BSOD intermittently, sometimes in Chrome, and when not here.

[cork]

Thanks axe0

 

[NoelDP]

Sorry about the delay!
I've uploaded a file - crkaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder crkaa in the same place.
Open this folder - there should be one folder inside it (Manifests,)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[cork]

Thanks, I'll get started on that now.

Did the sfc/scannow at startup, finally a clean scan.
(attached)

Did a malware scan and found no issues.

 

[cork]

NoelDP

Attached are the files,

Thanks,
cork

 

[NoelDP]

Great - that's clear, now.
So as far as can tell, the system should be OK (at least in terms of the files) now - and if the BSOD's related to mediaplayer, they may well cease.

I'll leave you to axe0's tender mercies

Good luck!

 

[axe0]

Thank you for your help NoelDP

Cork, please run the DM Log Collector tool again and upload the new zip file.

 

[cork]

Thank you both for all your efforts.

axe0
I'll get that done as soon as I can. Need to get some work done.

Thanks again

 

[cork]

axe0

Sorry for the delay.
File attached.

Thanks
cork

 

[axe0]

This is very odd, there are still many files missing.

Please try booting in safe mode and run the DM Log Collector tool again.
After the tool is done collecting the data, please check if the zip file contains at least the following files

• 18 .txt
• 1 .nfo

 

[cork]

axe0

I don't think I see them in here.

cork

 

[axe0]

The zip has all the files

I have taken a look at the 4 most recent dump files.
2 are caused by memory corruption from a driver that is trying to write to a wrong/invalid memory address
1 I am not quite sure, but suspect the same
1 is caused by the graphics drivers, but Google Chrome was active and lately causing various of crashes.

I recommend to uninstall Google Chrome while troubleshooting.

Please uninstall everything of Intel using Display Driver Uninstaller and install new drivers from your manufacturer.

   Note

There are 2 GPU's of Intel, exactly the same name: Mobile Intel(R) 965 Express Chipset Family

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: [COLOR="Red"]fffffa8024ff0108, memory referenced[/COLOR]
Arg2: 0000000000000002, IRQL
Arg3: [COLOR="red"]0000000000000001[/COLOR], bitfield :
	bit 0 : value 0 = read operation, [COLOR="red"]1 = write operation[/COLOR]
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002d532e6, address which referenced memory

Old drivers

VSTCNXT 	[COLOR="red"]Thu Oct 16 02:52:22 2008[/COLOR] VSTCNXT6.SYS
VSTAZL6		[COLOR="red"]Thu Oct 16 02:53:42 2008[/COLOR] VSTAZL6.SYS
VSTDPV6		[COLOR="red"]Thu Oct 16 02:57:45 2008[/COLOR] VSTDPV6.SYS

All are likely from a modem, you need to get driver updates from the manufacturer of the modem.
Link: VSTCNXT6

 

[cork]

Thanks axe0

will try to get this done today.

Maybe trying to put Win 7 on an old xp computer wasn't such a great idea.

 

[axe0]

No it isn't.
First thing you need to do is checking if the system specs are compatible at least what is very unlikely with XP.

 

[cork]

axe0

Uninstalled Google Chrome

Ran the Display Driver Uninstaller 3 times, from Safe Mode as recommended. Looks like the same
driver(s?) installed. Tried to manually install the latest driver from Dell but it's not compatible with Win7 64 bit

Followed the link to you provided, it displayed at the bottom:
VSTDPV3.SYS

Driver Description: Conexant SoftK56 Modem Driver
Driver Update Site: OEM - none at http://www2.conexant.com/support/Pages/default.aspx


Would not connect to the link
Would not connect to www2.conexant.com
the Conexant site has no place I could find for downloads or drivers.

I don't use the modem, as far as I know.

Not sure if I made progress here.

Thanks

cork

 

[axe0]

The update description means that you have to get driver updates from the manufacturer.

Your manufacturer doesn't have compatible drivers for your GPU?
How about the drivers under 'video' from their site?

 

[cork]

axe0

I went there to get video drivers and entered my service tag number, so it listed all the drivers for the original XP OS installed.
There was a tab to let it download a program to scan my current configuration, but I thought if I am trying to narrow down the issues I'm having, was unsure if downloading that program was a good idea.
Might be the only way though.
I'm out of the office but will be back there in a few hours.

Thanks
cork

 

[cork]

axe0

The video drivers from Dell were not compatible with Windows 7

Went to the Intel website and downloaded and installed the driver for Mobile Intel(R) 965 Express Chipset for windows 7 64 bit

After installation, I went to the control panel to view the Display Adapters.
It shows the same driver date and version as what I started with.

Thanks,

cork

 

[axe0]

How old is your laptop?
It came with Windows 7? If it did, then it is odd that Dell doesn't provide you functioning drivers.

Let's hope a re-installation of the drivers did help

 

[cork]

axe0

This laptop was given to me in 2010.
It was purchased by my parent company, used and refurbished with XP preinstalled.
Got it because it still had a serial port, required at the time to access some of the programmable controllers at the time. And cheap.
Once XP wasn't supported, did a Windows 7 Upgrade Advisor on it and all showed compatible.

I'd heard early on with Windows 7 that it didn't play well with IE so I switched to Chrome. I felt Chrome ran faster as well.

And as my original post stated, it was while running Chrome (and other programs) that the BSOD seemed to occur.

I was also having problems very recently with the sfc/scannow completing successfully, and creating a system image.

I've switched to Epic for my browser, and with the help of you and ( sorry, forget the other gentleman's name that assisted) I can do those things now.

However, if I get another BSOD, I may opt for some of the newer laptops and technology, but will remain with win 7 until I get better feedback from the newer OS's

Thanks for all your help!

cork

 

[axe0]

FYI, the other gentleman that assisted is Windows Update Analyst expert, NoelDP

I was afraid of it and honestly am surprised with a pre XP laptop that can run Windows 7. The previous laptop of my parents couldn't run Windows 7.

Another FYI about the Windows 7 Upgrade Advisor, the hardware is mostly checked for compatibility just like with Windows 10.
They aren't mentioning anything about drivers and the drivers are mostly the cause of BSOD's.
It is important that the hardware is compatible, but without the right drivers the hardware is useless.