BSOD Issue when PC goes into hibernation..restarts upon wake

[steveox152]

This problem only happens when the computer goes to sleep...when I wake the computer up..it restarts and I get a message saying that there was a BSOD error. The only time this has ever happened was when the computer has went to sleep...other than that..I can play games and run the PC for hours or days without issues.

I uploaded all of the files that the tool provided by the forums was able to generate.

Thanks

 

[Arc]

Hi steveox152.

Please make it sure that the OCZ-VERTEX4 SSD is running with the latest firmware.

Let us know.
______________________________________

BugCheck F4, {3, fffffa800e0bc950, fffffa800e0bcc30, fffff800037937b0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
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[steveox152]

Will I lose my data if I update the firmware?..My OS is on that drive.

 

[Arc]

Will I lose my data if I update the firmware?..My OS is on that drive.

No.

http://ocz.com/consumer/download/firmware

 

[steveox152]

Im just asking because there is a warning on the website that says this for the OCZ Vertex 4 Firmware Update

Warning: This is a Destructive Flash for firmware version 1.3 & 1.4RC, back up all data on SSD. Proceeding with this update will result in complete loss of data on the SSD.

Important Note: This is a two step firmware update process for firmware older than 1.4.1.2.

Step 1: Run OCZ Toolbox to update to firmware version 1.4.1.2 then shutdown and restart the system.
Step 2: Run OCZ Toolbox again; this time Toolbox will update to the latest firmware revision.

 

[Arc]

I understand.

Here is the source of my understanding that the data should not be lost.

View attachment 308543

It is from this document: View attachment 308544

But, as a backup is recommended, better you opt for it.

And, most important thing is, if you face a stop 0xF4 BSOD, and you have a SSD with backdated firmware, you must to update the firmware to the SSD.