BSOD - IRQL not less than equal

Axileon

New member
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I have been getting this message on and off for a while whenever I play any recent-ish games for 10 minutes or more. Usually I just stop playing and don't really mind but Rome II just came out and I want to play it...lol.

Anyway I have uploaded my crash dump, any help will be much appreciated.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64bit
CPU
i5 3570K Ivy bridge
Motherboard
Asus P8Z77-V PRO/THUNDERBOLT
Memory
Corsair DDR3
Graphics Card(s)
GTX 670 OC
Antivirus
AVG
Your SystemInfo.txt file seems to be missing, please upload the file by following:


  1. Start :orb:
  2. Type: cmd > Right-Click
  3. Run As Administrator
  4. Type: systeminfo.exe>C:\systeminfo.txt
  5. Please upload and attach in your next post
 

My Computer

Computer type
Laptop
Oh right, here you go.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64bit
CPU
i5 3570K Ivy bridge
Motherboard
Asus P8Z77-V PRO/THUNDERBOLT
Memory
Corsair DDR3
Graphics Card(s)
GTX 670 OC
Antivirus
AVG
Thanks, I would check for any additional Windows Updates, I have around 200+ Windows Updates installed and the average at the moment, I think is around 180+ Windows Updates.

Code:
[COLOR="Red"]BugCheck A[/COLOR], {fffffab005ecea60, [COLOR="Blue"]2[/COLOR], 1, fffff800030b7c0e}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::Free+a2 )

Code:
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

Code:
fffff880058a6960 -- ([COLOR="SeaGreen"].trap 0xfffff880058a6960[/COLOR])
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff880058a6a60 rbx=0000000000000000 rcx=fffff880058a6a60
rdx=0000000000133b77 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800030b7c0e rsp=fffff880058a6af0 rbp=fffffa8000025650
 r8=fffffa800c15c410  r9=0000000000000000 r10=0000000000000000
r11=fffff880058a6ac0 r12=0000000000000000 r13=0000000000000000
[COLOR="Red"]r14=0000000000000000[/COLOR] r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!MiDeletePteRun+0x504:
fffff800`030b7c0e f0410fba6e1000  lock bts dword ptr [COLOR="Red"][r14+10h][/COLOR],0 ds:00000000`00000010=????????

Code:
0: kd> [COLOR="SeaGreen"]!thread[/COLOR]
GetPointerFromAddress: unable to read from fffff800032bd000
THREAD fffffa800bac9990  Cid 13fc.0724  Teb: 00000000fffdb000 Win32Thread: fffff900c2134c20 RUNNING on processor 0
IRP List:
    [COLOR="Red"]Unable to read nt!_IRP @ fffffa800ba5e2e0[/COLOR]
Not impersonating
GetUlongFromAddress: unable to read from fffff800031fcba4
Owning Process            fffffa800c15c410       Image:         Rome2.exe
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      303981       
Context Switch Count      2108863        IdealProcessor: 0                 LargeStack
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address 0x00000000013514ed
Stack Init fffff880058a7c70 Current fffff880058a77c0
Base fffff880058a8000 Limit fffff8800589f000 Call 0
Priority 11 BasePriority 8 UnusualBoost 0 ForegroundBoost 2 IoPriority 2 PagePriority 5

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:
 

My Computer

Computer type
Laptop
Here's a dump from a crash this morning after enabling driver verifier, this was outside of the game. I will have a go later after work to see if I get a BSOD when playing.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64bit
CPU
i5 3570K Ivy bridge
Motherboard
Asus P8Z77-V PRO/THUNDERBOLT
Memory
Corsair DDR3
Graphics Card(s)
GTX 670 OC
Antivirus
AVG
Also regarding the driver verifier, all of the drivers on the list are listed as Microsoft corporation so there actually isn't any for me to select. (initially I just selected them all and it seemed to cause BSODs though)
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64bit
CPU
i5 3570K Ivy bridge
Motherboard
Asus P8Z77-V PRO/THUNDERBOLT
Memory
Corsair DDR3
Graphics Card(s)
GTX 670 OC
Antivirus
AVG
So heres the recent BSOD dump when I've been gaming along with a picture of one of the screens which may have some useful info on it.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64bit
CPU
i5 3570K Ivy bridge
Motherboard
Asus P8Z77-V PRO/THUNDERBOLT
Memory
Corsair DDR3
Graphics Card(s)
GTX 670 OC
Antivirus
AVG
Sorry for the slow reply; disable Driver Verifier, you may need to enter Safe Mode with Command Prompt, if your not able to boot into Windows normally.

Code:
[COLOR="Red"]BugCheck C9[/COLOR], {[COLOR="Blue"]7[/COLOR], fffff88004f3f320, [COLOR="SeaGreen"]fffff98003c5eee0[/COLOR], 0}

*** WARNING: Unable to verify timestamp for mcdbus.sys
*** ERROR: Module load completed but symbols could not be loaded for mcdbus.sys
Probably caused by : [COLOR="Red"]mcdbus.sys[/COLOR] ( mcdbus+36320 )

Code:
2: kd> [COLOR="SeaGreen"]lmvm mcdbus[/COLOR]
start             end                 module name
fffff880`04f09000 fffff880`04f45880   mcdbus   T (no symbols)           
    Loaded symbol image file: mcdbus.sys
    Image path: \SystemRoot\system32\DRIVERS\mcdbus.sys
    Image name: mcdbus.sys
    Timestamp:        [COLOR="Red"]Tue Feb 24 10:34:07 2009[/COLOR] (49A3CD1F)
    CheckSum:         00041E84
    ImageSize:        0003C880
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your MagicISO SCSI Host Controller driver seems to be causing problems, I would check for a updated version of the program, or remove the program completely.

Code:
2: kd> [COLOR="SeaGreen"]!irp fffff98003c5eee0[/COLOR]
Irp is active with 1 stacks 1 is current (= 0xfffff98003c5efb0)
 Mdl=fffffa8007d11a50: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
[COLOR="Red"]>[  f, 0][/COLOR]   2 e1 fffffa800a85f570 00000000 00000000-00000000   [COLOR="Red"] pending[/COLOR]
	      fffffa800a85f570: Could not read device object or _DEVICE_OBJECT not found

			Args: fffffa800a8eb338 00000000 001b0011 00000000

Okay, so an IRP was passed to a IO Completion routine with the Cancel flag still set.
 

My Computer

Computer type
Laptop
That program should be uninstalled, I can't find it on my list of programs in the control panel. Why is it so hard to uninstall some programs?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64bit
CPU
i5 3570K Ivy bridge
Motherboard
Asus P8Z77-V PRO/THUNDERBOLT
Memory
Corsair DDR3
Graphics Card(s)
GTX 670 OC
Antivirus
AVG
I'm not sure that works on windows 7, its not recognizing the command.

Edit: I was doing it wrong at first, the list didn't say windows 7 at the top so I assumed it didn't work.
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64bit
CPU
i5 3570K Ivy bridge
Motherboard
Asus P8Z77-V PRO/THUNDERBOLT
Memory
Corsair DDR3
Graphics Card(s)
GTX 670 OC
Antivirus
AVG
I don't seem to have it on the list
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64bit
CPU
i5 3570K Ivy bridge
Motherboard
Asus P8Z77-V PRO/THUNDERBOLT
Memory
Corsair DDR3
Graphics Card(s)
GTX 670 OC
Antivirus
AVG
Download CCleaner - PC Optimization and Cleaning - Free Download, and then click Tools and then Uninstall. Check if the program is listed there. Otherwise, I think we'll have to find the program folder and then delete the program from there.


View attachment 284833


Note: I don't recommend using the registry cleaner option at all, just in case you or anyone else reading this thread ever considers using it.
 

My Computer

Computer type
Laptop
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