BSOD in Sony VAIO in VPCEA45FG

[varuas11]

Hi ,

I have a Sony VAIO , I was recieving BSOD frequently from sometime, whenever I started my machine in Normal mode, and sometimes even in Safe Mode.

After that I formatted it with Assist Option in SONY so that it formats the machine , after that ,I updated antivirus too. I wasnt recieving BSOD for a day or two.
Then I installed only VLC and Google Chrome. now again I started recieving BSOD frequently in Normal Mode and in Safe mode. I dont know what is going wrong .

SONY VAIO

Model VPCEA45FG
1 yr 5 moths Old .
OS is Win 7 , 64 Bit
Recently formatted and loaded with Manufacturer image.

I have tried to analyse with BlueScreenView and it is showing two types of Exceptions,

1. KMODE_EXCEPTION_NOT_HANDLED
2. IRQL_NOT_LESS_OR_EQUAL


Please let me know if any more information is needed

 

[marsmimar]

Hello varuas11 and welcome to Seven Forums.

I'm not a BSOD expert. Hopefully one will come by soon. In the meantime, I think that both the KMODE_EXCEPTION and IRQL could both be memory related. The first due to an unhandled access violation caused by an invalid memory location and the second that a kernel-mode process or driver attempted to access an incorrect location in memory. In other words, you may have a bad memory module (not seated correctly, failing, etc.) That would also explain why the problem wasn't corrected when you restored your Vaio to factory specs. The hardware doesn't get repaired by replacing the software.

One of our Forum experts prepared this troubleshooting guideline.

http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

I'd try to rule out damaged or corrupt system files by running a system file checker scan from an elevated command prompt (Step 15, option two in the referenced tutorial.) If problems are found run the scan 3 times rebooting in between each scan. If SFC doesn't show any issues I'd try to rule out application/program conflicts by running a Clean Boot.

If software issues have been ruled out I'd next concentrate on the hardware issues by performing the various diagnostics recommended in the Troubleshooting Guide; check disk, memtest86+, overheating issues, etc.

Please post back if any of this helped or not.

 

[varuas11]

Hello Marsmimar,

Thanks for your response, I saw the post .. looks like a lot of tasks to do .. I will surely get back to you.. I will try to follow as many of them ..

Right now I am running my laptop in Safe mode with networking. . and its not crashing frequently in Safe Mode .(for now) . When I start Windows Normally .. Usually I get BSOD within 20 mins..

 

[marsmimar]

I have a Vaio VPCEB47GM. About 6 months ago I also starting getting BSODs along with the KMODE_EXCEPTION and IRQL error messages (and many other error messages as well.) I had a bad RAM module. Not saying replacing the RAM will solve your issue but it might be a good place to start.

 

[varuas11]

I tried by changing the memory modules.. but it remained same .. so nothing changed ... can anyone help !

 

[varuas11]

its now crashing in Safe mode too ... I dont know if its a boot sector Virus or a hardware fault.. how can I confirm..

 

[sandypk]

Hello all, i was resetting my Sony vaio VPCEA45FG to factory conditions using the 3 DVD which i had created using the recovery options. FOr some reasons DVD 2 is not reading while doing the factory restore, can somebody help please by having a copy of this DVD 2 uploaded in any site.