnd+13
fffff800`02e74993 65ff042538220000 inc     dword ptr gs:[2238h]

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KiSystemServiceCopyEnd+13

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4cc791bd

STACK_COMMAND:  .cxr 0xfffff88002bf9240 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceCopyEnd+13

BUCKET_ID:  X64_0x3B_nt!KiSystemServiceCopyEnd+13

Followup: MachineOwner
---------

3: kd> lmtsmn
start             end                 module name
fffff880`03101000 fffff880`0313f000   1394ohci 1394ohci.sys Tue Jul 14 12:07:12 2009 (4A5BCC30)
fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Tue Jul 14 11:19:34 2009 (4A5BC106)
fffff880`07328000 fffff880`07370000   afcdp    afcdp.sys    Fri Nov 19 05:20:02 2010 (4CE55232)
fffff880`01400000 fffff880`0148a000   afd      afd.sys      Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`04518000 fffff880`0452e000   AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
fffff880`0113f000 fffff880`0114a000   amdxata  amdxata.sys  Wed May 20 05:56:59 2009 (4A12F2EB)
fffff880`04cf0000 fffff880`04cf8000   ASACPI   ASACPI.sys   Thu May 14 13:25:17 2009 (4A0B72FD)
fffff880`03073000 fffff880`03079000   AsIO     AsIO.sys     Mon Apr 06 19:21:08 2009 (49D9AD64)
fffff880`073b1000 fffff880`073bc000   asyncmac asyncmac.sys Tue Jul 14 12:10:13 2009 (4A5BCCE5)
fffff880`00fc5000 fffff880`00fce000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00fce000 fffff880`00ff8000   ataport  ataport.SYS  Tue Jul 14 11:19:52 2009 (4A5BC118)
fffff880`0447a000 fffff880`0449a000   AtihdW76 AtihdW76.sys Thu Nov 18 01:02:04 2010 (4CE3C43C)
fffff880`04cfa000 fffff880`0550b000   atikmdag atikmdag.sys Fri Nov 26 15:46:44 2010 (4CEF1F94)
fffff880`030b5000 fffff880`03101000   atikmpag atikmpag.sys Fri Nov 26 15:16:47 2010 (4CEF188F)
fffff880`06200000 fffff880`0621d000   avgntflt avgntflt.sys Fri Nov 12 04:59:48 2010 (4CDC12F4)
fffff880`03051000 fffff880`03073000   avipbb   avipbb.sys   Mon Feb 22 23:08:50 2010 (4B8257B2)
fffff880`01c05000 fffff880`01c0c000   Beep     Beep.SYS     Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`03040000 fffff880`03051000   blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff880`066d4000 fffff880`066f2000   bowser   bowser.sys   Tue Jul 14 11:23:50 2009 (4A5BC206)
fffff880`031e1000 fffff880`031e5900   btcombus btcombus.sys Fri Aug 27 01:28:08 2010 (4C766BE8)
fffff880`01c00000 fffff880`01c04380   BtHidBus BtHidBus.sys Tue Apr 06 22:31:30 2010 (4BBB0D82)
fffff880`031db000 fffff880`031e0b80   btnetBus btnetBus.sys Tue Apr 06 22:31:58 2010 (4BBB0D9E)
fffff960`007a0000 fffff960`007c7000   cdd      cdd.dll      Wed Jan 26 19:31:34 2011 (4D3FBFC6)
fffff880`0155a000 fffff880`01584000   cdrom    cdrom.sys    Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`00cc8000 fffff880`00d88000   CI       CI.dll       Tue Jul 14 13:32:13 2009 (4A5BE01D)
fffff880`01a3a000 fffff880`01a6a000   CLASSPNP CLASSPNP.SYS Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00c6a000 fffff880`00cc8000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`014cc000 fffff880`0153f000   cng      cng.sys      Tue Jul 14 11:49:40 2009 (4A5BC814)
fffff880`04508000 fffff880`04518000   CompositeBus CompositeBus.sys Tue Jul 14 12:00:33 2009 (4A5BCAA1)
fffff880`067a8000 fffff880`067b1000   cpuz134_x64 cpuz134_x64.sys Fri Jul 09 23:16:58 2010 (4C37052A)
fffff880`06400000 fffff880`0640e000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`03022000 fffff880`03040000   dfsc     dfsc.sys     Tue Jul 14 11:23:44 2009 (4A5BC200)
fffff880`010ae000 fffff880`010bd000   discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`01de7000 fffff880`01dfd000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`073a1000 fffff880`073b1000   DKRtWrt  DKRtWrt.sys  Thu Mar 11 07:26:21 2010 (4B97E44D)
fffff880`06304000 fffff880`06326000   drmk     drmk.sys     Tue Jul 14 13:01:25 2009 (4A5BD8E5)
fffff880`0641a000 fffff880`06423000   dump_atapi dump_atapi.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`06326000 fffff880`06339000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`0640e000 fffff880`0641a000   dump_duopata dump_duopata.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`0637d000 fffff880`06389000   Dxapi    Dxapi.sys    Tue Jul 14 11:38:28 2009 (4A5BC574)
fffff880`0550b000 fffff880`055ff000   dxgkrnl  dxgkrnl.sys  Wed Jan 26 17:22:56 2011 (4D3FA1A0)
fffff880`04c00000 fffff880`04c46000   dxgmms1  dxgmms1.sys  Wed Jan 26 17:22:12 2011 (4D3FA174)
fffff880`072f2000 fffff880`07328000   fastfat  fastfat.SYS  Tue Jul 14 11:23:28 2009 (4A5BC1F0)
fffff880`0313f000 fffff880`0314c000   fdc      fdc.sys      Tue Jul 14 12:00:54 2009 (4A5BCAB6)
fffff880`01196000 fffff880`011aa000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`0445a000 fffff880`04465000   flpydisk flpydisk.sys Tue Jul 14 12:00:54 2009 (4A5BCAB6)
fffff880`0114a000 fffff880`01196000   fltmgr   fltmgr.sys   Tue Jul 14 11:19:59 2009 (4A5BC11F)
fffff880`01550000 fffff880`0155a000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`01a00000 fffff880`01a3a000   fvevol   fvevol.sys   Sat Sep 26 14:34:26 2009 (4ABD7DB2)
fffff880`0168b000 fffff880`016d5000   fwpkclnt fwpkclnt.sys Tue Jul 14 11:21:08 2009 (4A5BC164)
fffff880`031ce000 fffff880`031db000   GEARAspiWDM GEARAspiWDM.sys Tue May 19 00:17:04 2009 (4A1151C0)
fffff800`033e2000 fffff800`0342b000   hal      hal.dll      Tue Jul 14 13:27:36 2009 (4A5BDF08)
fffff880`04c46000 fffff880`04c6a000   HDAudBus HDAudBus.sys Tue Jul 14 12:06:13 2009 (4A5BCBF5)
fffff880`06347000 fffff880`06360000   HIDCLASS HIDCLASS.SYS Tue Jul 14 12:06:21 2009 (4A5BCBFD)
fffff880`06423000 fffff880`0642b080   HIDPARSE HIDPARSE.SYS Tue Jul 14 12:06:17 2009 (4A5BCBF9)
fffff880`06339000 fffff880`06347000   hidusb   hidusb.sys   Tue Jul 14 12:06:22 2009 (4A5BCBFE)
fffff880`0660c000 fffff880`066d4000   HTTP     HTTP.sys     Tue Jul 14 11:22:16 2009 (4A5BC1A8)
fffff880`01dde000 fffff880`01de7000   hwpolicy hwpolicy.sys Tue Jul 14 11:19:22 2009 (4A5BC0FA)
fffff880`03158000 fffff880`03176000   i8042prt i8042prt.sys Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`0309f000 fffff880`030b5000   intelppm intelppm.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD)
fffff880`031e6000 fffff880`031eaf80   IvtBtBus IvtBtBus.sys Tue Apr 06 22:31:35 2010 (4BBB0D87)
fffff880`03176000 fffff880`03185000   kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`06389000 fffff880`06397000   kbdhid   kbdhid.sys   Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff800`00bb6000 fffff800`00bc0000   kdcom    kdcom.dll    Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`044c5000 fffff880`04508000   ks       ks.sys       Thu Mar 04 17:32:25 2010 (4B8F37D9)
fffff880`013b0000 fffff880`013ca000   ksecdd   ksecdd.sys   Tue Jul 14 11:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Fri Dec 11 19:03:32 2009 (4B21E0B4)
fffff880`031f3000 fffff880`031f8200   ksthunk  ksthunk.sys  Tue Jul 14 12:00:19 2009 (4A5BCA93)
fffff880`04cde000 fffff880`04cf0000   L1E62x64 L1E62x64.sys Sun Aug 23 17:08:09 2009 (4A90CEB9)
fffff880`03185000 fffff880`0319e000   L8042mou L8042mou.Sys Wed Aug 25 05:23:07 2010 (4C73FFFB)
fffff880`0623e000 fffff880`06253000   lltdio   lltdio.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`0319e000 fffff880`031bf000   LMouKE   LMouKE.Sys   Wed Aug 25 05:22:56 2010 (4C73FFF0)
fffff880`063d1000 fffff880`063f4000   luafv    luafv.sys    Tue Jul 14 11:26:13 2009 (4A5BC295)
fffff880`00c12000 fffff880`00c56000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 13:29:10 2009 (4A5BDF66)
fffff880`063c3000 fffff880`063d1000   monitor  monitor.sys  Tue Jul 14 11:38:52 2009 (4A5BC58C)
fffff880`031bf000 fffff880`031ce000   mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`00fab000 fffff880`00fc5000   mountmgr mountmgr.sys Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`066f2000 fffff880`0670a000   mpsdrv   mpsdrv.sys   Tue Jul 14 12:08:25 2009 (4A5BCC79)
fffff880`0670a000 fffff880`06737000   mrxsmb   mrxsmb.sys   Sat Feb 27 20:52:19 2010 (4B88CF33)
fffff880`06737000 fffff880`06785000   mrxsmb10 mrxsmb10.sys Sat Feb 27 20:52:28 2010 (4B88CF3C)
fffff880`06785000 fffff880`067a8000   mrxsmb20 mrxsmb20.sys Sat Feb 27 20:52:26 2010 (4B88CF3A)
fffff880`017f5000 fffff880`01800000   Msfs     Msfs.SYS     Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00e60000 fffff880`00e6a000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Tue Jul 14 11:21:32 2009 (4A5BC17C)
fffff880`010a3000 fffff880`010ae000   mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`01dcc000 fffff880`01dde000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`010ca000 fffff880`01110000   mv61xx   mv61xx.sys   Fri Mar 20 16:48:21 2009 (49C31205)
fffff880`016f1000 fffff880`017e3000   ndis     ndis.sys     Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`04552000 fffff880`0455e000   ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
fffff880`0455e000 fffff880`0458d000   ndiswan  ndiswan.sys  Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`04465000 fffff880`0447a000   NDProxy  NDProxy.SYS  Tue Jul 14 12:10:05 2009 (4A5BCCDD)
fffff880`014b9000 fffff880`014c8000   netbios  netbios.sys  Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`0105e000 fffff880`010a3000   netbt    netbt.sys    Tue Jul 14 11:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Tue Jul 14 11:21:46 2009 (4A5BC18A)
fffff880`015a9000 fffff880`015ba000   Npfs     Npfs.SYS     Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`01200000 fffff880`0120c000   nsiprox_ nsiprox{.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`02e05000 fffff800`033e2000   nt       ntkrnlmp.exe Wed Oct 27 15:43:09 2010 (4CC791BD)
fffff880`0120d000 fffff880`013b0000   Ntfs     Ntfs.sys     Tue Jul 14 11:20:47 2009 (4A5BC14F)
fffff880`01be3000 fffff880`01bec000   Null     Null.SYS     Tue Jul 14 11:19:37 2009 (4A5BC109)
fffff880`01493000 fffff880`014b9000   pacer    pacer.sys    Tue Jul 14 12:09:41 2009 (4A5BCCC5)
fffff880`00eaa000 fffff880`00ebf000   partmgr  partmgr.sys  Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00e6a000 fffff880`00e9d000   pci      pci.sys      Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`00ed4000 fffff880`00edb000   pciide   pciide.sys   Tue Jul 14 11:19:49 2009 (4A5BC115)
fffff880`00edb000 fffff880`00eeb000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`0153f000 fffff880`01550000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`06edb000 fffff880`06f81000   peauth   peauth.sys   Tue Jul 14 13:01:19 2009 (4A5BD8DF)
fffff880`062c7000 fffff880`06304000   portcls  portcls.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`00c56000 fffff880`00c6a000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`0452e000 fffff880`04552000   rasl2tp  rasl2tp.sys  Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`0458d000 fffff880`045a8000   raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
fffff880`045a8000 fffff880`045c9000   raspptp  raspptp.sys  Tue Jul 14 12:10:18 2009 (4A5BCCEA)
fffff880`045c9000 fffff880`045e3000   rassstp  rassstp.sys  Tue Jul 14 12:10:25 2009 (4A5BCCF1)
fffff880`011aa000 fffff880`011fb000   rdbss    rdbss.sys    Tue Jul 14 11:24:09 2009 (4A5BC219)
fffff880`016e5000 fffff880`016ee000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`017e3000 fffff880`017ec000   rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`017ec000 fffff880`017f5000   rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`01d92000 fffff880`01dcc000   rdyboost rdyboost.sys Tue Jul 14 11:34:34 2009 (4A5BC48A)
fffff880`06253000 fffff880`0626b000   rspndr   rspndr.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`0642f000 fffff880`065db900   RTKVHD64 RTKVHD64.sys Sat May 23 06:04:20 2009 (4A16E924)
fffff880`01110000 fffff880`0113f000   SCSIPORT SCSIPORT.SYS Tue Jul 14 12:01:04 2009 (4A5BCAC0)
fffff880`06f81000 fffff880`06f8c000   secdrv   secdrv.SYS   Thu Sep 14 01:18:38 2006 (4508052E)
fffff880`0314c000 fffff880`03158000   serenum  serenum.sys  Tue Jul 14 12:00:33 2009 (4A5BCAA1)
fffff880`013ca000 fffff880`013e7000   serial   serial.sys   Tue Jul 14 12:00:40 2009 (4A5BCAA8)
fffff880`031eb000 fffff880`031f3000   serscan  serscan.sys  Tue Jul 14 12:35:32 2009 (4A5BD2D4)
fffff880`01d4c000 fffff880`01d92000   snapman  snapman.sys  Fri Nov 12 00:05:10 2010 (4CDBCDE6)
fffff880`01d44000 fffff880`01d4c000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`06e67000 fffff880`06ed8000   spsys    spsys.sys    Tue May 12 05:20:58 2009 (4A085E7A)
fffff880`0725c000 fffff880`072f2000   srv      srv.sys      Fri Aug 27 15:38:00 2010 (4C773318)
fffff880`06e00000 fffff880`06e67000   srv2     srv2.sys     Fri Aug 27 15:37:46 2010 (4C77330A)
fffff880`06f8c000 fffff880`06fb9000   srvnet   srvnet.sys   Fri Aug 27 15:37:24 2010 (4C7732F4)
fffff880`06397000 fffff880`063a7d00   STREAM   STREAM.SYS   Tue Jul 14 12:06:18 2009 (4A5BCBFA)
fffff880`045e3000 fffff880`045e4480   swenum   swenum.sys   Tue Jul 14 12:00:18 2009 (4A5BCA92)
fffff880`01803000 fffff880`01a00000   tcpip    tcpip.sys    Mon Jun 14 15:39:04 2010 (4C15A458)
fffff880`06fb9000 fffff880`06fcb000   tcpipreg tcpipreg.sys Tue Jul 14 12:09:49 2009 (4A5BCCCD)
fffff880`015d8000 fffff880`015e5000   TDI      TDI.SYS      Tue Jul 14 11:21:18 2009 (4A5BC16E)
fffff880`01c0d000 fffff880`01d44000   tdrpm273 tdrpm273.sys Tue Aug 10 21:54:18 2010 (4C6121CA)
fffff880`015ba000 fffff880`015d8000   tdx      tdx.sys      Tue Jul 14 11:21:15 2009 (4A5BC16B)
fffff880`013e7000 fffff880`013fb000   termdd   termdd.sys   Tue Jul 14 12:16:36 2009 (4A5BCE64)
fffff880`01a8b000 fffff880`01b7b000   timntr   timntr.sys   Thu Jun 03 00:56:47 2010 (4C06550F)
fffff960`005c0000 fffff960`005ca000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03079000 fffff880`0309f000   tunnel   tunnel.sys   Tue Jul 14 12:09:37 2009 (4A5BCCC1)
fffff880`045e5000 fffff880`045f7000   umbus    umbus.sys    Tue Jul 14 12:06:56 2009 (4A5BCC20)
fffff880`063a8000 fffff880`063c2c00   usbaudio usbaudio.sys Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`06360000 fffff880`0637d000   usbccgp  usbccgp.sys  Tue Jul 14 12:06:45 2009 (4A5BCC15)
fffff880`065f7000 fffff880`065f8f00   USBD     USBD.SYS     Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`04ccd000 fffff880`04cde000   usbehci  usbehci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`04400000 fffff880`0445a000   usbhub   usbhub.sys   Tue Jul 14 12:07:09 2009 (4A5BCC2D)
fffff880`04c77000 fffff880`04ccd000   USBPORT  USBPORT.SYS  Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`065dc000 fffff880`065f7000   USBSTOR  USBSTOR.SYS  Tue Jul 14 12:06:34 2009 (4A5BCC0A)
fffff880`04c6a000 fffff880`04c77000   usbuhci  usbuhci.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`00e9d000 fffff880`00eaa000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`01bec000 fffff880`01bfa000   vga      vga.sys      Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`01584000 fffff880`015a9000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`00ebf000 fffff880`00ed4000   volmgr   volmgr.sys   Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`00d88000 fffff880`00de4000   volmgrx  volmgrx.sys  Tue Jul 14 11:20:33 2009 (4A5BC141)
fffff880`01b7b000 fffff880`01bc7000   volsnap  volsnap.sys  Tue Jul 14 11:20:08 2009 (4A5BC128)
fffff880`06800000 fffff880`069fa000   VX3000   VX3000.sys   Wed Oct 07 14:49:00 2009 (4ACBF38C)
fffff880`015e5000 fffff880`01600000   wanarp   wanarp.sys   Tue Jul 14 12:10:21 2009 (4A5BCCED)
fffff880`016d5000 fffff880`016e5000   watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00ef8000 fffff880`00f9c000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00f9c000 fffff880`00fab000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`0148a000 fffff880`01493000   wfplwf   wfplwf.sys   Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff960`000b0000 fffff960`003c0000   win32k   win32k.sys   Wed Jan 05 16:59:44 2011 (4D23ECB0)
fffff880`00e57000 fffff880`00e60000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`0621d000 fffff880`0623e000   WudfPf   WudfPf.sys   Tue Jul 14 12:05:37 2009 (4A5BCBD1)
fffff880`07370000 fffff880`073a1000   WUDFRd   WUDFRd.sys   Tue Jul 14 12:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`01a6a000 fffff880`01a78000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01a78000 fffff880`01a84000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`01bc7000 fffff880`01bd0000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`01bd0000 fffff880`01be3000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

 

[fboy]

Blimey Dean that was quick! Will carry out instructions (AVG is uninstalled but clearly their uninistall did not do the full job!).

I'll let you know how I get on.

Regards,
fb

 

[DeanP]

I type extremely quick (106 words per minute). Use the removal tool to remove all the AVG files - and remove Avira.
Do not have more than 1 AV as I said - it intends to get the system unstable and performance drops.

 

[fboy]

Another crash

Ok. I carried out DeanP's advice. I ran the AVG unistaller tool and uninstalled Avira and after restart replaced it with MSE. I also was just running on my 4GB (2*2GB Corsair) sticks just to see as my other 2GB are the same spec just slightly different latency.

I left my PC running with MSE running a full scan. I came back and the PC was in sleep mode. After about 2 minutes on restart the PC crashed again.

I have now switched over to the 2GB configuration (2*1Gb) to see if it crashes also.

In the meantime I attach my latest dump in case someone out there can suggest something.

Thanks again for all of you having a look.

fb

 

[DeanP]

Update your Realtek High Definition Audio Function Driver - Realtek

fffff880`0642f000 fffff880`065db900   RTKVHD64 RTKVHD64.sys Sat May 23 06:04:20 2009 (4A16E924)

Do you have any ASUS Software? (ASUS PCProbe for example?) - uninstall it for now. (You can install it again after we are done troubleshooting).

 

[fboy]

Latest pill administered

Hi DeanP,

Thanks for your latest advice. I have installed the latest RealTek driver and unistalled all Asus software of which there was a fair amount. I am back up to my full 6Gb complement and will let you know how I get on.

Many thanks again,
fb

 

[fboy]

SO far so good

I'mm not counting any chickens but so far so good. No more BSOD crashes at all. Thannks for all your help as this is far better than 3 or 4 times a day!

fb

 

[DeanP]

Glad I could help. Let us know if you need anything else.

 

[fboy]

Oh!

It was going so well and then out of the blue, this!

Ideas gratefully received!

Regards,
fb

 

[Maguscreed]

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000058, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88000c0110a, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030ce0e8
 0000000000000058 

CURRENT_IRQL:  2

FAULTING_IP: 
PCIIDEX!BmSetup+a2
fffff880`00c0110a 41ff5258        call    qword ptr [r10+58h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  iexplore.exe

TRAP_FRAME:  fffff880031939c0 -- (.trap 0xfffff880031939c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000020000 rbx=0000000000000000 rcx=0000000005fecea0
rdx=fffffa8005cc2cb0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88000c0110a rsp=fffff88003193b58 rbp=fffff88000c0112c
 r8=fffffa8006e19a60  r9=fffffa8005db9000 r10=0000000000000000
r11=fffff880031939e0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
PCIIDEX!BmSetup+0xa2:
fffff880`00c0110a 41ff5258        call    qword ptr [r10+58h] ds:ac20:00000000`00000058=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002e9cbe9 to fffff80002e9d640

STACK_TEXT:  
fffff880`03193878 fffff800`02e9cbe9 : 00000000`0000000a 00000000`00000058 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`03193880 fffff800`02e9b860 : fffffa80`06e19a60 fffff800`0340c472 fffffa80`0597af38 fffffa80`0597ab80 : nt!KiBugCheckDispatch+0x69
fffff880`031939c0 fffff880`00c0110a : 00000000`00000000 fffffa80`0597ab80 fffff880`00c0112c fffffa80`00000340 : nt!KiPageFault+0x260
fffff880`03193b58 fffffa80`051861a0 : fffff880`00c35b53 fffffa80`0597ab80 fffffa80`05fef1b0 fffffa80`051861a0 : PCIIDEX!BmSetup+0xa2
fffff880`03193bb8 fffff880`00c35b53 : fffffa80`0597ab80 fffffa80`05fef1b0 fffffa80`051861a0 fffffa80`0597ab80 : 0xfffffa80`051861a0
fffff880`03193bc0 fffff880`00c34803 : fffffa80`05187500 fffffa80`05fef1b0 fffffa80`05187500 fffffa80`051861a0 : ataport!IdeDispatchChannelRequest+0xef
fffff880`03193bf0 fffff880`00c34336 : 00000000`00000001 fffffa80`0597ab80 00000000`00000001 fffffa80`0597ab80 : ataport!IdeStartChannelRequest+0x113
fffff880`03193c70 fffff880`00c3659a : 00000000`00000000 00000000`00000000 fffffa80`05fef1b0 fffffa80`0597cb80 : ataport!IdeStartNextDeviceRequest+0x18e
fffff880`03193d10 fffff880`00c36104 : fffffa80`051861a0 00000000`00000000 fffffa80`051861a0 fffffa80`0597cb80 : ataport!IdeProcessCompletedRequests+0x26a
fffff880`03193e40 fffff800`02ea8b1c : fffff880`03164180 fffffa80`06593d20 fffffa80`05186050 fffffa80`05186118 : ataport!IdePortCompletionDpc+0x1a8
fffff880`03193f00 fffff800`02ea0165 : 00000000`00000000 fffffa80`05a9f060 00000000`00000000 fffff880`00c35f5c : nt!KiRetireDpcList+0x1bc
fffff880`03193fb0 fffff800`02e9ff7c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxRetireDpcList+0x5
fffff880`065cabe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue


STACK_COMMAND:  kb

FOLLOWUP_IP: 
PCIIDEX!BmSetup+a2
fffff880`00c0110a 41ff5258        call    qword ptr [r10+58h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  PCIIDEX!BmSetup+a2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: PCIIDEX

IMAGE_NAME:  PCIIDEX.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc114

FAILURE_BUCKET_ID:  X64_0xD1_PCIIDEX!BmSetup+a2

BUCKET_ID:  X64_0xD1_PCIIDEX!BmSetup+a2

Followup: MachineOwner
---------

Not sure how to read into this, but the hard drive controller driver apparently failed. It's not something that can be updated.
You may want to run disk diagnostics.